prowebdesign

Dear chrisschwartze,

Thank you for your reply.
Please allow mo to briefly explain what our plugin is intended to do.
Once you have installed “WooCommerce Live Checkout Field Capture – Save Abandoned Carts” plugin, it should automatically integrate with WooCommerce checkout form.

After this every time somebody comes to your website and fills out either the Phone number or Email fields all of the fields he has entered in the checkout form are instantly saved to the database and visible under WooCommerce (please see screenshot here: https://ps.w.org/woo-save-abandoned-carts/assets/screenshot-1.png?rev=1896025).
This way you as a shop owner will be able to get back to this customer and remind him about the abandoned cart he has left behind.

If the user himself refreshes the Checkout page or goes away and comes back, checkout fields will be blank since we haven’t got a functionality that would instantly remember user. However I can see that this would be a great additional feature and we could try to think if we could add this type of functionality to this plugin. It would be very convenient.

Thank you for the idea, I am adding it to our function wish-list right away.

I hope that I have answered your question. Please let me know if I there is anything else I could do.

Kind thanks

Hey, Chrisschwartze,

Thanks for your info. Could you please give us some more information on the issue. What is the issue with your installation?
And we are not using sessions to store customer email in the Sessions therefore not really sure what are you trying to achieve with that.

Here is what we could do – could you please open your Checkout page and view the source code. Please copy it and send it over to my email to info[at]streamline.lv.
Also it would be great if you could send me a screenshot of your Checkout page and Plugins page.

Thanks

Hi,

With the latest 2.0 Pro version release we have created the option to send out automated abandoned cart recovery emails to customers and you will no longer have to email them manually.

And with this update all of your feature requests and suggestions are complete 🙂

Hey, we have included the Country and City as you suggested since v1.4.0.
Also really excited to let you know that we have just released v.2.0 of our abandoned cart recovery plugin that includes MailChimp integration and can send out automated abandoned cart recovery emails to customers. 🙂

Hey,

Thanks so much for the kudos, really appreciate it. I will add the Privacy Policy suggestion to our to-do list.

Kind thanks

Thanks, canferman, I really appreciate that 🙂

Thanks for this. I can see that the Session_id column is empty and that means that either your browser is blocking sessions or there is something else missing in the puzzle. therefore the plugin does not recognize that the user has already been placed in the abandoned carts table and saves him again and again.

I would suggest to try these solutions:
1) Clear browser cache and restart it, maybe try different browsers and test to see if the sessions are being generated and saved in the database.
2) If above fails, try debugging the sessions which are handled in the class-woocommerce-live-checkout-field-capture-public.php lines 137 – 140

Let me know if anything of this works

Thanks for additional information.
I downloaded and setup WooCommerce 3.1.0 which looks kind of am old now and it does not have the method that saves get_cart_contents().
I also tried out the changes you suggested but the Cart contents are simply not being captured.

Would you mind telling which WooCommerce Live Checkout Field Capture – Save Abandoned Carts plugin version are you using since you mentioned that you are getting duplicate entries saved?

Kind regards

• This reply was modified 8 years ago by prowebdesign.