Forum Replies Created

Viewing 15 replies - 16 through 30 (of 36 total)
  • Thread Starter Nick

    (@pilotnick)

    We’re not. We are using Varnish. I disabled Varnish, and we still get the same error.

    Thread Starter Nick

    (@pilotnick)

    Yeah I’m talking about the order screen. Mine looks different than what you have there. I am using an iPhone 6S Plus. Here is a screen shot of what I see: https://www.dropbox.com/s/6kyemiks8aiclqo/IMG_0098.PNG?dl=0

    Thread Starter Nick

    (@pilotnick)

    Hey SendGrid!

    Seriously! Are you not going to respond to this error at all? You’ve completely ignored this question on your forum and have completely ignored my support ticket on your website.

    I would expect better for a Denver Company. Seriously?

    Thread Starter Nick

    (@pilotnick)

    Is anyone planning on addressing this? I also opened a support ticket on your website over a week ago and have still heard nothing back.

    When will this problem be fixed? I really don’t want to edit my themes functions file just for this.

    Thread Starter Nick

    (@pilotnick)

    Your website is painfully slow when trying to submit a ticket. Just thought you should know. It’s so slow it’s to the point where if there was a better plugin, I would switch. Each time I’ve had to submit a ticket on your website it’s been painful and very cumbersome.

    I am connecting to you using a 100 Mbps cable internet connection. So the problem is not on my side.

    Thread Starter Nick

    (@pilotnick)

    How do I clear out the resized? I’m not sure that I even need them..

    Thread Starter Nick

    (@pilotnick)

    Ok, I did what you said. I still cannot manually optimize the files. Every time I try to, I get the following error message: “Temporary failure, seconds left to retry: 29.”

    Thread Starter Nick

    (@pilotnick)

    Ok, cool… I just modified it.

    Thank You

    Thread Starter Nick

    (@pilotnick)

    Is there any way to remove the identifying information for my website, such as the url from this public WP post? I don’t really want that out in the public.

    Thread Starter Nick

    (@pilotnick)

    Yeah I couldn’t figure out that pasebin. Here is the code from the plugin.

    EWWW IO version: 251.0
    WP version: 4.3.1
    PHP version: 50442
    ewww_image_optimizer_preinit()
    ewww_image_optimizer_gallery_support()
    ewww_image_optimizer_admin_init()
    ewww_image_optimizer_init()
    ewww_image_optimizer_cloud_init()
    ewww_image_optimizer_exec_init()
    cloud options enabled, shutting off binaries
    ewww_image_optimizer_disable_tools()
    ewww_image_optimizer_cron_setup()
    ewww_image_optimizer_auto already scheduled: 1443202034
    ewww_image_optimizer_cron_setup()
    ewww_image_optimizer_defer already scheduled: 1443201052
    ewww_image_optimizer_settings_script()
    ewww_image_optimizer_bulk_script()
    ewww_image_optimizer_aux_images_script()
    ewww_image_optimizer_webp_script()
    ewww_image_optimizer_options()
    ABSPATH: /
    home url: https://
    site url: https:/
    ewww_image_optimizer_savings()
    querying savings for single site
    query to be performed: SELECT SUM(orig_size-image_size) FROM p3xl6_ewwwio_images
    savings found: 184409807
    ewww_image_optimizer_cloud_verify()
    verification success via: https://
    verification body contents: great
    ewww_image_optimizer_cloud_quota()
    quota data retrieved: 0 -291 0
    cloud JPG: on
    cloud PNG: on
    PNG extra compress: off
    cloud GIF: on
    cloud fast lossy: on
    remove metadata: on
    lossy JPG: on
    lossy PNG: on
    bulk delay: 0
    scheduled optimization: on
    deferred optimization: on
    disable auto-optimization: on
    include media library: off
    ewww_image_optimizer_get_image_sizes()
    Array ( [thumbnail] => Array ( [width] => 150 [height] => 150 ) [medium] => Array ( [width] => 300 [height] => 300 ) [large] => Array ( [width] => 1024 [height] => 1024 ) [course_archive_thumbnail] => Array ( [width] => 100 [height] => 100 ) [course_single_thumbnail] => Array ( [width] => 100 [height] => 100 ) [lesson_archive_thumbnail] => Array ( [width] => 100 [height] => 100 ) [lesson_single_thumbnail] => Array ( [width] => 100 [height] => 100 ) [shop_thumbnail] => Array ( [width] => 157 [height] => 157 ) [shop_catalog] => Array ( [width] => 400 [height] => 400 ) [shop_single] => Array ( [width] => 510 [height] => 9999 ) [et-pb-post-main-image] => Array ( [width] => 400 [height] => 250 ) [et-pb-post-main-image-fullwidth] => Array ( [width] => 1080 [height] => 675 ) [et-pb-portfolio-image] => Array ( [width] => 400 [height] => 284 ) [et-pb-portfolio-image-single] => Array ( [width] => 1080 [height] => 9999 ) )
    disabled resizes:
    thumbnail: optimization=enabled creation=enabled
    medium: optimization=enabled creation=enabled
    large: optimization=enabled creation=enabled
    course_archive_thumbnail: optimization=enabled creation=enabled
    course_single_thumbnail: optimization=enabled creation=enabled
    lesson_archive_thumbnail: optimization=enabled creation=enabled
    lesson_single_thumbnail: optimization=enabled creation=enabled
    shop_thumbnail: optimization=enabled creation=enabled
    shop_catalog: optimization=enabled creation=enabled
    shop_single: optimization=enabled creation=enabled
    et-pb-post-main-image: optimization=enabled creation=enabled
    et-pb-post-main-image-fullwidth: optimization=enabled creation=enabled
    et-pb-portfolio-image: optimization=enabled creation=enabled
    et-pb-portfolio-image-single: optimization=enabled creation=enabled
    skip images smaller than: 0 bytes
    skip PNG images larger than: 0 bytes
    exclude originals from lossy: off
    exclude originals from metadata removal: off
    use system binaries: no
    jpegtran disabled: no
    optipng disabled: no
    pngout disabled: no
    gifsicle disabled: no
    webp conversion: on
    alt webp rewriting: off
    jpg2png: on
    ewww_image_optimizer_jpg_background()
    ewww_image_optimizer_jpg_background()
    ewww_image_optimizer_jpg_quality()
    png2jpg: off
    gif2png: on
    webp .htaccess rules not detected
    max_execution_time: 600

    Thread Starter Nick

    (@pilotnick)

    I’m not familiar with how to do paste bin or code block. I have the code, can I just email it to you?

    Thread Starter Nick

    (@pilotnick)

    I have raised my max execution time by 600 and I still get the error.

    Thread Starter Nick

    (@pilotnick)

    I also get the following error message: failed to open stream: Permission denied in /home/content/p3pnexwpnas10_data03/50/2837850/html/wp-settings.php on line 30

    Thread Starter Nick

    (@pilotnick)

    When trying to manually optimize, I get a the following error message: “Temporary failure, seconds left to retry: 30.”

Viewing 15 replies - 16 through 30 (of 36 total)