Forum Replies Created

Viewing 15 replies - 16 through 30 (of 96 total)
  • Plugin Author pressidium

    (@pressidium)

    Hey, @awforged and @opicron!

    This was indeed an issue with Brave’s User-Agent stylesheet interfering with .tab-cookies.

    It was addressed in 1.7.1, which was just released.

    I’m going to mark this topic as resolved. If, however, you come across any issue or have any questions, please don’t hesitate to reopen it 🙂

    Plugin Author pressidium

    (@pressidium)

    Hey, @alcain!

    This was addressed in 1.7.1, which was just released.

    I’m going to mark this topic as resolved. Please let us know if this solution worked for you.

    Plugin Author pressidium

    (@pressidium)

    Hey, @just_a_girl and @alcain!

    This was addressed in 1.7.1, which was just released.

    I’m going to mark this topic as resolved. If this doesn’t fixes the issue, please let us know.

    Plugin Author pressidium

    (@pressidium)

    Thanks for following up! We’re glad to hear the issue is resolved.

    Plugin Author pressidium

    (@pressidium)

    Hey, @szorgoskezek!

    The problem is solved.

    Thanks for following up! We’re glad to hear the issue is resolved.

    Plugin Author pressidium

    (@pressidium)

    Hey, @alcain!

    Have you run into any problems when using WPML and Pressidium Cookie Consent together? Are you looking for help with something specific?

    Plugin Author pressidium

    (@pressidium)

    Hey, @rickaahz!

    The cookie bar continues to show on every page, even when accepting/declining

    It seems the cookie domain for the example URL is set to hetvertaalcollectief.nl when it should be www.vertaalbureau-textwerk.nl. This prevents the pressidium_cookie_consent cookie from being set, leading to the cookie consent banner reappearing on every page load.

    I use the same setup on 6 sites

    This could happen if the settings were exported from one site and imported to the others without updating the “Cookie Domain” option.

    Make sure you have set the “Cookie Domain” option (wp-admin → Cookie Consent → General → Cookie Domain) to the correct domain for all your websites.

    Please let us know if this resolves the issue.

    Plugin Author pressidium

    (@pressidium)

    Hey, @alcain!

    Thank you for the effort you put into describing the issue in detail—it’s incredibly helpful!

    We managed to replicate the issue on our end as well, without needing to toggle the “Performance & Analytics cookies” on and off.

    Simply closing the settings modal via the close button at the top-right and reopening it leads to the “Strictly Necessary cookies” toggle being disabled.

    We’ve opened an issue on the plugin’s GitHub repository (#102). You can track its progress there.

    This will probably be addressed in the upcoming plugin release.

    Plugin Author pressidium

    (@pressidium)

    @alcain We couldn’t replicate the issue on our end. Could you walk us through the steps you took and let us know what browser you’re working with?

    Plugin Author pressidium

    (@pressidium)

    Hey, @szorgoskezek!

    If possible, please submit a bug report on the plugin’s GitHub repository. Alternatively, just fill out the template below and share it here in your reply.

    Describe the bug
    A clear and concise description of what the bug is.

    Steps to reproduce
    Detailed steps to reproduce the behavior:

    1. Go to ‘…’
    2. Click on ‘….’
    3. Scroll down to ‘….’
    4. See error

    Expected behavior
    A clear and concise description of what you expected to happen.

    Screenshots
    If applicable, add screenshots to help explain your problem.

    Environment (please complete the following information):

    • Browser: [e.g. Chrome, Firefox]
    • Plugin version: [e.g. 1.7.0]
    • WordPress version: [e.g. 6.7.1]
    • PHP version: [e.g. 8.1]

    Server logs
    If applicable, include any server logs that could be related to this issue.

    Browser console logs
    If applicable, include any warnings/errors in your browser’s console. You can open the Console panel in Google Chrome, using ⌘ + ⌥ + J on macOS, or CTRL + Shift + J on Windows/Linux.

    Plugin Author pressidium

    (@pressidium)

    Hey, @alcain!

    I would expect this slider switch to be fixed in the on ‘allowed’ position

    That’s correct—this is the expected behavior.

    My site seems to display the strictly necessary slider as on or off rather randomly.

