sandeld
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### WordPress Environment ### Home URL: https://www.yogaconcris.com Site URL: https://www.yogaconcris.com WC Version: 3.2.6 Log Directory Writable: ✔ WP Version: 4.9.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ✔ WP Cron: ✔ Language: es_ES ### Server Environment ### Server Info: Apache PHP Version: 7.0.25 PHP Post Max Size: 448 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.24.0 OpenSSL/1.0.0 SUHOSIN Installed: – MySQL Version: 5.6.32 Max Upload Size: 448 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.2.6 WC Database Prefix: wp_dfkx_ MaxMind GeoIP Database: ✔ Total Database Size: 9.13MB Database Data Size: 7.85MB Database Index Size: 1.28MB wp_dfkx_woocommerce_sessions: Data: 0.10MB + Index: 0.00MB wp_dfkx_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB wp_dfkx_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB wp_dfkx_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.01MB wp_dfkx_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB wp_dfkx_woocommerce_order_itemmeta: Data: 0.09MB + Index: 0.07MB wp_dfkx_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB wp_dfkx_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wp_dfkx_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB wp_dfkx_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB wp_dfkx_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB wp_dfkx_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB wp_dfkx_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.01MB wp_dfkx_woocommerce_log: Data: 0.00MB + Index: 0.00MB wp_dfkx_commentmeta: Data: 0.12MB + Index: 0.05MB wp_dfkx_comments: Data: 0.12MB + Index: 0.05MB wp_dfkx_failed_jobs: Data: 0.00MB + Index: 0.00MB wp_dfkx_links: Data: 0.00MB + Index: 0.00MB wp_dfkx_mailchimp_carts: Data: 0.02MB + Index: 0.00MB wp_dfkx_optins: Data: 0.00MB + Index: 0.00MB wp_dfkx_optin_meta: Data: 0.05MB + Index: 0.02MB wp_dfkx_options: Data: 2.51MB + Index: 0.08MB wp_dfkx_postmeta: Data: 2.37MB + Index: 0.57MB wp_dfkx_posts: Data: 1.45MB + Index: 0.13MB wp_dfkx_pps_countries: Data: 0.01MB + Index: 0.00MB wp_dfkx_pps_popup: Data: 0.60MB + Index: 0.00MB wp_dfkx_pps_popup_show_categories: Data: 0.00MB + Index: 0.00MB wp_dfkx_queue: Data: 0.01MB + Index: 0.00MB wp_dfkx_smush_dir_images: Data: 0.00MB + Index: 0.00MB wp_dfkx_spidercalendar_calendar: Data: 0.00MB + Index: 0.00MB wp_dfkx_spidercalendar_event: Data: 0.00MB + Index: 0.00MB wp_dfkx_spidercalendar_event_category: Data: 0.00MB + Index: 0.00MB wp_dfkx_spidercalendar_theme: Data: 0.00MB + Index: 0.00MB wp_dfkx_spidercalendar_widget_theme: Data: 0.00MB + Index: 0.00MB wp_dfkx_supsystic_tbl_columns: Data: 0.00MB + Index: 0.00MB wp_dfkx_supsystic_tbl_diagrams: Data: 0.00MB + Index: 0.00MB wp_dfkx_supsystic_tbl_rows: Data: 0.08MB + Index: 0.00MB wp_dfkx_supsystic_tbl_tables: Data: 0.00MB + Index: 0.00MB wp_dfkx_termmeta: Data: 0.00MB + Index: 0.01MB wp_dfkx_terms: Data: 0.02MB + Index: 0.04MB wp_dfkx_term_relationships: Data: 0.03MB + Index: 0.05MB wp_dfkx_term_taxonomy: Data: 0.02MB + Index: 0.02MB wp_dfkx_usermeta: Data: 0.10MB + Index: 0.06MB wp_dfkx_users: Data: 0.00MB + Index: 0.01MB wp_dfkx_wlm_api_queue: Data: 0.00MB + Index: 0.00MB wp_dfkx_wlm_contentlevels: Data: 0.01MB + Index: 0.02MB wp_dfkx_wlm_contentlevel_options: Data: 0.00MB + Index: 0.00MB wp_dfkx_wlm_emailbroadcast: Data: 0.00MB + Index: 0.00MB wp_dfkx_wlm_email_queue: Data: 0.00MB + Index: 0.00MB wp_dfkx_wlm_options: Data: 0.09MB + Index: 0.01MB wp_dfkx_wlm_userlevels: Data: 0.00MB + Index: 0.00MB wp_dfkx_wlm_userlevel_options: Data: 0.00MB + Index: 0.01MB wp_dfkx_wlm_user_options: Data: 0.01MB + Index: 0.02MB wp_dfkx_yoast_seo_links: Data: 0.02MB + Index: 0.01MB wp_dfkx_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB ### Post Type Counts ### attachment: 600 custom_css: 1 customize_changeset: 6 feedback: 76 jp_img_sitemap: 2 jp_sitemap: 2 jp_sitemap_master: 2 mc4wp-form: 2 nav_menu_item: 81 page: 52 popup: 29 popup_theme: 6 post: 116 product: 31 revision: 83 shop_coupon: 1 shop_order: 59 shop_order_refund: 2 spucpt: 2 xlwcty_thankyou: 3 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (22) ### Akismet Anti-Spam: by Automattic – 4.0.1 Column Shortcodes: by Codepress – 1.0 Data Tables Generator by Supsystic: by supsystic.com – 1.6.9 Easy FancyBox: by RavanH – 1.6.2 Google Analytics Dashboard for WP (GADWP): by Alin Marcu – 5.1.2.4 Jetpack by WordPress.com: by Automattic – 5.6.1 MailChimp for