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I suffered the identical spam conduct using a robot to click submit sending hundreds of those identical sequential 13 characters as the USER NAME while other fields worked fine. If you “deny from” in the htaccess file you will begin receiving a different sequential USER name begins with 59e… and or 60F…

I added a recaptcha code plugin (Free) and plugged in the Recaptcha code from Google (Free) and never received another spam email since.

edanzer,

I bought my first computer in 1982, online since 1985, developing websites since 1998, specializing in organic optimization since 2006.

I developed an architectural site for a client using Word Press, Avada Theme, and NexGen Gallery Free Version.

As dumb as it sounds, I actually offered to upgrade and pay for the pro version but I wanted to wait until the client approved once the website went live. The bulk edit feature from NexGen was the reason I ventured away from the Avada Theme Gallery for this project.

I spent weeks working on improving image quality, one by one, correcting colors, fixing tears, blotches, correcting edges, improving all 1250 images each needing some type of correction, cropping, editing, resizing, and such improvements. Many are so old they are beyond repair. I renamed each image so that each image is sequential and the name includes the specific gallery for easy of use.

I assigned 1250 images among a 150 or so galleries, because each set of images is the architectural project showing course of completion images of various elevations outside and various rooms inside. The average project has a dozen or so images per gallery.

I am very carefully assigning the proper sequential order of image display in each gallery as I go along. Upon completion of the gallery build task I contact the client and begin the tweaking phase and the client points out that the images are not sorting correctly, because in many of the galleries the image-name-014.jpg is displaying first even though it is the last image in the sequential order.

I attempt to sort the images but no selection works, because the images are locked in place no matter what choice I save next. 1250 images locked in the wrong sequential order. Clever!

I reach out for support and after several days I learn the blame is AVADA theme, or so they said. Ironically, I am receiving hundreds of ticket threads each day and many of the angry developers are dealing with the identical SORT ORDER defect they suffer and also plaguing my project. The images are locked and not responding to any of the sort options. Those other developers are not using AVADA theme.

The support team is breaking up the threads so that each developer has to be isolated to their own ticket and by doing so there is very little sharing going on, but I am somehow receiving ticket responses all day and there are a bunch of very angry developers fed up with the support, or lack thereof. Some are very vocal and pissed because they feel they are not getting quality support.

I responded to several SORT ORDER TICKETS and was scolded by the support team for failing to start my own private ticket thread. Isolating the similar ticket complaints makes no sense, especially if AVADA is to blame, but then again many of the identical locked SORT ORDER defects I’ve read have nothing to do with AVADA THEME.

I doubt AVADA has anything to do with the SORT ORDER I am experiencing. I’ve built thousands of image galleries and hundreds of websites and I own two dozen AVADA THEMES and have never experienced a SORT ORDER DEFECT ever before – ever!

I do not dare update due to the increasing number of angry tickets after they update things get worse.

Needless to say I have no intention of funding the PRO VERSION until the support team actually spends a moment to actually attempt to figure out what is broken.

Food for thought.

Bingo Bongo,

I am using Avada Theme and have experienced issues with sorting images. No matter what sort option I select the images are locked in place and will not reshuffle whatsoever. Have you read a solution to that sequential order sort defect?

Jim

Apparently my email is tagged to this post. I just received an inbound email involving SORT ORDER.

I posted my Sort Order concerns several times a month or so and I got no solution.

I continue to suffer that Sort Order dysfunction for more than one month and its because the sequential order of the images is not functioning and no matter what sequential order choice I prefer the gallery images never change order, so I got screwed out of 3 weeks work, because all 1200 images assigned in more than 100 galleries are stuck and won’t sort — clever!

There is no client sneaking around making changes in my project, and I have the only access and I have developed “thousands” of image galleries (literally stated) occurring over the past 17 years because I’ve been developing websites since 1998.

NexGen blamed Avada Theme. I own 22 Avada Theme Licenses and I have built dozens and dozens and dozens of image galleries using Avada Theme but I never encountered a sort order event using Avada Theme.