    Would you mind sharing the URL of the affected website? It would help us better understand the issue.

    Plugin Author pressidium

    (@pressidium)

    Hey, @just_a_girl!

    You’re absolutely right—there are instances where the floating button is rendered behind other content.

    I just opened an issue on the plugin’s GitHub repository to address this in the next version of the plugin. You can stay up-to-date on its progress, by checking #100.

    Plugin Author pressidium

    (@pressidium)

    Hey, @awforged!

    We tried to replicate the issue on our end, but, unfortunately, we couldn’t reproduce it.

    Here’s a few things you could check:

    • Update the plugin to the latest version
    • If possible, temporarily deactivate all WordPress plugins except Pressidium Cookie Consent to see if the issue persists. Re-enable them one by one to identify any conflicting plugins
    • Inspect your browser’s console, are there any warnings/errors? You can open the Console panel on Google Chrome, using ⌘ + ⌥ + J on macOS, or CTRL + Shift + J on Windows/Linux
    • Check your server logs for anything that could be related to this issue

    Would you mind providing the following information as well?

    • WordPress version
    • PHP version
    • Plugin version
    Plugin Author pressidium

    (@pressidium)

    Hey, @lodix!

    The plugin does not effectively the sbjs_ cookies.

    It looks like a word might be missing. Are you asking about an issue with the sbjs_ cookies not being cleared or blocked?

    The plugin does not effectively clear the sbjs_ cookies.

    In case you’re asking about the cookies not getting cleared, make sure:

    1. You’ve selected the “Auto-clear cookies” option under wp-admin → Cookie Consent → General → Configuration.
    2. You’ve listed the sbjs_ cookies under wp-admin → Cookie Consent → Cookies.

    The plugin does not effectively block the sbjs_ cookies.

    In case you’re asking about the cookies not getting blocked, make sure you’ve listed the script source under wp-admin → Cookie Consent → Blocked Scripts.

    Refer to the Blocking scripts section of our wiki to learn more about how to prevent scripts from running and conditionally execute them.

    Let us know if you need any further clarification.

    Plugin Author pressidium

    (@pressidium)

    Hey, @alcain!

    I wonder if anyone could just post up an image of a simple typical/example google analytics cookie configured in the cookie fields in the plugin settings

    Google separates consent mode into:

    • Basic consent mode
    • Advanced consent mode

    Basic consent mode

    When you implement consent mode in its basic version, you prevent Google tags from loading until a user interacts with a consent banner.

    You can achieve this, by specifying the paths to the Google Analytics script under wp-admin → Cookie Consent → Blocked Scripts.

    Refer to the Blocking scripts section of our wiki to learn more about how to prevent scripts from running and conditionally execute them.

    To give an example, blocking scripts for Google Analytics would look something like this:

    | Script Source                                    | Cookie Category | Is Regex? |
    |--------------------------------------------------|-----------------|-----------|
    | ^(?:https?:)?\/\/(?:www\.)?google-analytics\.com | Analytics | Yes |

    Advanced consent mode

    When you implement consent mode in its advanced version, Google tags load when a user opens the website, and do the following:

    1. Set default consent states
    2. Wait for user interaction with the banner and update consent states

    You can achieve this, by enabling GCM (Google Consent Mode) under wp-admin → Cookie Consent → Consent Mode.

    Depending on whether you’re using Google tag (gtag.js) or Google Tag Manager (GTM), you’ll need to select the corresponding option under “Implementation”.

    If you’re using Google Tag Manager, you’ll also need to add our GTM template to your workspace.

    You can learn more about Google Consent Mode at https://support.google.com/google-ads/answer/10000067.

    In both cases, you need to list any cookies related to the Google Analytics service, under wp-admin → Cookie Consent → Cookies.

    That would look something like this:

    | Name  | Domain      | Expiration | Path | Is Regex? |
    |-------|-------------|------------|------|-----------|
    | _gid | example.com | 1 day | / | No |
    | _ga | example.com | 2 years | / | No |
    | ^_ga_ | example.com | 1 year | / | Yes |
    | _gat | example.com | 1 minute | / | No |

    Keep in mind that the values provided are just examples, and your configuration may vary.

Viewing 15 replies - 16 through 30 (of 96 total)