Sailook

Hey,

How can I do the clean install to keep my settings and subscribers?

OK, thx Kasia.

Best,
Luke

Hey,

I just did what you advised and still nothing. You can check the log file.

Hey,

I had some problems with hackers, but now my hosting account is ok for sure, and I’m still having the issue.

I tried Today again, so you can check the bottom of the log file I sent you before via your contact form.

(“Error! Failed to insert a new member record. This request will fail.”)

After that you can see my cancellation, so sth is working, but obviously not everything.

Please let me know what you think and what can we do about it.

Thanks

Hey, I just sent you the log file.

Thank you

Hey, thank you for the link.

I enabled debug before, so I can send you the log.txt if it’s safe.

One of my users paid, he’s listed as a member with incomplete registration and he haven’t got an email (checked the spam folder) to finish the registration.

So I set up SMTP, checked it’s functionality (working), ran a test and the membership plugin didn’t send any email (which I saw in the log).

Coming back to my user I generated the registration completion link for him, but when I open it – it’s blank.

How can we fix that? Thanks.

I set up the same return url inside the both – PayPal and plugin button, but the redirection is not an issue anymore.

Right after the payment is complete, the user should get an email to complete the registration, but I haven’t got any so something is not working. I’m using the button url taken from the PayPal button, and the code from the plugin is pasted to the variables.

1. How can we fix this so I could use the plugin?
2. Again: how can I extract the payment url from the shortcode of the button?

Hello? Anybody there?