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Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter TSC

    (@noahruiz)

    @zhannak Can you elaborate on this request.

    In WordPress Plugins section it is shown as:
    Instagram Feed by 10Web
    Version 2.3.17 | By 10Web | View details
    It does not indicate an update is available.

    When we View Details it states we have a newer version:
    Newer Version (2.3.17) Installed.

    Are you saying

    Plugin Name: wd-instagram-feed
    Plugin version: 2.3.17

    Should be replaced with

    Plugin Name: wd-instagram-feed
    Plugin version: 1.3.24

    This version is older than the one we have installed. Please explain.

    Thanks.

    • This reply was modified 6 years, 1 month ago by TSC.
    • This reply was modified 6 years, 1 month ago by TSC.
    • This reply was modified 6 years, 1 month ago by TSC.
    Thread Starter TSC

    (@noahruiz)

    public_content scope may be an issue?

    Thread Starter TSC

    (@noahruiz)

    @jetonr In addition… a couple of sites are pulling 2016 or 2017 Instagram posts and not the current posts. Please advise. Thank you.

    Thread Starter TSC

    (@noahruiz)

    @jetonr Since we have updated the plugin 2 months ago we have tried every fix recommended by you and/or through the on going discussions.

    Current issues and what we have discovered…
    Plugin does not display videos. Maybe that’s intentional but at least it doesn’t break the image on our sites. In addition, if the Instagram image has multi images it displays a broken image on our sites.

    Please advise.

    Thank you.

    Thread Starter TSC

    (@noahruiz)

    @jetonr Any other work arounds?

    Thread Starter TSC

    (@noahruiz)

    @jetonr I have tried that and still broken image on all sites (gym locations).

    If you look at all our locations it’s random what images are broken and what isn’t. Some sites have 6 images for testing purposes and some of those display all 6 images or partial. Two sites have 12 images which is our preferred setting. One with only 2 images of 12 showing and another with 7 images of 12 showing.

    Current settings:
    Username: [GYM NAME]
    Number of images to show: 12
    Check for new images every: 1 hours
    Template: Thumbnails – Without Border
    Number of Columns: 6
    Image format: Thumbnail- 150×150
    Order by: Date – Descending
    Link to: Instagram Image

    TSC

    (@noahruiz)

    Hello @jetonr, It’s been over 2 weeks with no response to my original post. The issue has not been resolved as indicated on this thread. Should we just move on and find another plugin since there is no fix for this issue? We have tried all suggested fixes. Please advise. Thank you.

    @jetonr We updated to version 1.4.2. We did all the recommended settings as requested. Only 2 images show up on one site (Mission Cliffs) and the other 12 sites on this multi-site have all 12 images broken. You can click them and they go to the IG image but we need all images to show on all sites. Please advise. Thank you. Go to profile for website and review issue as needed. Thank you.

    @jetonr We updated to version 1.4.2. We did all the recommended settings as requested. Only 2 images show up on one site (Mission Cliffs) and the other 12 sites on this multi-site have all 12 images broken. You can click them and they go to the IG image but we need all images to show on all sites. Please advise. Thank you. Go to profile for website and review issue as needed. Thank you.

    • This reply was modified 8 years, 1 month ago by TSC.
    • This reply was modified 8 years, 1 month ago by TSC.
Viewing 8 replies - 1 through 8 (of 8 total)