Hi there!
I’ve changed it now to Stripe under the label “Stripe Card Processing – Credit Card (Stripe)”. Under this setting, with my account seemingly connected to Stripe I was able to take £1.7k of orders. I thought they were going to my Stripe but they were not. Under this setting I did not click “enable stripe gateway”, is that why it didn’t go through?
I then changed it to this under payments “Stripe – Credit Card (Stripe)” and payments started to go through to my Stripe.
When I look on Orders, it says they are processed by visa/mastercard etc but I have no access to these funds anywhere. Do you know where this could be? I need access to these funds desperately but they just seem to have disappeared and I have done everything I can to find them.
Stripe say it is on the WooCommerce side. I really need to know where this money has gone. It has left people’s accounts and I have paid for stock but I can’t access the money. Where would money have gone in these circumstances?
