Forum Replies Created

Viewing 15 replies - 16 through 30 (of 115 total)
  • Thread Starter saens

    (@saens)

    Great, thanks for the quick response!

    “Delete wp-content files and folders”

    Telling someone to delete the wp-content folder doesn’t sound like good advice to me.

    Thread Starter saens

    (@saens)

    Hi @niklasinpsyde

    Can you tell us more about how you notice this? When the payment fails, usually the buyer gets the choice to try it again with a different payment method. To better judge what could be causing this, we are interested in a copy of your WooCommerce system report and your latest Mollie log files.
    You can share it either here in the forums or privately with us from here:
    https://mollie.inpsyde.com/docs/request-support/
    Please include a link to this thread when sending a private message.

    I noticed this because I saw a customer hit the order-received page in Google Analytics. Then I saw in woo-backend that the order was still awaiting payment. And in the Mollie backend it also showed as payment pending. I pulled the webserver logs to see what happened and it showed the customer going to the order-received page. After spending some time on the checkout-page (/afrekenen/).
    The customer came bck after an hour or so to try again with a new order. And succeced at some point.

    81.206.y.y - - [27/Jan/2023:13:19:06 +0100] "GET /afrekenen/order-received/4xxx7/?key=wc_order_fZPf76ybdxxxx&order_id=4xxx7&filter_flag=onMollieReturn HTTP/2.0" 302 - "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36 Edg/109.0.1518.61"

    Do you have enough information with this to know which attempted transaction in Mollie-backend this points to?

    I don’t have Mollie debugging enabled.

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://mydomain.nl
    Site address (URL): https://mydomain.nl
    WC Version: 7.3.0
    REST API Version: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img> 7.3.0
    WC Blocks Version: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img> 9.1.5
    Action Scheduler Version: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img> 3.4.0
    Log Directory Writable: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: –
    Language: nl_NL
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.0.26
    PHP Post Max Size: 32 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.84.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 10.5.18-MariaDB-cll-lve-log
    Max Upload Size: 32 MB
    Default Timezone is UTC: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    fsockopen/cURL: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    SoapClient: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    DOMDocument: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    GZip: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    Multibyte String: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    Remote Post: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    Remote Get: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    
    ### Database ###
    
    WC Database Version: 7.3.0
    WC Database Prefix: wp_
    Totale database grootte: 192.42MB
    Database gegevens grootte: 168.27MB
    Database index grootte: 24.15MB
    wp_woocommerce_sessions: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.36MB + Index: 0.13MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 5.02MB + Index: 2.16MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    wp_commentmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    wp_comments: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 3.38MB + Index: 0.16MB + Engine InnoDB
    wp_postmeta: Data: 89.55MB + Index: 9.03MB + Engine InnoDB
    wp_posts: Data: 56.52MB + Index: 2.03MB + Engine InnoDB
    wp_redirection_404: Data: 0.31MB + Index: 0.17MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.14MB + Index: 0.17MB + Engine InnoDB
    wp_redirection_logs: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_usermeta: Data: 0.52MB + Index: 0.38MB + Engine InnoDB
    wp_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcpdf_invoice_number_2021: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcpdf_invoice_number_2022: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.22MB + Index: 0.23MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_webwinkelkeur_invite_error: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 1.52MB + Index: 0.34MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.25MB + Index: 0.14MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 900
    customize_changeset: 1
    nav_menu_item: 11
    oembed_cache: 33
    page: 44
    popupbuilder: 2
    post: 45
    postman_sent_mail: 2000
    product: 44
    product_variation: 80
    revision: 833
    saswp: 1
    shop_coupon: 1
    shop_order: 1562
    shop_order_refund: 61
    shop_subscription: 5
    wp_block: 14
    wp_global_styles: 1
    
    ### Security ###
    
    Secure connection (HTTPS): <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    Hide errors from visitors: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    
    ### Active Plugins (29) ###
    
