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Viewing 15 replies - 16 through 30 (of 40 total)
  • Thread Starter NetzzJD

    (@netzzjd)

    Query Monitor does not show Rows/Results as our hosting disables symlinks. Although looking at the Query Monitor Caller list for the main search, it shows this:

    relevanssi_search
    relevanssi_do_query
    FacetWP_Relevanssi->run_query
    FacetWP_Relevanssi->is_main_query
    apply_filters(‘facetwp_is_main_query’)
    FacetWP_Request->is_main_query
    FacetWP_Request->update_query_vars

    do_action_ref_array(‘pre_get_posts’)
    WP_Query->get_posts
    WP_Query->query
    WP->query_posts
    WP->main

    We do use FacetWP for a subset of our content and it has a search box within its page using the Relevanssi Integration plugin. This seems to be the issue. When I disable FacetWP, the main website search does show the proper results on the frontend, showing these Callers instead:

    relevanssi_search
    relevanssi_do_query
    relevanssi_query
    apply_filters_ref_array(‘posts_pre_query’)
    WP_Query->get_posts
    WP_Query->query
    WP->query_posts
    WP->main

    Next question though, is how do I keep both the Relevanssi sitewide WordPress search and FacetWP custom post type searches both active without interfering with each other?

    Thread Starter NetzzJD

    (@netzzjd)

    By “backend/admin” I mean the Relevanssi admin search (Dashboard > Admin search).

    My Keyword Matching setting is on “Partial words”. And I have added/enabled the Inside-word/fuzzy matching via the Help panel code within my functions.php to see if that helped, but it doesn’t. It’s just odd that some words, singular and plural, appear fine, but others have zero results despite the admin search finding them all. The only notable difference is they seem to only be compound words that have the problem.

    Thread Starter NetzzJD

    (@netzzjd)

    Thank you. I will give that a shot.

    Thread Starter NetzzJD

    (@netzzjd)

    Thank you for your response. The IP being shown on the plugin settings page is not our web hosting server’s address though. We do have/use a static IP address for hosting. I assumed these IP numbers came from your plugin. How is the plugin reading and displaying that IP address setting? Could it be obscured and not accurate through a firewall or CDN on our server?

    Thread Starter NetzzJD

    (@netzzjd)

    Under a Property > Property Information > File Attachments > Add File, opens the WordPress Media Library to upload any file format. Does not look like your screen shot, just a single button.

    I suppose this image src icon is dynamic and looks at the extension of the uploaded file attachment to grab the related image in your plugin folder, but .mov is missing. You have 21 other file formats/extensions in this images/attachment folder. I would suggest adding an attach-mov.png file too as it is a common format and the Media Library or your plugin does not restrict uploading it as suggested. Or add a check to verify the png image exists before showing it on the frontend so it at least doesn’t show a broken image.

    I’ve created my own attach-mov.png file and manually uploaded it to this folder to fix for now. Thanks.

    I was having this exact same issue too. Fixed by using the author’s response here: https://wordpress.org/support/topic/facebook-feed-images-not-working/#post-13122553

    Thread Starter NetzzJD

    (@netzzjd)

    You mention fixing this for the next release, but this plugin has not been updated in 2 months since this statement. Any news on next release?

    Thread Starter NetzzJD

    (@netzzjd)

    Thank you. There are three errors in console when minified (and scripts excluded):
    ReferenceError: jQuery is not defined in /plugins/the-events-calendar/src/resources/js/views/breakpoints.js
    TypeError: tribe.events.views.breakpoints.breakpoints is undefined in /plugins/the-events-calendar/src/resources/js/views/viewport.js
    TypeError: containerState is undefined in /plugins/the-events-calendar/src/resources/js/views/view-selector.js

    I’ve tried adding /plugins/the-events-calendar/* and /plugins/events-calendar-pro/* to exclude, but still no luck.

    Thread Starter NetzzJD

    (@netzzjd)

    Thank you. I submitted a ticket and it was taken care of. Turns out the theme was adding a ton of extra padding to the left and right of the form fields. Adding some more responsive CSS fixed it up. Thanks.

    Thread Starter NetzzJD

    (@netzzjd)

    How do I get you this information privately?

    Thread Starter NetzzJD

    (@netzzjd)

    Yes, it should be a very simple MySQL database fix for the redirect and regain access. Check your wp_options table for the ‘siteurl’ and ‘home’ values, making sure they are your own domain/website.

    • This reply was modified 6 years, 11 months ago by NetzzJD.
    Thread Starter NetzzJD

    (@netzzjd)

    I’ve had no issue updating to the latest 5.9.1 version. However, it’s still unclear if the issue was fixed. The developer of this plugin does state they addressed this in their changelog notes for 5.9 and 5.9.1.

    The author/developer still has not clearly explained what happened, why they pulled their plugin without any explanation and are hiding and blocking all comments about their plugin and themes here and on Themforest support lines. @jdembowski anything that can be done here to hold them accountable? Very shady practice. Just be transparent and let everyone know what’s going on, don’t hide everything and pretend nothing happened.

    An actual response from the developer @nicdark would be great and clear everything up.

    Thread Starter NetzzJD

    (@netzzjd)

    Thanks for the heads up. I was told to update to 5.9 as well, but am not clear if that version is actually fixed or not. So far the support here and on Themeforest has been dismissive. I have yet to communicate to an actual developer, just the low-level, non-tech support staff who have no clue. The comments you reference on TF are now not even publicly viewable (“This comment is currently being reviewed.”).

    They are definitely trying to hide and cover up the fact that their plugin and theme was hackable or had/has problems. Unfortunate to see.

    I just want an explanation from the author here.

    Thread Starter NetzzJD

    (@netzzjd)

    Following up here. I did manually remove the plugin folder via FTP. Then downloaded the latest zip of the plugin from here and reinstalled. Everything seems to be working correctly now. Thank you!

    Thread Starter NetzzJD

    (@netzzjd)

    Just straight from the Plugins page, click on Update, like normal. It did update, shows version 4.1.1 and the downloaded files also reflect 4.1.1, new files. Also went through the database upgrade process right after plugin update, then showed this error on live site. I’ve cleared caches, checked security plugins, etc. Just disabled for now until addressed. Is there a way to revert back to 3. version?

Viewing 15 replies - 16 through 30 (of 40 total)