radiant1
Forum Replies Created
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Forum: Plugins
In reply to: [Simple Membership] Log in problemsAlright, I’ve cleared the site health issues. I now have a clean report, prior to reinstalling any sort of membership plugins. I will test things out over the next few weeks and report back.
At the very least, you’ve helped clear out some things on my site that needed updating. Thank you for your help!
Forum: Plugins
In reply to: [Simple Membership] Log in problemsIt looks like adding an SSL certificate should solve the REST API issue and the lookback request appears to be an intermittent flag. Otherwise, the health check hasn’t raised anything significant.
Forum: Plugins
In reply to: [Simple Membership] Log in problemsTwo items were listed under critical issues:
– The REST API encountered an error
– Your site could not complete a loopback requestI’ll follow up with my hosting provider and see if I can get those resolved. Thanks.
Forum: Plugins
In reply to: [Simple Membership] Log in problemsAt this point, they don’t view it as a hosting issue. They haven’t left me with much help. Thank you for all your insight and feedback. Not sure what my next step is. Probably trying premium support when things calm down next week.
Forum: Plugins
In reply to: [Simple Membership] Log in problemsI got in contact with them and they had some clarifications. Currently have MariaDB 10.1.37. which seems to support most of MySql 5.7
Forum: Plugins
In reply to: [Simple Membership] Log in problemsLooks like MySql 5.5
Forum: Plugins
In reply to: [Simple Membership] Log in problemsApache version 2.4. My host is namecheap. I’ve updated the php to 7.3.
Forum: Plugins
In reply to: [Simple Membership] Log in problemsI think you might be right. Unfortunately I haven’t had luck figure out how to remedy that yet. I’m using PHP version 7.0. and my server is running Apache.
Forum: Plugins
In reply to: [Simple Membership] Log in problemsNo caching on the back end or Cloudfire. Stop Spammers is the only security related plug in installed.
Forum: Plugins
In reply to: [Simple Membership] Log in problemsI did, but it’s a bit tricky. Most of the errors have been noticed by my users and not myself directly. I’ve disabled the plug in for now.
Forum: Plugins
In reply to: [Simple Membership] Log in problems@mbrsolution I read through the documentation and was able to determine it wasn’t a theme conflict. I uninstalled the caching plug in on my site and worked through the other steps as well, but wasn’t able to nail down what was going wrong.
I tried installing a different membership plug in and experienced similar issues. That leads me to believe there’s something wrong with the configuration of my site itself, but not quite sure what that is at the moment.
Forum: Plugins
In reply to: [Simple Membership] Log in problemsThanks so much @mbrsolution. I will take a look at that documentation. I appreciate the insight!
Forum: Plugins
In reply to: [Simple Membership] Log in problemsAfter replacing the .htaccess file and removing caching from all affected pages, my users are still having issues viewing protected content. Anything else I should look into?
Forum: Plugins
In reply to: [Simple Membership] Log in problems@aissam75 I just tried replacing it. Still getting the same issue. I’m logged in to the site, but the protected pages won’t display and ask me to log in.
When I do I acesss the my profile, it tells me I’m not logged in.
Update: After replacing the file and logging out, things appear to be working correctly for me. Will confirm with other site members and see if they’re having better response too.
- This reply was modified 6 years, 4 months ago by radiant1.
Forum: Plugins
In reply to: [Simple Membership] Log in problemsI do not have logout member on browser close turned on.
My caching plugin did not exclude the login and registration pages. I’ve added those to the exclude list. Think that might do the trick?