mark l chaves's Replies - page 24

Forum Replies Created

Viewing 15 replies - 346 through 360 (of 860 total)

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Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] It locks home page too?

Plugin Support mark l chaves
(@mlchaves)

4 years, 6 months ago

Hey @qnkov,

We’re going to close this thread since we haven’t heard back from you.

Feel free to post a new issue or contact us directly if you need help with anything else.

https://code-atlantic.com/contact-us/

Cheers 🙂

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Disabling and re-enabling plugin makes settings invisible

Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago

Hey @maxblankt,

You’re very welcome. We’re glad that you figured it out!

We appreciate you sharing your troubleshooting steps with everyone too.

Have a great weekend 🙂

Forum: Plugins
In reply to: [User Menus - Nav Menu Visibility] Custom URL redirection not working

Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago

Hey @ashmij164,

Thanks for posting. Are you still having that issue?

We see that your Login link goes to this page.

https://restaurant.ashmijhatakia.space/RestaurantAshmi/my-account/

And, your login-sign-up page brings up a Page not found error.

Would you be able to create a staging copy of your site so we can try to reproduce the issue you’re seeing?

Please reply to us using our contact form if you still need help.

https://code-atlantic.com/contact-us/

Thanks!

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Custom Redirect URL and back

Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago

Hey @ernestph,

Thanks for your question.

Content Control uses WordPress’s standard login functions.

So, you should be able to override WordPress’s login URL. That’s done outside of the plugin.

Here’s an example of the code you’d need to do that.

https://gist.github.com/marklchaves/86f23654c0f4eb7de2223c85e1da31ec

Feel free to use the code as a template and tweak it to meet your needs.

Let us know if you need anything else.

Have a great day 🙂

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] It locks home page too?
Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago
Hey @qnkov,

Thanks for reaching out. We’re sorry you’re seeing that homepage locking issue.

Your screen capture isn’t displaying for us for some reason.

Can you submit a help request using our contact form?

https://code-atlantic.com/contact-us/

That way we can take a closer look in a more private channel.

Cheers!
- This reply was modified 4 years, 7 months ago by mark l chaves. Reason: Typo
Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Disabling and re-enabling plugin makes settings invisible

Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago

Hey @maxblankt,

Hmmm, that’s definitely not normal. It might be time for a force delete and fresh re-install.

If the standard way to delete a plugin from WordPress (via wp-admin > Plugins) isn’t working for you, you may need to use cPanel File Manager or SFTP (e.g., FileZilla).

When using File Manager or SFTP, you’ll need to go to the wp-content/plugins folder first. Then delete the content-control folder.

If those 2 ways aren’t available, can you ask your hosting provider to help you delete the plugin?

Let us know how that goes.

Thanks so much!

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Anyone can see media items

Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago

Hey @mikey56 ,

We’re going to close this thread since we haven’t heard back from you.

Feel free to post a new issue or contact us directly if you need help with anything else.

https://code-atlantic.com/contact-us/

Cheers 🙂

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Widget “Who Can See” not working!

Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago

Hey @feznizzle,

Thanks so much for your follow-up.

We’re looking more closely at this issue. I apologize for my earlier confusion (thinking of another use case).

We’ll keep you posted!

Cheers!

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Widget “Who Can See” not working!
Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago
Hey @feznizzle,

Thanks for your feedback and a great description of what’s going on.

So, Content Control is great for restricting access to “content” (as you’ve noticed).

To actually hide stuff like that admin menu, you can use a WordPress hook.

Here’s a link to an example you can try and tweak as needed.

https://gist.github.com/marklchaves/cde16a008eb490d3c0b7b99646c1e6b3

BTW, there were plugins for hiding widgets based on roles, but I don’t think they’re maintained anymore.

Let us know how that goes 🙂
- This reply was modified 4 years, 7 months ago by mark l chaves. Reason: Clarification
Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Content control plugin causes problem with Persistent login plugin

Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago

hey @m4815,

Thanks for reaching out. We’re sorry you’re seeing that issue the Persistent Login plugin.

