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  • Thread Starter revivesdk

    (@revivesdk)

    Thanks, Mike! Tried going back a couple of versions, but no change. Not sure what happened.

    Thread Starter revivesdk

    (@revivesdk)

    Hey, Nikola!

    It’s been a while since I’ve checked on this. I was wondering if there has been any update on getting the feed working in Podtrac?

    Thanks for all you’re doing!

    Thread Starter revivesdk

    (@revivesdk)

    Oh, I’m so sorry. I’ve been using the feed produced in SermonPress:

    http://revivechurch.com/?feed=rss2&post_type=wpfc_sermon

    Thread Starter revivesdk

    (@revivesdk)

    Thread Starter revivesdk

    (@revivesdk)

    I went through the FeedBurner documentation, and did every step, but none of those changed the issue.

    I also tried the redirect, but again no luck. No matter what I do, the RSS feed (even the original) will only show up to December 3, 2017.

    It is showing up correctly on iTunes though so that’s a good thing.

    Thread Starter revivesdk

    (@revivesdk)

    Thanks, Nicola! That worked!

    I was wondering if there was any information about the notes not showing up through the feed that we use for the app?

    Thanks again!

    Thread Starter revivesdk

    (@revivesdk)

    Nikola,

    We are back to the same issue as the first time. Our podcast feed is no longer valid.

    feedvalidator.org is saying

    This feed is valid, but interoperability with the widest range of feed readers could be improved by implementing the following recommendations.

    line 20, column 0: Use of unknown namespace: com-wordpress:feed-additions:1 (11 occurrences) [help]

    <site xmlns=”com-wordpress:feed-additions:1″>139846772</site> <item>
    line 40, column 1: item contains more than one enclosure (10 occurrences) [help]

    <enclosure url=”http://revivechurch.com/wp-content/uploads/2017/10/facebook

    And podia.se is saying

    Support for HTTP HEAD requests
    The server for your episodes must support “HTTP HEAD requests”, which is a fancy way of saying that iTunes must be able to get information about your files without downloading them whole.
    Unexpected HTTP code: 301

    Does it have everything it needs to be searched properly?
    Podcasts must have valid <title>, <author> and <description> tags at the <channel> and <item>level of your podcast feed, so that iTunes has enough source material for its search engine.
    The feed’s <channel> is missing an <author>. To be featured by iTunes, podcasts must have a valid author information.

    Is it XML?
    XML is a language that computers (and soon, robots!) use to talk to each other. This tests to see if the content at the URL is XML. Technically, it tests whether or not the content is “well formed” according to the XML standard.

    Our podcast has been down since updating to the new version of Sermon Manager. Any help would be great! Thanks so much for all your hard work on this!

    Thread Starter revivesdk

    (@revivesdk)

    Nikola,

    Here’s the response we got from our app developer. I hope this explanation helps!

    Hi Stephan,

    Back with the Waiting Room series, you were posting the notes link within “Click Here” anchor text inside the description. See this sermon for an example: http://revivechurch.com/sermons/the-wait-before-the-wait/

    Since the Notes link listed in the Download Files section is not being passed through the rss feed for the sermons, our hope was that the link would come through the description when posted with anchor text (so that it would look nice when reading on the website, but would also get passed through to the app).

    It turns out that the link is not passed through and just the text is passed through in the description. If the description could carry the link through (for instance, as something like Click Here, which was the anticipated behavior) then the app should just start showing notes since it is programmed to utilize links within anchored text like that.

    If there’s any additional information I can get please let me know. Thank you again for all your help, Nikola!

    Thread Starter revivesdk

    (@revivesdk)

    Hi,

    Yes it’s working. We wanted to let it run for a week to be sure before we responded.

    Podtrac whitelisted the feed as well, so we can start tracking our podcast downloads soon, and iTunes approved the feed as well.

    The one thing we’ve noticed is that our app developer cannot read the notes link that we include with each sermon. We even tried just adding an anchor link to the body of the description for each sermon, but the app won’t pick it up. Have you ever had anything similar happen with other churches, or do you know how we might fix that?

    Thread Starter revivesdk

    (@revivesdk)

    Ok, so I unchecked PodTrac tracking option, resubmitted the feed, and now it’s telling me:

    Can’t submit your feed. There is no description tag in your feed, or the description tag is empty.

