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Viewing 10 replies - 1 through 10 (of 10 total)

Forum: Plugins
In reply to: [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid] Restoration Failed and Broke my Admin Dashboard

Thread Starter promodavid

(@promodavid)

3 years, 7 months ago

Wordpress Version 6.0.2 may have saved the day… Just pushed the update through and it appears to have fixed itself. Thank you so much for all your help with this issue!

Forum: Plugins
In reply to: [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid] Restoration Failed and Broke my Admin Dashboard

Thread Starter promodavid

(@promodavid)

3 years, 7 months ago

Minify and Page caching are disabled and all caches have been purged. I’ve tried disabling both plugins to no avail..

Forum: Plugins
In reply to: [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid] Restoration Failed and Broke my Admin Dashboard

Thread Starter promodavid

(@promodavid)

3 years, 7 months ago

Yep, so that’s what my previous message was from is the developer Tools console, you can go back a few messages and get the coded where I say: “If it helps, there’s also a jQuery error in the themes.php file. The console throws 2 errors “Uncaught ReferenceError: jQuery is not defined at themes.php:793:13 and themes.php:26:3”

Now however I’m getting the same error in a different file location (index.php) (Error message: Uncaught ReferenceError: jQuery is not defined
at index.php:25:3). Here’s the code where the error is now:

jQuery(document).ready( function($) {
			$('#toplevel_page_w3tc_dashboard ul li').find('a[href*="w3tc_faq"]')
				.prop('target','_blank')
				.prop('href', "https:\/\/api.w3-edge.com\/v1\/redirects\/faq");
		});

I’m not using wordfence on the site, the two plugins that seem to break the most would be w3 cache and total upkeep.

Forum: Plugins
In reply to: [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid] Restoration Failed and Broke my Admin Dashboard

Thread Starter promodavid

(@promodavid)

3 years, 7 months ago

I got access but the fix didn’t help anything… Front end of the website still not showing any issues but the back end is straight html. Here’s a screenshot

Forum: Plugins
In reply to: [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid] Restoration Failed and Broke my Admin Dashboard

Thread Starter promodavid

(@promodavid)

3 years, 7 months ago

I renamed the et-cache folder and refreshed the permalinks. What ended up fixing the front end of the website was a simple ssl plugin but the admin dashboard is still broken. I’m trying the wp-config.php option but yet again, I need to wait to gain access from the client lol. I will respond after trying that option. Thank you for all the help so far!

Forum: Plugins
In reply to: [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid] Restoration Failed and Broke my Admin Dashboard

Thread Starter promodavid

(@promodavid)

3 years, 7 months ago

If it helps, there’s also a jQuery error in the themes.php file. The console throws 2 errors “Uncaught ReferenceError: jQuery is not defined at themes.php:793:13 and themes.php:26:3”

This is the script:

 <script type='text/javascript'>
            jQuery(document).ready(function ($) {
                $(".rlrsssl-review.notice.is-dismissible").on("click", ".notice-dismiss", function (event) {
                    rsssl_dismiss_review('dismiss');
                });
                $(".rlrsssl-review.notice.is-dismissible").on("click", "#maybe-later", function (event) {
                    rsssl_dismiss_review('later');
                    $(this).closest('.rlrsssl-review').remove();
                });
                $(".rlrsssl-review.notice.is-dismissible").on("click", ".review-dismiss", function (event) {
                    rsssl_dismiss_review('dismiss');
                    $(this).closest('.rlrsssl-review').remove();
                });

                function rsssl_dismiss_review(type){
                    var data = {
                        'action': 'rsssl_dismiss_review_notice',
                        'type' : type,
                        'security': 'bfa47dce7d'
                    };
                    $.post(ajaxurl, data, function (response) {});
                }
            });
        </script>

Forum: Plugins
In reply to: [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid] Restoration Failed and Broke my Admin Dashboard

Thread Starter promodavid

(@promodavid)

3 years, 7 months ago

This is the logs folder from when the restore happened:

Archive:

Restore:

Retention Local:


[2022-08-30 18:03:41 UTC] Last error: Array
(
    [type] => 2
    [message] => file_get_contents(/var/www/boldgrid_backup/logs-e198fc16-4a642a253b183119/archive-1661882621.log): failed to open stream: No such file or directory
    [file] => /var/www/neptunenow/wp-admin/includes/class-wp-filesystem-direct.php
    [line] => 39
)

