rselwyn
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Forum: Fixing WordPress
In reply to: Can’t log in to wordpressOne more request from Anastis from css igniter. Would it be possible for you to provide the relevant lines from the php error log? Thanks for your help again.
Forum: Fixing WordPress
In reply to: Can’t log in to wordpressHi, I’m still working on my issues with css igniter folks. They asked me to see if I could shut off any server side caching which may be affecting my ability to debug the site. How do I do this? Thanks for any help.
Forum: Fixing WordPress
In reply to: Can’t log in to wordpressHi,
I’ve made some progress. The caching seems to be under control if I clear the cache in chrome after every action I take in either wordpress admin or dreamhost. I had the 2023 theme active, disabled all plugins, changed to Berliner theme and my problem recurred. For now, I’m back to the 2023 theme. I think this proves the problem is with the theme.
Can I just restore an old version of the system, say from 11/15, when I know I didn’t have any issues? My only problem is that on 11/30 I got a notification from wordpress that some plugins were automatically updated and another on 12/7 that my site was updated to a newer version of wordpress (6.4.2).
Otherwise, I guess my best bet is to contact CSS Igniter, which means I’ll have to sign up for technical support ($69). Correct?
Thanks again for all the support I’ve been getting on this forum.
Forum: Fixing WordPress
In reply to: Can’t log in to wordpressHi, I played with the site some more and I was able to change the theme back to 2023. Interestingly, Chrome on my main computer is still picking up the Berliner theme; Edge on my main computer is picking up 2023 without a menu component on the home page showing up and a laptop is picking up 2023 with the menu component present. Why do different browsers/computers show different results? Should I contact CSS Igniter, the vendor of Berliner for an up to date version of their theme?
Forum: Fixing WordPress
In reply to: Can’t log in to wordpressI deactivated the theme and then successfully switched to another (2023). However, I then switched the theme back, as the site looked terrible. Of course I then couldn’t get into wp-admin. I have now renamed plugins and themes to plugins.deactivate and themes.deactivate. That at least lets me get into wp-admin. When I get into appearance I rename themes.deactivate back to themes in dreamhost. But then, when I click on 2024 I get the dreaded 1. I think there are elements of the app that have not been cleared, still in memory or somewhere in the system. I tried clearing cookies and cached images from Chrome but no luck. I’d like to get back to the 2024 theme temporarily so I can better maintain the site. How do I do that?
Forum: Fixing WordPress
In reply to: Can’t log in to wordpressHi, I am now free to try fixing my problem. I was able in Dreamhost to rename my plugin directory in wp-content to plugins.deactivate. I still have the same result – getting a ‘1’ as a return. I am not sure how to “use one of the default (Twenty*) themes”. I do see the the theme directory in wp-content and it has the default 2023 and 2024 themes in there, as well as Berliner. Any thoughts on what I should try to do next?
Forum: Fixing WordPress
In reply to: Can’t log in to wordpressI haven’t done anything yet, as I have some time-sensitive information I don’t want to lose in case I inadvertently bring the website down. I’ll be working on this next week. I did receive the following notice today, and most likely it has something to do with my issue. Does this affect your advice at all? Thanks!
From: WordPress <wordpress@chathamcommunityband.org>
Date: Thu, Nov 30, 2023 at 3:24 AM
Subject: [Chatham Community Band] Some plugins were automatically updated
To: <musicmamamd@gmail.com>Howdy! Some plugins have automatically updated to their latest versions on your site at https://www.chathamcommunityband.org. No further action is needed on your part.
These plugins are now up to date:
– Contact Form 7 (from version 5.8.3 to 5.8.4) : https://wordpress.org/plugins/contact-form-7/