Pdfcrowd Dev Team
Forum Replies Created
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Forum: Plugins
In reply to: [Save as PDF Plugin by PDFCrowd] “Saving…” label appearing at top of pdfHi Chris,
Thank you for trying out our plugin!
I did not find the button on the referred page. To resolve the problem, we need to replicate it – could you please post a link to a page containing the button? Or you can send the link to support@pdfcrowd.com.
Thank you!
Forum: Plugins
In reply to: [Save as PDF Plugin by PDFCrowd] Not sending PDF vai emailThank you. The problem is that the dialogs are below the main content of the page.
Try to add the following CSS rule to your stylesheet:
.save-as-pdf-pdfcrowd-modal { z-index: 999999; }Forum: Plugins
In reply to: [Save as PDF Plugin by PDFCrowd] Not sending PDF vai emailThere is some error in configuration of WP Mail plugin, if Send Email is not active in Email Test.
Please send the URL of your page for testing to support@pdfcrowd.com
Forum: Plugins
In reply to: [Save as PDF Plugin by PDFCrowd] Not sending PDF vai emailPlease check your WP Mail setup by its “Email Test” option.
Is “Prompt for an email address” selected in Save As PDF plugin settings Email Recipient?
Forum: Plugins
In reply to: [Save as PDF Plugin by PDFCrowd] How to revert for older versionHi,
The plugin versions are backward compatible and should produce identical results.
In our experience, the change in the layout you are seeing is most likely due to the WP upgrade to 5.8.3. If you would like us to help you troubleshoot the issue, feel free to send us a link to a web page that demonstrates the problem and we will take a look. You can also contact us via support@pdfcrowd.com.
If you want to try the previous plugin version anyway, let us know the version number and we will send you a download link.
Forum: Reviews
In reply to: [Save as PDF Plugin by PDFCrowd] DEMO overlay in the fileYou see a demo watermark and branding because you used the demo API license.
If you activate any Pdfcrowd API v2 license and use the correct API key and username in the plugin settings, the demo watermark will not be displayed.The trial API license may be activated by the following link:
— https://pdfcrowd.com/user/sign_up/?pid=api-trial2
The production API license may be activated by the following link:
— https://pdfcrowd.com/pricing/api/?api=v2Forum: Plugins
In reply to: [Save as PDF Plugin by PDFCrowd] button appears twiceHi Kitka,
The shortcode is fine, you just need to disable the default button. Go to the plugin settings and on the Appearance tab uncheck all checkboxes under the “Show Button on” option.
Regarding the paid version, you can buy a license for the plugin here:
— https://pdfcrowd.com/pricing/api/?api=v2The ‘Save to PDF link ($80)’ is a different product and is not related in any way to the plugin. It can also convert a web page to PDF but it is much less flexible than the plugin.
Please ask, if you have any further questions.
Forum: Plugins
In reply to: [Save as PDF Plugin by PDFCrowd] Pdfcrowd API Error 471Please check your php.ini file if there is the following line in it:
allow_url_fopen = 1Other things you may try:
– increase cURL timeout for your WP, see details:
— https://gist.github.com/sudar/4945588
– set “Conversion Mode” to “Url” on the plugin settings “Behavior” tab
– set “Conversion Mode” to “Content” on the plugin settings “Behavior” tabForum: Plugins
In reply to: [Save as PDF Plugin by PDFCrowd] Non-English file name support ?Hi,
The new version 2.1.0 contains fix for non-english file names.
Also you can specify the output filename in the plugin settings “Behavior” tab.Forum: Plugins
In reply to: [Save as PDF Plugin by PDFCrowd] Send PDF via email not workingThank you. Please update our plugin. The new version 2.1.0 fixes the issue.
Forum: Plugins
In reply to: [Save as PDF Plugin by PDFCrowd] Send PDF via email not workingHello,
Please could you write more details about the issue? E.g. URL of your failing page and the browser used.
Or contact our support with the details on support@pdfcrowd.comForum: Plugins
In reply to: [Save as PDF Plugin by PDFCrowd] Non-English file name support ?Hi,
Thank you for reporting the issue. We will try to fix this, for the meantime a quick workaround is to pass a hard-coded output_name option to shortcode or to create_save_as_pdf_pdfcrowd_button() PHP function:
Shortcode:
[save_as_pdf_pdfcrowd output_name="document.pdf"]PHP function:
echo create_save_as_pdf_pdfcrowd_button(array('output_name' => 'document.pdf'));Hi,
Please enter your username and the API key in the plugin settings on the “Pdfcrowd API License” tab.
You can find the API key in your Pdfcrowd account dashboard.
Forum: Reviews
In reply to: [Save as PDF Plugin by PDFCrowd] Fishing for Fool-UserThe plugin is not a demo version. It is fully functional version.
You see a demo watermark because you used the demo API license.
If you activate any Pdfcrowd API v2 license and use the correct API key and username in the plugin settings, the demo watermark will not be displayed.The trial API license may be activated by the following link:
— https://pdfcrowd.com/user/sign_up/?pid=api-trial2
The production API license may be activated by the following link:
— https://pdfcrowd.com/pricing/api/?api=v2There are 2 options how to remove any part of the page from the output PDF.
Option 1. Just add pdfcrowd-remove or pdfcrowd-hide CSS class to the element which should be removed.
example for removing the part of your header<div class="pdfcrowd-remove has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f23c1d0 col-menu" data-id="f23c1d0" data-element_type="column">see details
Option 2. Use “Custom Javascript” setting on “General Options” tab.
example value for removing the part of your headerjQuery('.elementor-element-f23c1d0').remove();