nicolas0d

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  • Forum: Fixing WordPress
    In reply to: iPhone users encounter “A problem repeatedly occurred” on homepage only
    Thread Starter nicolas0d

    (@nicolas0d)

    8 months ago

    Hi everyone,

    I’ve found the main issue! With the help of a Mac and an iPhone, we were able to track down the root cause:
    For some reason, the YouTube iframes were being blocked by a CORS policy on iOS. As a temporary fix, I’ve removed the embedded videos from the page.

    I’ll now look into how to reintroduce them without angering the mighty iOS gods 😅

    Thank you all for your suggestions and your time, I’m marking this as resolved

    Forum: Fixing WordPress
    In reply to: iPhone users encounter “A problem repeatedly occurred” on homepage only
    Thread Starter nicolas0d

    (@nicolas0d)

    8 months, 1 week ago

    Thanks for the suggestion!
    I’ve created a test site here: https://test.xeilos.fr/ it has the exact same properties, plugins, and database.

    I’ve been digging into this for a few hours now: deactivating plugins, updating the most critical ones, updating PHP and WordPress… but nothing really changed (or at least, nothing that solved the issue). I’m kind of lost at this point 😕

    Thanks a lot for helping me out, I’ll keep testing things on my end and trying to pinpoint when exactly the problem started.
    I also tried rolling back the affected page to how it was two months ago, but that didn’t make much of a difference either.

    I’ve cleared the cache both on the server and on the client side as well.

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