Prashant Rai
Forum Replies Created
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Hi @momocamel,
Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to us.
We’re really glad to hear everything is working smoothly on your site and that you’re enjoying RewardsWP. If you ever have any questions, feel free to reach out here anytime.
Thanks again for your support.
Hey @momocamel,
Thank you for taking the time to share this feedback.
I’ve gone ahead and reported this to our development team so they can review how currency handling works for JPY and similar zero-decimal currencies.
Once an update addressing this is released, I’ll be sure to circle back and share an update with you. In the meantime, if you have any questions or need further assistance, please feel free to reach out.
Kindly,
Hey @hogizoli,
Thanks for reaching out, and we’d be happy to help!
As the Store Credit addon is for AffiliateWP, could you please submit a support ticket through the account dashboard when you have a chance?
From there, our support team will be able to take a closer look at your request.
Thanks!
Hey @ibrider2,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with our store credit addon and apologize for any inconvenience this may have caused. We truly value your input and want to resolve any issues as quickly as possible.
When you get a chance, could you please send us more details about the issue you encountered at support@affiliatewp.com? Your insights will help us investigate the problem further and work on an effective solution.
Thank you for helping us improve.
Forum: Plugins
In reply to: [AffiliateWP - Store Credit] How to inlcude password fieldHey @assad19 – Thanks for reaching out!
When you get a chance, can you please share the URL of your website and the page builder you’re using to create the registration form? In case you’re using the default WordPress block editor, you can add the password field following the steps shared on our documentation.
Looking forward to your response.
Kindly,
Hey @gokh – Thanks for letting us know that the CSS snippet worked for you. In case you have any questions, please feel free to reachout.
Kindly,
Hey @woof – Thanks for following up on this ticket, and I apologize for the inconvenience.
The hook was changed as part of a series of changes to support the new/modern email notification templates in the WPForms version 1.8.5.
Having said that, I have passed on the feedback to the dev team. Additionally, we strive to make any changes backward compatible, and I want to assure you that such occurrences are not very frequent.
In the meantime, if you have any questions or suggestions, please feel free to reachout.
Kindly,
Hey @aloeroot – We haven’t heard back from you since my previous message, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.
Thanks!
Hey @nathan24,
Thanks for reaching out!
As the entry storage and export is part of the paid version of WPForms, could you please drop us a line through our contact page when you get the chance?
You’re welcome to just include a link to this post, if you’d prefer to do that.
I apologize that we’re not able to respond to paid version questions here in the WordPress.org support forums for the free version, but I really appreciate your help!
Thanks 🙂
Hey @aloeroot – Thanks for reaching out, and I apologize for the issue you’re facing with WPForms not showing on your clients’ sites.
To take a closer look, when you get a chance, can you please share the page URL so I can take a look at it?
Kindly,
Hey @woof – Thanks for reaching out!
I had a chat with the developers, and in WPForms version 1.8.5, the wpforms_email_message hook was changed to wpforms_emails_notifications_message. When you have sometime, can you please try using wpforms_emails_notifications_message and let me know how it goes?
Kindly,
Hey @laralorvan – Thanks for sharing the screenshot, and the notification settings looks fine.
When you get a chance, can you please check the debug events under WP Mail SMTP > Tools, and see if there’s any error message showing?
Kindly,
Hey @hebhansen – Thanks for reacing out!
As the Survey and Polls addon is part of the paid version of WPForms, could you please drop us a line through our contact page when you get the chance?
You’re welcome to just include a link to this post, if you’d prefer to do that.
I apologize that we’re not able to respond to paid version questions here in the WordPress.org support forums for the free version, but I really appreciate your help!
Thanks 🙂
Hey @didierjm – Since haven’t heard back from you, I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.
Thanks!
Hey @didierjm – Thanks for reaching out!
When you get a chance, can you please try reconnecting your Stripe account under WPForms > Settings > Payments, and see if that fixes the issue? In case the issue is still there, could you please share the page URL where the form is embedded so I can take a look?
Kindly,