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  • Thread Starter rayhch82

    (@rayhch82)

    Yes, it only happens when I use Storefront theme, since it’s the default theme for my website. It only goes away when I switch my theme to Twenty Fifteen.

    Below is my system status report:

    
    ### WordPress Environment ###
    
    Home URL: http://ezpetmart.com
    Site URL: http://ezpetmart.com
    WC Version: 3.3.3
    Log Directory Writable: ✔
    WP Version: 4.9.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.1.12
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.54.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.36
    Max Upload Size: 2 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.14
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ✔
    Total Database Size: 15.33MB
    Database Data Size: 13.23MB
    Database Index Size: 2.10MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
    wp_commentmeta: Data: 0.02MB + Index: 0.01MB
    wp_comments: Data: 0.00MB + Index: 0.01MB
    wp_links: Data: 0.00MB + Index: 0.00MB
    wp_nf3_actions: Data: 0.02MB + Index: 0.00MB
    wp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB
    wp_nf3_fields: Data: 0.02MB + Index: 0.00MB
    wp_nf3_field_meta: Data: 0.02MB + Index: 0.00MB
    wp_nf3_forms: Data: 0.02MB + Index: 0.00MB
    wp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB
    wp_nf3_objects: Data: 0.02MB + Index: 0.00MB
    wp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB
    wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB
    wp_options: Data: 1.19MB + Index: 0.09MB
    wp_postmeta: Data: 8.13MB + Index: 1.28MB
    wp_posts: Data: 3.49MB + Index: 0.44MB
    wp_termmeta: Data: 0.01MB + Index: 0.02MB
    wp_terms: Data: 0.01MB + Index: 0.02MB
    wp_term_relationships: Data: 0.01MB + Index: 0.03MB
    wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB
    wp_usermeta: Data: 0.04MB + Index: 0.01MB
    wp_users: Data: 0.00MB + Index: 0.01MB
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 1377
    customize_changeset: 32
    nav_menu_item: 12
    nf_sub: 4
    page: 19
    popup: 1
    popup_theme: 6
    post: 2
    product: 71
    product_variation: 800
    revision: 239
    shop_coupon: 3
    shop_order: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔
    
    ### Active Plugins (17) ###
    
    Akismet Anti-Spam: by Automattic – 4.0.3
    Contact Widgets: by GoDaddy – 1.4.1
    Duplicate Page: by mndpsingh287 – 2.5
    Elementor Pro: by Elementor.com – 1.15.2
    Elementor: by Elementor.com – 1.9.7
    Fullwidth Page Templates: by Brainstorm Force – 1.0.2
    GoDaddy Email Marketing: by GoDaddy – 1.2.1
    Hello Dolly: by Matt Mullenweg – 1.6
    Insert Headers and Footers: by WPBeginner – 1.4.2
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    Ninja Forms: by The WP Ninjas – 3.2.16
    Storefront Product Pagination: by WooThemes – 1.2.3 – Not tested with the active version of WooCommerce
    Storefront Product Sharing: by WooThemes – 1.0.4
    Storefront Sticky Add to Cart: by WooThemes – 1.1.8
    Woo Align Buttons: by 320up – 3.1.1 – Not tested with the active version of WooCommerce
    Woo Multi Currency: by VillaTheme – 2.0.8 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.3.3
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #5 - /products/
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: #875 - /shipping-refund-return/
    
    ### Theme ###
    
    Name: Storefront
    Version: 2.2.8
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    Thread Starter rayhch82

    (@rayhch82)

    Hi Caleb, I have tested it out. If I switch my WordPress theme from “Storefront” to “Twenty Fifteen” the problem goes away. My Current version of WP is 4.9.4, Woo Commerce is 3.3.3 and Storefront is 2.2.8. What shall I do next to correct this?

    Thread Starter rayhch82

    (@rayhch82)

    Hi Caleb, thanks for replying me. When i was trying to select the colour/product variation, the variation images did not switch at all. I can foresee that my customers won’t be able to choose the product/colour if the variation image did not switch correctly. Do you have any idea how to fix it?

Viewing 3 replies - 1 through 3 (of 3 total)