salartdog

Thanks so much for your time Jason.

I am using a valid email address in Settings/General that exists on the server that WordPress is installed on. WordPress can send emails to the email belonging to the owner in the site’s General Settings if she needs to update her password. There is no mail option on posts in her blog. The contact form is working as well. And the form to link with her constant contact account is working, which is another form on her site to sign up for a newsletter.

So I’m stumped. I didn’t try installing the SMTP plugin because other emails are going through and the settings weren’t addressing why the email associated with the site is not working. I only get the error when attempting to email a backup or during a scheduled emailed database backup . I think I may have to get a code wizard to look at it.

Thanks again for your ideas.
cheers, sally