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Viewing 15 replies - 16 through 30 (of 99 total)
  • Thread Starter Prashant

    (@prash18)

    Hi,
    Just now, I checked the form on Mozilla (previously I was using Safari) but still I am getting this error
    Though, I received your TEST submission. I think, I got it because you did not upload any file. I think, that where the problem is hidden.

    Kindly, check again.

    Regards!

    Thread Starter Prashant

    (@prash18)

    This morning I did a test submission, filling all the fields as always keeping captcha disabled but received these errors (Error 1) (Error 2)

    I am FED UP of using FORMINATOR now. Everyday it encounters new issues. I am feeling like I have waster lot of time researching and creating forms with this plugin.

    Thread Starter Prashant

    (@prash18)

    Sorry for the delayed response. I have checked it disabling the captcha (V3) and its working fine. My question now is , should I keep the captcha disabled or enable the same captcha or any other version or same version with different key?

    Thanks!
    Prash…

    Thread Starter Prashant

    (@prash18)

    Hi Kris, can you please visit the form I have posted and submit the form then you might see the same error.
    As you said, if you have submitted, Then you should have seen the error or I should I have received the form submission. Nothing has happened.

    Thread Starter Prashant

    (@prash18)

    Would you like to check my Branda settings? How do I show you, via screenshot?

    When I had not installed Branda, SMTP was still working just as mentioned in the first post, the forms were submitted by u238637918@srv457.main-hosting.eu screenshot and thats why all the autoresponders were getting bounced and were not reaching to original form submitter.

    Thread Starter Prashant

    (@prash18)

    Here the From Header.

    Installed Branda and configured SMTP.

    but now, all the forms are being submitted by ‘hello@naishtika.com’ (which I configured in SMTP setting as default From Header) .

    So, now naishtika.com/contact has a form called contact us -> submission should go to hello@naishtika.com from the submitter’s email. After SMTP configuration in Branda, form is getting submitted by hello@naishtika.com and again original form submitter doesn’t get the autoreponse set on hello@naishtika.com email account. Screenshot of the form submitted by prash.sound@gmail.com

    • This reply was modified 4 years, 10 months ago by Prashant.
    • This reply was modified 4 years, 10 months ago by Prashant.
    Thread Starter Prashant

    (@prash18)

    Thanks, Nithin for the the explanation. I have updated the plugin manually and now it doesn’t show the error.

    Prashant…

    Thread Starter Prashant

    (@prash18)