    Post SMTP: door Post SMTP – 2.3.2
    Autoptimize: door Frank Goossens (futtta) – 3.1.5
    Backorder-notificatie.: door Mark – 1.0.0
    Dappere Reviews WWK Synchronisatie: door Mark  – 0.1
    Dappere reviews: door Mark  – 1.0.0
    Yoast Duplicate Post: door Enrico Battocchi & Team Yoast – 4.5
    GTM4WP: door Thomas Geiger – 1.16.2
    GenerateBlocks: door Tom Usborne – 1.6.0
    Kadence WooCommerce Email Designer: door Kadence WP – 1.5.7
    Limit Login Attempts Reloaded: door Limit Login Attempts Reloaded – 2.25.11
    Mollie Payments for WooCommerce: door Mollie – 7.3.4
    Popup Builder: door Sygnoos – 4.1.14
    Redirection: door John Godley – 5.3.9
    Schema & Structured Data for WP & AMP: door Magazine3 – 1.9.109.1
    Simple Basic Contact Form: door WPKube – 20221201
    Voorraad bijwerken: door Mark  – 0.1
    W3 Total Cache: door BoldGrid – 2.2.12
    WooCommerce NL Postcode Checker: door WP Overnight – 2.9.1
    WebwinkelKeur: door Albert Peschar – 3.18
    Additional Variation Images Gallery for WooCommerce: door Emran Ahmed – 1.3.13
    Variation Swatches for WooCommerce - Pro: door Emran Ahmed – 2.0.18
    Variation Swatches for WooCommerce: door Emran Ahmed – 2.0.18
    MyParcel: door MyParcel – 4.16.4
    PDF Invoices & Packing Slips for WooCommerce: door WP Overnight – 3.3.1
    Woocommerce Side Cart Premium: door XootiX – 3.1
    WooCommerce: door Automattic – 7.3.0
    Yoast SEO: door Team Yoast – 20.0
    Smush: door WPMU DEV – 3.12.4
    WP Overnight Sidekick: door WP Overnight – 2.5.1
    
    ### Inactive Plugins (1) ###
    
    Redis Object Cache: door Till Krüss – 2.2.3
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Winkelbasis: #39942 - /lege-winkelpagina/
    Winkelwagen: #39903 - /winkelmand/
    Afrekenen: #39904 - /afrekenen/
    Mijn account: #39905 - /mijn-account/
    Algemene voorwaarden: #39638 - /algemenevoorwaarden/
    
    ### Theme ###
    
    Name: GeneratePress Child door Mark 
    Version: 0.1
    Author URL: https://mark
    Child Theme: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    Parent Theme Name: GeneratePress
    Parent Theme Version: 3.2.4
    Parent Theme Author URL: https://tomusborne.com
    WooCommerce Support: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    
    ### Templates ###
    
    Overrides: generatepress_child/woocommerce/checkout/thankyou.php
    /home/deb130999/domains/mydomain.nl/public_html/wp-content/plugins/woo-variation-gallery/templates/product-images.php
    /home/deb130999/domains/mydomain.nl/public_html/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php
    
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img> Next scheduled: 2023-02-01 14:33:13 +01:00
    Options: <img draggable="false" role="img" class="emoji" alt="<img draggable="false" role="img" class="emoji" alt="✔" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img></img>
    Notes: 6
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Afgerond: 8.909
    Oldest: 2022-12-31 18:47:02 +0100
    Newest: 2023-01-31 18:45:03 +0100
    
    In afwachting: 4
    Oldest: 2023-01-31 18:51:02 +0100
    Newest: 2024-01-01 00:00:01 +0100
    
    
    ### Status report information ###
    
    Generated at: 2023-01-31 18:46:12 +01:00
    `

    The same happened in oktober (or maybe early november) and I notified Mollie of this through the chat in the Mollie back-end. But both the chat support person and the developer who mailed me afterwards failed to properly understand the issue. So I gave up hoping it was an incident.

    This is correct. The “Open” payment status at Mollie results in the WooCommerce order remaining in “Pending payment” status.

    This is only relevant for testing though, and not for live payments.

    While I get that, I do think it’s an odd choice to send the (staging) person to the order-received endpoint instead of the order-pay endpoint. Order-received should only be when payment has actually completed from Mollie’s (and the (staging) customer’s pov.
    order-received == payment is completed and it does not show payment options.
    order-pay == payment is not completed and try again.


    Thanks!

    • This reply was modified 3 years, 6 months ago by saens.
    • This reply was modified 3 years, 6 months ago by saens. Reason: hiding my domain in the log
    Thread Starter saens

    (@saens)

    1.9.104

    Thread Starter saens

    (@saens)

    yeah , i’ve switched to using wordpress’ own sitemap builder using functions.php to do some tweaking and filtering

    @jancomer
    Met deze CSS moet dat kunnen (bij mij in ieder geval). Er is vast een betere CSS-selector, maar ik ben geen pro.