WooCommerce: by MailChimp – 2.1.2 – Not tested with the active version of WooCommerce MOJO Marketplace: by Mike Hansen – 1.3.1 Popup Maker: by WP Popup Maker – 1.6.6 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.13.16 Video Background: by Push Labs – 2.6.3 WishList Member™: by WishList Products – 2.92.3228 WooCommerce Thank You Page - NextMove Lite: by XLPlugins – 1.6.0 WooCommerce EU VAT Compliance (Free): by David Anderson – 1.11.21 WooCommerce Wishlist Member Integration: by WooCommerce – 2.5.2 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.2.6 Hustle: by WPMU DEV – 5.1.5.1 Yoast SEO: by Team Yoast – 5.9.3 WP Fastest Cache: by Emre Vona – 0.8.7.5 WP-Optimize: by David Anderson Ruhani Rabin Team Updraft – 2.1.1 WP Smush: by WPMU DEV – 2.7.6 WooCommerce Stripe Subscription Payment Gateway: by Wsspg – 1.0.6 – Not tested with the active version of WooCommerce ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) wsspg_subscription (wsspg_subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #1886 - /shop/ Cart: #1887 - /cart/ Checkout: #1888 - /checkout/ My account: #1889 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Altitude Pro Version: 1.0.3 Author URL: http://www.studiopress.com/ Child Theme: ✔ Parent Theme Name: Genesis Parent Theme Version: 2.5.3 Parent Theme Author URL: https://www.studiopress.com/ WooCommerce Support: ❌ Not declared ### Templates ### Overrides: –Other occurrences of this same problem and claims that it has been resolved:
- https://github.com/mailchimp/mc-woocommerce/issues/89
- https://github.com/mailchimp/mc-woocommerce/issues/138
- https://github.com/mailchimp/mc-woocommerce/issues/140
The steps to replicate this problem is exactly as listed in Issue 138 above:
Steps to replicate:
- Register a test user for the site and subscribe during registration
- Verify user exists in Mailchimp, and verify their status as subscribed
- Add a product to cart, go through checkout process
- During checkout, uncheck the “opt-in checkbox”
- Complete purchase transaction
- Wait 5 min
- Check Mailchimp: User switched to Transactional
So, I made my own notification email using the Stripe webhooks, but it would still be very beneficial to include in the plugin if/when you have time. I really think building that bridge between Wsspg and Woocommerce (however that’s done) would really make this thing killer!
Going to leave you rating and a review now!
Ok, I figured out what my problem was and it now works, but I just have one last question that we started to discuss earlier.
Now that the customer can manage and cancel their own subscription from their account page, why doesn’t the “Cancelled order” email from within Woocommerce get triggered? Or any other type of notification to the store owner? Or again do I just have something configured incorrectly?
Thanks for all your time answering these questions and developing the plugin!
But this has nothing to do with the interaction with Wishlist.
If I deactivate Wishslist and no longer use it, this problem still persists.
Here’s my error log when logging into the account shown below and clicking on Subscriptions and Orders:
[08-Nov-2017 10:56:35 UTC] [ error ][ subscriptions ][ req_FgpmiDtKxyI3A9 ]: stdClass Object
(
[type] => invalid_request_error
[message] => You passed an empty string for ‘customer’. We assume empty values are an attempt to unset a parameter; however ‘customer’ cannot be unset. You should remove ‘customer’ from your request or supply a non-empty value.
[param] => customer
)//* *************************************************
When I purchase a “simple” product, it shows up in my orders at the same screen where the subscription should, but does not, show up:
I know you said the order status shouldn’t matter, but I just want to provide another datapoint that shows that “maybe” it actually does?
Why would editing a subscription in Stripe affect an order in WooCommerce ?
Because I’m using Wishlist Member to manage my membership site and when you use a fully integrated payment method (with Wishlist), canceling the payment also cancels the Wishlist Membership. But since Wishlist only uses PayPal to manage subscription payments, I went with you guys instead….which is not fully integrated and is causing me a lot of additional workarounds. Perhaps similar to this problem.
Another update:
If I log in to Stripe and cancel a subscription from there, it doesn’t change anything back on my site. The order status remains at “processing.”