    I have every option filled in on the form that Sermon Manager offers. The description is filled out. I tried checking and unchecking the HTML box as well to see if that would have any effect. It did not.

    I took the feed url back to Podbase as Apple instructs and here are the results:

    Cover art
    The cover art must be 1,400–3,000 pixels square to look good on fancy retina-class displays.

    Me: The cover art is not showing up at all.

    Support for HTTP HEAD requests
    The server for your episodes must support “HTTP HEAD requests”, which is a fancy way of saying that iTunes must be able to get information about your files without downloading them whole.

    Unexpected HTTP code: 301

    Byte-range support
    The server for your episodes must support “byte-range requests”, which enables podcast apps to fetch media in chunks. This is required to support streaming, and is required to be promoted in iTunes.

    Hrmmm, the “403” status code was unexpected.

    Is there a valid iTunes category?
    Podcasts must have a valid <itunes:category> tag to be accepted for iTunes.

    Me: This doesn’t show up at all.

    Is there an iTunes summary?
    Podcasts should have a valid <itunes:summary> tag, or at least a <description>.
    Good, the description looks fine.

    Does it have everything it needs to be searched properly?
    Podcasts must have valid <title>, <author> and <description> tags at the <channel> and <item>level of your podcast feed, so that iTunes has enough source material for its search engine.

    The feed’s <channel> is missing an <author>. To be featured by iTunes, podcasts must have a valid author information.

    Please let me know how I can get this fixed. I appreciate your help!

    Thread Starter revivesdk

    (@revivesdk)

    Ok, I will investigate this. Thanks for the information!

    Are you able to give me any ideas as to why the RSS feed that Sermon Manager is supplying me will not work with iTunes podcast?

    Thread Starter revivesdk

    (@revivesdk)

    Thanks for the help!

    I did install the plugin again as instructed, and the Podtrac option now stays checked. Waiting to hear back from our app developer on whether or not he still has the redirect issue.

    Also checked my Podtrac account to make sure it was updated. That should be fixed now.

    I also went back to iTunes and tried submitting the Podcast feed url again, but I’m getting the same error message that they can’t download episodes. Any suggestions?

    Thanks for your help on this!

    Thread Starter revivesdk

    (@revivesdk)

    I tried this, but it will not let me install your development version:

    Installing Plugin from uploaded file: sermon-manager-for-wordpress.zip
    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /nas/content/live/revivechurch/wp-content/plugins/sermon-manager-for-wordpress/

    Plugin installation failed.

    We also have a problem when submitting to iTunes. We get an error message saying that the episodes cannot be downloaded using the feed url that’s given to us through the plugin.

    A friend of mine who is way more savvy at this stuff, used a feed validator and this is what he responded to me with:

    Hi Stephan,

    I tried validating the feed from a few different sites and you are right that something seems to be wrong. While I did not do extensive testing, the validator that I found which seemed to give some data about this issue was this one: https://podba.se/validate/

    The 2 things that show up as issues are:

    Byte-Range Support – My guess is that the issue here is the Podtrac analytics that are being used seeing as I had issues with it in the app as well. Something is up with how the links redirect and it makes them look like they are blank. Like I mentioned on the phone, I have worked with other analytics tools in WordPress (like Blubrry Powerpress) and it modifies the URL just like Podtrac, but it doesn’t mess up iTunes or app integration. It seems that Podtrac is just formatting something wrong.

    Feed <channel> missing <author> tag – I have no idea why this is showing up as an issue. There is an <itunes:author> tag in the <channel> tag and that should be what you need. I validated a different church’s feed just now to be sure that I am correct about that, and the other feed validated fine and it had the same <author> tag style that you have. There is a chance that some funky character is there which I can’t see when viewing it (some characters don’t create whitespace, but when iTunes or a validator check them, the funky character is there and makes everything act wonky). That would be something that I couldn’t see.

    Any help would be great! Thanks so much1

    Thread Starter revivesdk

    (@revivesdk)

    Hey, Mike,

    Thanks for the info. I don’t have PowerPress though. I actually have a plugin called Sermon Manager for churches. I was just referencing Blubrry because our app developer said he’s used your plugin before and had no issues submitting podcasts with it.

    Something with the Sermon Manager plugin is messing up the RSS feed for iTunes and it will not accept our podcast from the website.

Viewing 14 replies - 1 through 14 (of 14 total)