[2022-08-30 18:03:41 UTC] Cannot add signal handlers, pcntl_async_signals function does not exist.
[2022-08-30 18:03:41 UTC] Last error: Array
(
    [type] => 2
    [message] => file_get_contents(/var/www/boldgrid_backup/logs-e198fc16-4a642a253b183119/retention-local.log): failed to open stream: No such file or directory
    [file] => /var/www/neptunenow/wp-admin/includes/class-wp-filesystem-direct.php
    [line] => 39
)

[2022-08-30 18:03:41 UTC] Beginning core::enforce_retention...
[2022-08-30 18:03:41 UTC] Retention count: 5
[2022-08-30 18:03:41 UTC] Number of archives found: 3
[2022-08-30 18:03:41 UTC] Number of protected archives found: 0
[2022-08-30 18:03:41 UTC] No backups to delete at this time due to retention settings.
[2022-08-30 18:05:17 UTC] Last error: Array
(
    [type] => 2
    [message] => file_get_contents(/var/www/boldgrid_backup/logs-e198fc16-4a642a253b183119/retention-local.log): failed to open stream: No such file or directory
    [file] => /var/www/neptunenow/wp-admin/includes/class-wp-filesystem-direct.php
    [line] => 39
)

[2022-08-30 18:05:17 UTC] Cannot add signal handlers, pcntl_async_signals function does not exist.
[2022-08-30 18:05:17 UTC] Beginning core::enforce_retention...
[2022-08-30 18:05:17 UTC] Retention count: 5
[2022-08-30 18:05:17 UTC] Number of archives found: 4
[2022-08-30 18:05:17 UTC] Number of protected archives found: 0
[2022-08-30 18:05:17 UTC] No backups to delete at this time due to retention settings.

Forum: Plugins
In reply to: [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid] Restoration Failed and Broke my Admin Dashboard

Thread Starter promodavid

(@promodavid)

3 years, 7 months ago

This is the content that was next to the zip folder of the backup:

{"mode":"backup","dryrun":false,"compressor":"pcl_zip","filesize":765449256,"save":true,"total_size":1031504979,"folder_include":"WPCORE,\/wp-content","folder_exclude":".git,node_modules","table_exclude":[],"title":"pre 6.0 update","description":null,"ABSPATH":"\/var\/www\/neptunenow\/","backup_id":"e198fc16","siteurl":"https:\/\/neptunenow.com","timestamp":1661882621,"gateway_interface":"CGI\/1.1","http_host":"neptunenow.com","php_sapi_name":"apache2handler","php_uname":"Linux ip-172-31-62-130 5.13.0-1017-aws #19~20.04.1-Ubuntu SMP Mon Mar 7 12:53:12 UTC 2022 x86_64","php_version":"7.4.3","server_addr":"172.31.62.130","server_name":"neptunenow.com","server_protocol":"HTTP\/1.1","server_software":"Apache\/2.4.41 (Ubuntu)","uid":33,"username":"www-data","encrypt_db":false,"trigger":"dengland (david@txpromomedia.com)","filepath":"\/var\/www\/boldgrid_backup\/boldgrid-backup-neptunenow.com-e198fc16-20220830-180354.zip","lastmodunix":1661882713,"duration":"92.73","db_duration":"0.30","db_filename":"neptunenow.20220830-180341.sql","mail_success":false}

Forum: Plugins
In reply to: [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid] Restoration Failed and Broke my Admin Dashboard

Thread Starter promodavid

(@promodavid)

3 years, 7 months ago

I’m trying to access it through the file manager but I don’t have access to the folder. I’m talking with the client to get access now.

Forum: Plugins
In reply to: [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid] Restoration Failed and Broke my Admin Dashboard

Thread Starter promodavid

(@promodavid)

3 years, 7 months ago

Well for starters, I was trying to push a theme update through and that failed because of an unwriteable file that was in the theme folder so I’m working on getting that out of there now. But that was the reason for me attempting to restore in the first place. But now it’s just a million times worse… Do you think an unwriteable php file in the theme folder might cause this issue with the plugin as well? I have tried disabling all plugins with no success.

Viewing 10 replies - 1 through 10 (of 10 total)