pbrodinski
Forum Replies Created
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Hello, we are impacted by the same problem…any solution to this? It kills our sales pretty bad as we run a lot of bundle that customers like, support is overloaded with tickets about this “Not enough units of [Product Name] are available in stock to fulfil this order.” This needs to be put on high priority urgency resolution, we are currently looking for plugin alternatives
I see, that makes sense, but then people who have these issues created profiles right before the check out, so it’s not like they had profiles before on the website and then I changed Stripe acount and now their ID don’t match. They have profiles, but on the Store website, which is complete different domain, site and etc.
Thank you for getting back to me. I’m just confused on which website should I remove those ID from profiles, as on the newly created there is a barely few prifiles created, same as on the new Stripe account. Old website and stripe account working all good with no such errors.
- This reply was modified 3 years, 4 months ago by pbrodinski.
Update: I basicly had 2 websites, Store and Online Academy running on one Stripe account, then I created another one and switched Academy to the new account, and it is started happening on on Academy check out. On which website (Store or Academy) should I delete stripe id under user profile?
- This reply was modified 3 years, 4 months ago by pbrodinski.