    This is the form…
    {"type":"form","data":{"fields":[{"id":"name-1","element_id":"name-1","form_id":"wrapper-1511347711918-1669","type":"name","cols":12,"required":true,"field_label":"Name","placeholder":"E.g. Vijay","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","conditions":[],"wrapper_id":"wrapper-1511347711918-1669","required_message":"The field is empty. Please, enter your name."},{"id":"email-1","element_id":"email-1","form_id":"wrapper-1511347712118-1739","type":"email","cols":12,"required":"true","field_label":"Email Address","placeholder":"E.g. Vijay@dinanath.com","validation":true,"validation_text":"","required_message":"The field is empty. Please, enter your email address.","validation_message":"Invalid email address format. Please, enter correctly.","conditions":[],"wrapper_id":"wrapper-1511347712118-1739"},{"id":"text-1","element_id":"text-1","form_id":"wrapper-1988247712118-9871","type":"text","options":[],"cols":12,"conditions":[],"input_type":"line","limit_type":"characters","field_label":"Subject","placeholder":"","limit":"","wrapper_id":"wrapper-1988247712118-9871"},{"id":"textarea-1","element_id":"textarea-1","form_id":"wrapper-736-8687","type":"textarea","cols":12,"required":true,"field_label":"Message","placeholder":"Enter your message...","input_type":"paragraph","limit":"","limit_type":"characters","conditions":[],"required_message":"The field is empty. Please, type your message.","wrapper_id":"wrapper-736-8687"},{"id":"captcha-1","element_id":"captcha-1","form_id":"wrapper-834-5816","type":"captcha","options":[],"cols":12,"conditions":[],"wrapper_id":"wrapper-834-5816","captcha_type":"v3_recaptcha","score_threshold":"0.4","recaptcha_error_message":"reCAPTCHA verification failed. Please try again."},{"id":"hidden-1","element_id":"hidden-1","form_id":"wrapper-4720-8324","type":"hidden","options":[],"cols":12,"conditions":[],"field_label":"User IP Address","default_value":"user_ip","wrapper_id":"wrapper-4720-8324"},{"id":"hidden-2","element_id":"hidden-2","form_id":"wrapper-5564-4490","type":"hidden","options":[],"cols":12,"conditions":[],"field_label":"User Email","default_value":"user_email","wrapper_id":"wrapper-5564-4490"}],"settings":{"pagination-header":"bar","paginationData":{"pagination-header":"bar"},"formName":"Contact Us","version":"1.14.11","form-border-style":"none","form-padding":"","form-border":"","fields-style":"open","validation":"on_submit","form-style":"flat","enable-ajax":"true","autoclose":"","submission-behaviour":"behaviour-hide","thankyou-message":"<p>Thank you for contacting us, we will get back to you shortly. :-)</p>","submitData":{"custom-submit-text":"Send","custom-invalid-form-message":"Error: Your form is not valid, please fix the errors!"},"validation-inline":"1","form-expire":"no_expire","use-admin-email":"true","admin-email-title":"{text-1}","admin-email-editor":"<p>IMPORTANT</p>\n<p>This form submission might have a Suggestion, Query and / or Grievance to look for... </p>\n<p>Form Entry #{submission_id} for form name : {form_name}</p>\n<p>You have a new website 'Contact Us' form submission :  {all_fields}</p>\n<p> </p>\n<hr />\n<p> </p>\n<p>This message was sent from {site_url}.</p>","admin-email-recipients":["hello@naishtika.com"],"user-email-title":"Thank you","user-email-editor":"Thank you for contacting us, we will be in touch shortly. --- This message was sent from {site_url}.","form-padding-top":"0","form-padding-right":"0","form-padding-bottom":"0","form-padding-left":"0","form-border-width":"0","form-border-radius":"0","cform-label-font-family":"Roboto","cform-label-custom-family":"","cform-label-font-size":"12","cform-label-font-weight":"bold","cform-title-font-family":"Roboto","cform-title-custom-family":"","cform-title-font-size":"45","cform-title-font-weight":"normal","cform-title-text-align":"left","cform-subtitle-font-family":"Roboto","cform-subtitle-custom-font":"","cform-subtitle-font-size":"18","cform-subtitle-font-weight":"normal","cform-subtitle-text-align":"left","cform-input-font-family":"Roboto","cform-input-custom-font":"","cform-input-font-size":"16","cform-input-font-weight":"normal","cform-radio-font-family":"Roboto","cform-radio-custom-font":"","cform-radio-font-size":"14","cform-radio-font-weight":"normal","cform-select-font-family":"Roboto","cform-select-custom-family":"","cform-select-font-size":"16","cform-select-font-weight":"normal","cform-multiselect-font-family":"Roboto","cform-multiselect-custom-font":"","cform-multiselect-font-size":"16","cform-multiselect-font-weight":"normal","cform-dropdown-font-family":"Roboto","cform-dropdown-custom-font":"","cform-dropdown-font-size":"16","cform-dropdown-font-weight":"normal","cform-calendar-font-family":"Roboto","cform-calendar-custom-font":"","cform-calendar-font-size":"13","cform-calendar-font-weight":"normal","cform-button-font-family":"Roboto","cform-button-custom-font":"","cform-button-font-size":"14","cform-button-font-weight":"500","cform-timeline-font-family":"Roboto","cform-timeline-custom-font":"","cform-timeline-font-size":"12","cform-timeline-font-weight":"normal","cform-pagination-font-family":"","cform-pagination-custom-font":"","cform-pagination-font-size":"16","cform-pagination-font-weight":"normal","payment_require_ssl":"","submission-file":"delete","form_status":"publish","form-font-family":"","cform-color-settings":"true","response-success-background":"#fff4f4","response-error-background":"#fff4f4","cform-asterisk-color":"#e00029","label-validation-color":"#e00029","label-validation-background":"#fff4f4","input-border-error":"#e00029","button-submit-background-static":"#00ba0c","button-submit-color-static":"#333333","button-submit-background-hover":"#00910e","button-submit-background-active":"#20f400","autoclose-time":"7","use-autofill":"1","fields-autofill":[{"element_id":"email-1","provider":"wp_user.email","is_editable":"yes"},{"element_id":"name-1","provider":"wp_user.first_name","is_editable":"yes"},{"element_id":"text-1","provider":"","is_editable":"yes"}],"honeypot":"1","use_ajax_load":"1","use_donotcachepage":"1","admin-email-reply-to-address":"{email-1}","form_name":"contact-us","cform-label-color":"#ffffff","cform-subtitle-color":"#ffffff","use-custom-css":"1","custom_css":".forminator-success > p {\n\t margin: auto !important;\n width: 60%;\n}\n\n/* Text color */\n.forminator-response-message {\n\tcolor: #fff;\n}\n/* Backround Color */\n.forminator-success{\n background-color: #F0F8FF;\n}","response-error-color":"#e50000","label-helper-color":"#efefef","input-placeholder":"#c6c6c6","input-bg":"#ffffff","input-hover-bg":"#f7f7f7","input-active-bg":"#f7f7f7","admin-email-from-name":"{name-1}","admin-email-from-address":"{email-1}","use-user-email":""},"client_id":null,"notifications":[{"slug":"notification-1111-2222","label":"Admin Email","email-recipients":"default","email-attachment":"false","recipients":"hello@naishtika.com","from-name":"{name-1}","form-email":"{email-1}","replyto-email":"","email-subject":"{text-1}","email-editor":"<p>IMPORTANT</p><br />\n<p>This form submission might have a Suggestion, Query and / or Grievance to look for... </p><br />\n<p>Form Entry #{submission_id} for form name : {form_name}</p><br />\n<p>You have a new website 'Contact Us' form submission :  {all_fields}</p><br />\n<p> </p><br />\n<hr /><br />\n<p> </p><br />\n<p>This message was sent from {site_url}.</p>"}]},"status":"publish","version":"1.14.12"}

