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  • yeah, obviously, that’s not a support forum – it’s a page with links.

    Feels like translatepress has something to hide by not having all support tickets made public. Also, i’ve made a request through your support form and not had a reply. just submitted it again. Please reply.

    Thread Starter richbitl

    (@richbitl)

    I have opened a support ticket – days ago – but you haven’t replied. Please find it and reply then!

    I’ve got a paid version. is there a support forum for the paid version – can’t find one?

    Thread Starter richbitl

    (@richbitl)

    Guys, you keep answering half a question then going AWOL. Can you please answer the second part of my question. I can’t order the premium version without this info.

    Thread Starter richbitl

    (@richbitl)

    Thanks for your detailed answer. on the second point – yes i understand i’ll need the premium version. Assuming i’m using that and automating translations, i’d like to first translate all my pages into french. Then assuming all that goes well, after a month translate them into german, then spanish, then italian – all in stages as I’d like to check all is well before moving on to another language. is that possible?

    Thread Starter richbitl

    (@richbitl)

    TBH I’ve no idea how or when the plugin was removed!

    So i’ll remove the uploads-webpc directory as you suggest. Here’s the entries in the .htaccess files. Sorry, I’ve never edited these before – do i literally just delete the obvious WebP converter entries (WHERE I’VE MARKED IN CAPS) and save the empty files out?

    In wp-content/uploads folder:

    DELETE FROM HERE>>
    # BEGIN WebP Converter
    # ! — DO NOT EDIT PREVIOUS LINE — !
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteCond %{HTTP_ACCEPT} image/webp
    RewriteCond %{DOCUMENT_ROOT}/wp-content/uploads-webpc/uploads/$1.jpg.webp -f
    RewriteCond %{HTTP_HOST}@@%{HTTP_REFERER} ^([^@]*)@@https?://\1/.*
    RewriteRule (.+)\.jpg$ /wp-content/uploads-webpc/uploads/$1.jpg.webp [NC,T=image/webp,L]
    RewriteCond %{HTTP_ACCEPT} image/webp
    RewriteCond %{DOCUMENT_ROOT}/wp-content/uploads-webpc/uploads/$1.jpeg.webp -f
    RewriteCond %{HTTP_HOST}@@%{HTTP_REFERER} ^([^@]*)@@https?://\1/.*
    RewriteRule (.+)\.jpeg$ /wp-content/uploads-webpc/uploads/$1.jpeg.webp [NC,T=image/webp,L]
    RewriteCond %{HTTP_ACCEPT} image/webp
    RewriteCond %{DOCUMENT_ROOT}/wp-content/uploads-webpc/uploads/$1.png.webp -f
    RewriteCond %{HTTP_HOST}@@%{HTTP_REFERER} ^([^@]*)@@https?://\1/.*
    RewriteRule (.+)\.png$ /wp-content/uploads-webpc/uploads/$1.png.webp [NC,T=image/webp,L]
    </IfModule>
    <IfModule mod_headers.c>
    Header always set Cache-Control “private”
    </IfModule>
    # ! — DO NOT EDIT NEXT LINE — !
    # END WebP Converter <<DELETE TO HERE

    <Files *.php>
    deny from all
    </Files>

    # BEGIN Wordfence code execution protection
    <IfModule mod_php5.c>
    php_flag engine 0
    </IfModule>
    <IfModule mod_php7.c>
    php_flag engine 0
    </IfModule>

    AddHandler cgi-script .php .phtml .php3 .pl .py .jsp .asp .htm .shtml .sh .cgi
    Options -ExecCGI
    # END Wordfence code execution protection`

    in wp-content folder:

    ALSO DELETE FROM HERE>>`# BEGIN WebP Converter
    # ! — DO NOT EDIT PREVIOUS LINE — !
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteCond %{HTTP_ACCEPT} image/webp
    RewriteCond %{DOCUMENT_ROOT}/wp-content/uploads-webpc/$1.jpg.webp -f
    RewriteCond %{HTTP_HOST}@@%{HTTP_REFERER} ^([^@]*)@@https?://\1/.*
    RewriteRule (.+)\.jpg$ /wp-content/uploads-webpc/$1.jpg.webp [NC,T=image/webp,L]
    RewriteCond %{HTTP_ACCEPT} image/webp
    RewriteCond %{DOCUMENT_ROOT}/wp-content/uploads-webpc/$1.jpeg.webp -f
    RewriteCond %{HTTP_HOST}@@%{HTTP_REFERER} ^([^@]*)@@https?://\1/.*
    RewriteRule (.+)\.jpeg$ /wp-content/uploads-webpc/$1.jpeg.webp [NC,T=image/webp,L]
    RewriteCond %{HTTP_ACCEPT} image/webp
    RewriteCond %{DOCUMENT_ROOT}/wp-content/uploads-webpc/$1.png.webp -f
    RewriteCond %{HTTP_HOST}@@%{HTTP_REFERER} ^([^@]*)@@https?://\1/.*
    RewriteRule (.+)\.png$ /wp-content/uploads-webpc/$1.png.webp [NC,T=image/webp,L]
    </IfModule>
    # ! — DO NOT EDIT NEXT LINE — !
    # END WebP Converter<<DELETE TO HERE

    <Files *.php>
    deny from all
    </Files>
    # BEGIN All_404_marker_comment_image
    # END All_404_marker_comment_image`

    Thread Starter richbitl

    (@richbitl)

    Thanks lots for your quick reply.

    1. As mentioned, the plugin was uninstalled some time ago. I need to replace an advertising image that appears about 100 times on the website. I replaced the jpg version of the image using ftp into the regular upload folder but that didnt work, i think because its actually serving webp images from the uploads-webpc folder. So i’d like to know if i replace the image in there, do you think it will ipdate the images across my site?

    2. The plugin is already uninstalled but the webp folder (uploads-webpc) is still there. Do you think i can manually delete the folder using ftp?

    Thanks

    Thread Starter richbitl

    (@richbitl)

    For anyone equally clueless/non-html literate as me, the problem isn’t the plugin, it seems to be I used too many quotes or the wrong quote hierarchy within the links – So <a href=”[xyz-ihs snippet=’shoei-link-1′] worked and the hyperlinks now work. Hurray!

    Thread Starter richbitl

    (@richbitl)

    Ah OK cheers (think you underestimate how lame some of us WordPress users are!) Thanks for your help tho (if you need help writing an idiot’s guide as I go, lemme know šŸ™‚

    Thread Starter richbitl

    (@richbitl)

    Great stuff – I look forward to that. But does the free version work at all? If so, how do I start?

    Thread Starter richbitl

    (@richbitl)

    Forget that. Finally found a plugin that does the trick – search for Site Meter. Seems bang on. Posting here in case it’s useful to others.

    Forum: Fixing WordPress
    In reply to: Captions Problem
    Thread Starter richbitl

    (@richbitl)

    Ah wonderful – i’ll check it out there – thanks for the link.

Viewing 12 replies - 1 through 12 (of 12 total)