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  • Thread Starter seedlingfdn

    (@seedlingfdn)

    Dear Team,

    Thank you for your kind response on our issue.

    1. The essential-addons-for-elementor-lite is required for the essential-addons-elementor plugin just as Elementor is required for Elementor Pro.
    2. We have deactivated ALL plugins apart from Elementor, Elementor Pro and MailPoet. And the Elementor panel is loading only after we disable the MailPoet plugin, despite all other plugins being disabled. On the contrary, Elementor panel loads fine if all plugins are activated apart from MailPoet.
    3. We have tried disabling the LiteSpeed Cache options – but to no avail either.
    4. We have tried using different browsers as well.
    5. We are using Elementor v3.35.9 and Elementor Pro v3.35.1.

    Looking forward to next steps.

    Thanks.

    Thread Starter seedlingfdn

    (@seedlingfdn)

    Thanks for your response. Here is the System Info. We have tried disabling all plugins and the elementor panel stops loading exactly when MailPoet is activated.

    name: ***
    email: ***
    PHP version: 8.3.27
    MailPoet Free version: 5.22.2
    MailPoet Premium version: N/A
    MailPoet Premium/MSS key: fe30ba33a576f18f**
    WordPress version: 6.9.4
    Database version: 11.8.3-MariaDB-log
    Web server: LiteSpeed
    Server OS: Linux us-bos-web2103.main-hosting.eu 5.14.0-570.62.1.el9_6.x86_64 #1 SMP PREEMPT_DYNAMIC Tue Nov 11 10:10:59 EST 2025 x86_64
    WP info: WP_MEMORY_LIMIT: 4096M - WP_MAX_MEMORY_LIMIT: 4096M - WP_DEBUG: - WordPress language: en_US - WordPress timezone: +05:30
    PHP info: PHP max_execution_time: 360 - PHP memory_limit: 4096M - PHP upload_max_filesize: 4096M - PHP post_max_size: 4096M
    Multisite environment?: No
    Current Theme: Hello Elementor (version 3.4.7)
    Active Plugin names: all-in-one-seo-pack/all_in_one_seo_pack.php, elementor-pro/elementor-pro.php, elementor/elementor.php, essential-addons-elementor/essential_adons_elementor.php, essential-addons-for-elementor-lite/essential_adons_elementor.php, filter-everything-pro/filter-everything.php, google-analytics-for-wordpress/googleanalytics.php, litespeed-cache/litespeed-cache.php, mailpoet/mailpoet.php, post-views-counter/post-views-counter.php, read-meter/bsf-readtime.php, real-media-library/index.php, timeliner-elementor/timeliner-elementor.php, wp-2fa/wp-2fa.php, wp-smushit/wp-smush.php
    Sending Method: MailPoet
    MailPoet Sending Service: Is reachable: Yes - Ping response: 200 HTTP status code - API key state: valid - Premium key state: valid_underprivileged
    Sending Frequency: 25 emails every 5 minutes
    MailPoet sending info: Send all site's emails with: current sending method - Task Scheduler method: Linux Cron - Default FROM address: *** - Default Reply-To address: *** - Bounce Email Address:
    MailPoet Cron / Action Scheduler: Status: active - Is reachable: Yes - Ping URL: https://seedlingfoundation.in?mailpoet_router&endpoint=cron_daemon&action=ping - Ping response: pong - Last run start: 2026-03-23 04:56:02 - Last run end: 2026-03-23 04:56:02 - Last seen error: None
    Total number of subscribers: 48
    Plugin installed at: 2024-01-30 09:54:49
    Installed via WooCommerce onboarding wizard: false
    Sending queue status: Status: Unknown - Started at: 2026-03-18 13:43:53 - Emails sent: 0 - Retry attempts: 0 - Last seen error: None
    Data inconsistency status: Orphaned sending tasks: 1 - Orphaned sending task subscribers: 0 - Sending queue without newsletter: 0 - Orphaned subscriptions: 0 - Orphaned links: 8 - Orphaned newsletter posts: 0

Viewing 2 replies - 1 through 2 (of 2 total)