mopixdave
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor ErrorAll I know is that 8.0.0 caused the Stripe payments to be denied, I have no idea why others aren’t experiencing the same issues but for us there is a problem
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor Errorupdate. I rolled back to previous version and payments began working again. Seems like there’s an issue with 8. please confirm
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor Errorhi
thanks for getting back to me
Ticket #7825798
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor ErrorHi. I reinstalled the plugin – now I’m getting a different error. Here is the message
‘There was an error processing the payment: No such customer: ‘cus_PgKicjmmvveyoq’@ . Here is the error log
====Start Log==== Error: stdClass Object ( [error] => stdClass Object ( [code] => resource_missing [doc_url] => https://stripe.com/docs/error-codes/resource-missing [message] => No such customer: 'cus_PgKicjmmvveyoq' [param] => customer [request_log_url] => https://dashboard.stripe.com/logs/req_ASDbb48dUUpV85?t=1709651464 [type] => invalid_request_error
What does this mean please?
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor ErrorI reported this to Woo Support yesterday, chased this morning but I’ve had no update and still can’t take payments. Is there anything you can do to help me?
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor ErrorThanks Pepe. I opened a ticket as requested. Hope someone can help!
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor ErrorI checked with Stripe support – they say: Upon checking, you cannot leave the payment or statement descriptor blank. It needs some details and it can’t be removed.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor ErrorHi Pepe
Thanks for getting back to me. I tried to remove the Statement Descriptor but an error message appears and Stripe won’t allow me to save the page – I sent you a screenshot. Do you know how I can get this done?
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor ErrorHi Shameem
Do you know how I can remove the Descriptor please?
Dave
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor ErrorHi there
Stripe won’t let me remove the Descriptor name
https://drive.google.com/file/d/1wFc7TPxGC4WBt4jdKeDa1Sv3aZ0PzTUD/view?usp=sharing
Regards
Dave
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor ErrorHi there
Do you have an update please? The website is the business’s only source of income so we’re desperate to find a fix for the Stripe plugin issue.
Regards
Dave
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe Descriptor ErrorHi
Thanks for getting back to me.
Hi Shameem
Thanks for getting back to me
Here are the Stripe plugin settings
https://drive.google.com/file/d/1yrmiphtRIUrgXvT6QYnreqsHLwaEDZHS/view?usp=sharing
Here are the settings in Stripe
https://drive.google.com/file/d/1gWYRc3JRR35jwBNinWFKx0iHUze0I5XF/view?usp=sharing
I have the latest version of the Stripe plugin installed (8.0.0)
Let me know if you need anything else
Dave
I have the same issue – is there a fix please?
Forum: Your WordPress
In reply to: Comments welcome on my 1st siteForum: Fixing WordPress
In reply to: Migrate PHP website content to WordPress websiteThat’s a great article. Thanks for posting the link