We’re trying to reproduce what you’re seeing. We’re running the free Persistent Login plugin on a Twenty Twenty-One site with no Content Control plugin.

The wordpress_logged_in_* cookie always shows Session for the expires using Chrome (no incognito mode).

How does Persistent Login work exactly? Is it supposed to extend the expires date for wordpress_logged_in_* ? Or, does it use it’s own cookie?

BTW, Content Control should be doing anything with the wordpress_logged_in_* cookie since it uses the default WordPress login features.

If you search the codebase, you shouldn’t find any instances of wordpress_logged_in_* or the word “cookie”.

https://github.com/jungleplugins/content-control/

Can you do a screen recording of what you’re doing to reproduce the issue?

Feel free to open a ticket with us so we can follow up in a more private channel.

https://code-atlantic.com/contact-us/

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Looping redirection even after login
Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago
Hey @futandrew,

Thanks for reaching out. We’re sorry you’re seeing that looping redirection issue.

Would you mind sharing with us your website’s link and the steps you take to make that looping happen?

If you’d like, you can get that info to us via our contact form for a more private channel.

https://code-atlantic.com/contact-us/

Cheers!
- This reply was modified 4 years, 7 months ago by mark l chaves. Reason: Grammar
Forum: Plugins
In reply to: [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Double frame issue
Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago
Hey @marvinmarvin,

Thanks for reaching out.

Can you see if this thread helps fix that for you?

https://wordpress.org/support/topic/popup-maker-green-border-error/

Let us know if it doesn’t for any reason.

Cheers!
- This reply was modified 4 years, 7 months ago by mark l chaves. Reason: Correction
Forum: Plugins
In reply to: [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Contact Form 7 in Popup doesn’t send

Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago

Hello @mauricekpw,

Thanks for clarifying.

If the CF7 form isn’t submitting, there might be an issue with your CF7 settings. Have you confirmed your form is working outside of the popup (i.e., create a test page just for that 1 form)?

Are you seeing an error message such as one of these?

https://contactform7.com/faq/#After_submitting_the_form_I_get_an_error_message

If you’ve:

1) Ruled out any issues with CF7

2) The popup still isn’t working

3) And, you’d like us to check your Popup Maker settings

Please submit a ticket so we can get more details from you 🙂

https://wppopupmaker.com/support/#submit-a-support-ticket

Forum: Plugins
In reply to: [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More] Roles is not working

Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago

Hello @thomas3799,

We’re going to mark this thread as resolved since we haven’t heard back from you.

Please feel free to start a new thread or submit a help request 🙂

https://wppopupmaker.com/support/

Have a great day!

Forum: Plugins
In reply to: [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] pum-close popmake-close not working as expected

Plugin Support mark l chaves
(@mlchaves)

4 years, 7 months ago

Hey @loumj84,

Great. Thanks for the follow-up.

The page the popup is applied to freezes, that is, the popup is not visible and it is not possible to scroll.

That’s probably from a CSS conflict.

Please see our “Your Popup Is Not Displaying on Your Homepage (or Another Page)” guide.

https://docs.wppopupmaker.com/article/544-your-popup-is-not-displaying-on-your-homepage#targeting

The debug parameter should be ?pum_debug=true.

Also, to remove the accessibility border that displays on your popup, please apply this CSS.

https://gist.github.com/marklchaves/12ffe01c4aadf938caa23b4f0ca33681

We’ll add that CSS as a permanent fix in the next release. Sorry for the inconvenience.

Or if it’s easier, you can temporarily disable the accessiblity features for each popup under Popup Settings > Advanced.

https://jmp.sh/JSGw6G1

Let us know if you need anything else.

Have a great day 🙂

Viewing 15 replies - 346 through 360 (of 860 total)

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