    .myparcel-delivery-options__pickup-locations--list .myparcel-delivery-options__table [class^="myparcel-delivery-options__choice"] .myparcel-delivery-options__table {
    	display: none!important;
    }

    In de kaartweergave zijn deze opties er overigens ook. Daar haal je ze weg met

    .myparcel-delivery-options__pickup-details table:nth-child(3) {
    	display: none!important;
    }

    LET OP: alle bezorgopties van dat ophaalpunt worden dan verborgen.

    @myparcelsupport
    Toevoegen van meer specifieke classes aan de HTML zou enorm schelen om eea te tunen in de checkout.
    Voor mij reden om deze opties weg te halen is omdat:
    a) er geen andere tijden weergegeven worden en de keuze voor 16u dus een overbodige vraag aan de klant is (zie https://imgur.com/a/zzSshxx)
    Ik gebruik geen andere bezorgopties anders dan thuis of een ophaalpunt.
    b) teveel tekst en knopjes etc. leiden af van wat de klant moet doen (namelijk afrekenen)

    • This reply was modified 4 years, 3 months ago by saens. Reason: code tag
    • This reply was modified 4 years, 3 months ago by saens.
    Thread Starter saens

    (@saens)

    Done.

    Lijst met plugins is beperkt, omdat ik juist zo schoon mogelijk wilde testen voor Myparcel.

    Google Tag Manager for WordPress 	  	door Thomas Geiger – 1.15
    GenerateBlocks 	  	door Tom Usborne – 1.4.2
    XML Sitemaps 	  	door Auctollo – 4.1.1
    Limit Login Attempts Reloaded 	  	door Limit Login Attempts Reloaded – 2.24.1
    Redirection 	  	door John Godley – 5.2.3
    WooCommerce MyParcel 	  	door MyParcel – 4.10.2
    WooCommerce 	  	door Automattic – 6.4.1
    Yoast SEO 	  	door Team Yoast – 18.6
    Thread Starter saens

    (@saens)

    Hallo Barry,
    Bedankt voor je reactie.

    Wanneer ik jouw instructie opvolg en 0 * [qty] doe, dan worden de bezorgopties bij een pakket _niet_ getoond.
    Wanneer ik 1 * [qty] doe, dan werkt het wel.

    Hoe kan ik dit goed werkend krijgen? Ik zie trouwens dat de bezorgopties voor een split-second wel getoond worden, maar dan verborgen. Lijkt mij dat de javascript dit doet en daar ergens een validatie niet goed gaat.

    Zie https://imgur.com/a/74tTBdY voor de ingestelde berekening waarbij de opties niet getoond worden.

    Thread Starter saens

    (@saens)

    “it appears that the redis server is initializing and the error will disappear later, once done.”
    That’s kinda obvious.

    It seems only logical that if the redis server is not available, then the redis page caching isn’t available and a fresh non-cached page should be served. The current situation leads to a page 500 1-2-3 times a day.

    I’m sure it can be avoided by the w3tc plugin to handle this scenario (=redis is initializing) properly?

    No clue, wondering as well…

    Thread Starter saens

    (@saens)

    I’ve contacted my hosting. They say this error (LOADING Redis is loading the dataset in memory ) is caused when Redis is reloading or a slave reconnects.

    Is it possible to have a graceful handling of this situation in w3tc? Maybe skip the cache for this request?

    Thread Starter saens

    (@saens)

    “Please check the configuration of the Redis server ”
    This is a bit generic to me. What specific properties or settings should they check?

    • This reply was modified 4 years, 7 months ago by saens.
    Thread Starter saens

    (@saens)

    Hi, thanks for the quick response.

    I was able to go back to december 15th in my logging. There I also found this error.
    REDIS server is restarted quite frequently, so there’s definitely been a restart since then (dec 15th).

    The config of W3TC is not changed since a few months. I don’t know about the REDIS-server.

    Is this something I should take up with my hosting?

    Thread Starter saens

    (@saens)

    Thanks! I’ll look into that.

Viewing 15 replies - 16 through 30 (of 115 total)