promoseven
Forum Replies Created
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Done. 😀
Hello and thank you for the reply,
I actually don’t have the “testimonials carousel for elementor” plugin.
I even checked if I have a testimonial carousel feature in the 2 plugins, EA and Unlimited. I don’t have it since it’s a pro feature in Unlimited.but I did as you said and closed both plugins and tested.
somehow, it worked.
then tried activating one plugin at a time and test until both are activated.by some magic, now it works normally.
even though I tried this solution last week. x’D
it got scared of the devs I see. xDall is good now. tried it on different platforms and devices.
works like a charm.thank you so much for all the help and the time.
I really do appreciate it. 😀Hello,
I’m doing good thank you.
I hope you all are doing great.Understood, I’ll proceed to make a new post now. 😀
Again, I can’t thank you enough for all the help and all your time.
Hi,
OMG YES!!! xD
it worked.
thank you sooo much.although I’m having a new “issue”.
the lightbox opens normally and perfectly.but to close the image, I have to click 2 times.
pressing “escape” does it 1 time.
but clicking outside the image must be clicked twice for the lightbox to close. :’xfrom what I found online, that means I have more than 1 plugin with lightbox feature… which is definitely true.
I have Essential Addon for Elementor & Unlimited Elements.I’m using the free version of each and I use both cuz each have something I need to use while the other doesn’t.
so what can I do in this situation? 😮
again, thank you so very much for all the help.
I’ve been actually considering making the company get the lifetime version of EA and ditch the other.
and wit the outstanding help like what you’ve shown, it’s a confident booster to go forward with that decision.Hello,
I tried the solution but still did not work.
Although, I don’t know if there’s a way to purge cache from the plugins dashboard?
I didn’t understand this step.
I apologize, as I’m not much of a developer. :’x
made sure to purge all and deactivated the LiteSpeed Cache plugin, but still the same.Here’s the link to the JSON as requested:
https://easyupload.io/lyoc6bI really appreciate all the help. \o/
Hello and thank you for the reply,
That’s strange, it used to work normally and perfectly before.
Here, I recorded my screen.
please bare with the low quality and low fps, but it should show what’s I’m getting:
https://easyupload.io/dqv0rxThis is really driving me craze. :’)
And I don’t want to reinstall the plugin and do all the work of arranging the images again, only to find out that reinstalling didn’t change anything. x’DPlease do let me know what you find.
I will have to do something as a last solution, going to another plugin or reinstalling it.As always, thank you for all the help.
Hello and thank you for the reply.
I actually tried this solution this morning. But didn’t resolve the issue.
the thing that also boggles me, is that during my edit in elementor, the lightbox works perfectly fine.
But as soon as I save and check the live page the problem happens.Screenshots of the functions working while editing:
https://postimg.cc/qgJgqBpZ
https://postimg.cc/RqghHrFCToday also I tried making a completely new page that’s fresh and empty and checked with the normal setting and the setting you recommended.
But still the same.I just remembered that 1 time before, I tried changing the “Link to” setting to “media”, cuz I wanted it to link to a video, and the issue started ever since… I didn’t notice it then cuz I didn’t notice the issue the same day.
Maybe that had something to do with it? the feature bugged on “media” and it’s activating both “buttons” & “media”?Again thank you and I really appreciate all the help. 😀
Hello again,
Unfortunately deactivating all plugins did not even fix it.
I even tried opening the image on another device while all plugins are deactivated.the issue as I mentioned before is that it seems to be running the lightbox function as well as opening the media link page.
I read online that there’s a feature to “force lightbox” or something close to it.
I’m not sure where to find it.is there anything else I can do?
and thank you again for all the help.
Hello,
I apologize for the delay, we were in Eid Holiday for the entirety of the past weeks.
Unfortunately, I didn’t have the chance to test before the holiday.But I will be testing today or tomorrow at the most.
And I will be sure to post the results.Thank you again,
Hello again and thank you for your help.
So the issue is not happening to you from the link I sent?
I’ll try the troubleshooting step and will confirm.
thank you againHello,
Thank you for the reply.
The problem seem to be that clicking on it will do both actions, running lightbox AND opening the media link.
I’ve confirmed this on other devices, after opening the link, I click back and it takes me to the page WHILE the lightbox is active.Here’s the link to the gallery:
https://uplift.camelotrestaurantbh.com/gallery/I really appreciate the help. xO