Hey Adam,
Thank you for getting back to me.
We are not using reCaptcha so I believe the issue might be the Stripe scripts themselves. The issue occurred again one more time.
However, I was using a cache via Plugin WP-Optimize that was excluding that particular page to avoid issues. Given it is not clear if the issue was related to the cache, I’ve since disabled it.
Users did not notify me, I just noticed by looking the the Submissions counter that did not match the actual submissions notifications I got via email. My concern was whether the submissions were successful but no entry was generated in the DB for the metadata.
But given no user reported the issue, and with your explanation, it seems it was a forms error that somehow still made it through the entry table in the DB.
We haven’t had many submissions yet (we’re expecting the majority will be done during July) so I’m hoping this issue is not really affecting the end-users.