    Thread Starter Prashant

    (@prash18)

    as mentioned in this article I have installed and configured the plugin easy WP SMTP with smtpmail@naishtika.com as a mail address mentioned in the 1st step.
    Now, form is getting submitted as before to hello@naishtika.com but all the autoresponses from hello@naishtika.com are going to smtpmail@naishtika.com and not to the actual form submitter’s email.

    Prash

    Thread Starter Prashant

    (@prash18)

    Guys, After posting the issue and sending them the video of the actual issue, HasThemes has worked upon it and solved the problem. Thanks to HasThemes, you have done a great job.

    Thread Starter Prashant

    (@prash18)

    hi,
    I tried changing the theme on staging site as well but still its not of any use. I am still getting error and its not letting me use Appearance > Theme > customize option now.

    Plz suggest.

    Regards!

    • This reply was modified 5 years, 3 months ago by Prashant.
    Thread Starter Prashant

    (@prash18)

    I hv updated the theme to latest 3.1.10 version and have its child theme active, but there is no option bellow https://drive.google.com/file/d/1QU0SMpMUalebiLOkT_mXyCFFUbV0CxA-/view?usp=sharing

    Regards!

    Thread Starter Prashant

    (@prash18)

    Thanks 🙂

    Thread Starter Prashant

    (@prash18)

    No Reply even after a month

    Thread Starter Prashant

    (@prash18)

    Thank You, RoseHosting

Viewing 15 replies - 16 through 30 (of 99 total)