Why can’t we solve it here? I see I need to create an account to submit a ticket?
What is the easiest way to let you see what happens, without having the live website showing no headings? I suggest that I create a staging site, update your plugin and see what happens.
Regarding the hook: it would be nice to have a field in the settings to define the text. I guess I’ll be able to change it through the functions.php, however not everyone can do this.
Is there an option to change the button text as well?
I have checked it, and I think this update offers great additional options. I’ll check with my clients to ask what they prefer.
If understand it right: once a visitor clicks the mail button, a pop up appears and a process is started where CleanTalk checks somehow if the visitor is a human or a (spam) bot? And if it’s a (spam) bot, what happens next; does the email client not get opened? Something like that?
There’s one little thing that could be improved a little bit: right now, the pop up says (in Dutch) “Anti-Spam by CleanTalk. De magie is onderweg, wacht een paar seconden” with a button “Duidelijk”. Which is something like “Anti-Spam by CleanTalk. The magic is on it’s way, wait a few seconds with a button “Understood”. Nothing seems to happen, until the button get’s clicked. It would be nice if the texts could be set/translated. I’d prefer something like (in English): “Anti-Spam check by CleanTalk. We’re checking if you’re a bot…” with a button “Click to proceed”. Or something similar. And translatable to Dutch/custom text.
Anyway: thanks, this is an improvement.
Oh, last but not least: after the update, the encode option gets checked by default; I’m not sure whether it was checked before, or not.
I wouldn’t mind to review the plugin, but haven’t used it yet. Of course, once using it, and having a nice expericience, I’ll be more than willing to leave a review here 😉
I had the email address in the footer of the website. Now I changed it to a text ‘Get in touch’ which links to the contact page, where people can find a contact form. For now that’s okay.
Hello, just want to let know I got an upset customer yesterday as well. It’s very, very confusing to see a blurred image of the email address, and some message that it need to be decoded which requires javascript to be turned on.
Is this a new feature, that is automatically turned on? Have not seen it before…
What’s the best way to reassure the customer?
Guess I’m gonna turn this feature off – if that’s possible.
Wondering if I need to check all customers sites right now…
Right now I deactivated CleanTalk again, so there are no missing elements at the clients sites front ends, or other issues like a smaller mega menu.
I might replace the sites with backups from a few weeks ago, to find out which CleanTalk version did not cause these issues. Then I can update all plugins at these sites except the CleanTalk plugin.
Did a quick try for each these four seperately, and clearing the cache; nothing seemed to help. Need to stop for today. Would love to know what’s the best way to roll back to any of the previous versions of CleanTalk… Can you please let me know?
At the other site (www.hypnosolutions.nl) I don’t get the error message. However there I see a message about the spam firewall database which would be outdated? See: https://snipboard.io/hsCYNn.jpg
