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Viewing 11 replies - 16 through 26 (of 26 total)
  • Thread Starter mikesomersetinteractivecom

    (@mikesomersetinteractivecom)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.lolide.com
    Site address (URL): https://www.lolide.com
    WC Version: 5.7.1
    REST API Version: ✔ 5.7.1
    WC Blocks Version: ✔ 5.7.2
    Action Scheduler Version: ✔ 3.2.1
    WC Admin Version: ✔ 2.6.5
    Log Directory Writable: ✔
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.14
    PHP Post Max Size: 505 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.29-log
    Max Upload Size: 500 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Post Type Counts ###
    
    acf-field: 2
    acf-field-group: 2
    attachment: 974
    custom_css: 1
    customize_changeset: 20
    e-landing-page: 1
    elementor_library: 20
    global_product_addon: 2
    nav_menu_item: 98
    page: 17
    post: 5
    product: 160
    product_variation: 1740
    revision: 182
    shop_coupon: 8
    shop_order: 65
    wc_afrsm_zone: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (23) ###
    
    ManageWP - Worker: by GoDaddy – 4.9.10
    Advanced Custom Fields: by Delicious Brains – 5.10.2
    Astra Pro: by Brainstorm Force – 3.6.1
    DreamHost Panel Login: by DreamHost
    danielbachhuber – 1.0.0
    
    Elementor Pro: by Elementor.com – 3.4.1
    Elementor: by Elementor.com – 3.4.4
    FileBird Lite: by Ninja Team – 4.9.3
    Flexible Shipping: by WP Desk – 4.8.5
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.1.0
    Jetpack: by Automattic – 10.2
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 2.1.1
    WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels: by WebToffee – 2.8.4
    Ultimate Addons for Elementor: by Brainstorm Force – 1.35.0
    Proxy Cache Purge: by Mika Epstein – 5.0.3
    WooCommerce Stripe Gateway: by WooCommerce – 5.6.2
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.3
    WooCommerce Product Add-ons: by WooCommerce – 4.2.0
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.18
    WooCommerce: by Automattic – 5.7.1 (update to version 5.8.0 is available)
    Wordfence Security: by Wordfence – 7.5.5
    Yoast SEO: by Team Yoast – 17.3
    WP STAGING: by WP-STAGING – 2.8.8
    
    ### Inactive Plugins (0) ###
    
    ### Must Use Plugins (2) ###
    
    ManageWP - Worker Loader: by GoDaddy –
    WP STAGING Optimizer: by René Hermenau – 1.5.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #1528 - /shop/
    Cart: #1529 - /cart/
    Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: ❌ Page visibility should be public
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: LOLiDE Child
    Version: 1.0.0
    Author URL: https://www.somersetinteractive.com
    Child Theme: ✔
    Parent Theme Name: Astra
    Parent Theme Version: 3.7.3
    Parent Theme Author URL: https://wpastra.com/about/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: astra-child/woocommerce/emails/customer-completed-order.php
    astra-child/woocommerce/emails/customer-processing-order.php
    astra-child/woocommerce/emails/customer-refunded-order.php
    astra-child/woocommerce/loop/no-products-found.php
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2021-10-05 11:24:51 -0700
    Newest: 2021-10-05 11:24:51 -0700
    
    Complete: 202
    Oldest: 2021-09-20 21:11:55 -0700
    Newest: 2021-10-14 13:06:44 -0700
    
    Failed: 12
    Oldest: 2021-05-27 09:05:19 -0700
    Newest: 2021-07-12 13:01:00 -0700
    
    Pending: 2
    Oldest: 2021-10-14 19:07:28 -0700
    Newest: 2021-10-17 10:38:04 -0700
    
    ### Status report information ###
    
    Generated at: 2021-10-14 14:04:52 -07:00
    
    Thread Starter mikesomersetinteractivecom

    (@mikesomersetinteractivecom)

    Correct, taxes work fine for a while, then just stop calculating taxes during checkout. If I manually try to do the Refresh I get an error saying that “service data cannot refresh”. Data logs show the error that I posted in initial post above, over and over as it tries to refresh. Jetpack shows that it is connected at this time with no issues other than this error.

    Reconnecting Jetpack afterwards allows me to then manually refresh the Service Data.

    I’ll post the System Status in a separate reply.

    Thanks

    Thread Starter mikesomersetinteractivecom

    (@mikesomersetinteractivecom)

    I’ve done the uninstall/reinstall with no success now. I still had the connection go down. When this happens, Jetpack is still connected, but the Service Data for the Woocommerce Shipping and Tax plugin will not refresh. Does the error log tell you anything?
    10-12-2021 @ 08:37:22 – Error retrieving the tax rates. Received (401): {“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}} (WCS Tax)

    I unfortunately cannot deactivate all plugins nor change the theme to default on this site. It’s a live eCommerce site so I’m unable to test that way. the staging site also has the limitation of not being connected to Jetpack for testing. This issue has happened twice in the past week now, so if I was to get a screenshot of something what would that be?

    Thanks

    Thread Starter mikesomersetinteractivecom

    (@mikesomersetinteractivecom)

    I appreciate the help from everyone, but these will not work. Specifically, my code works, but I want each item total when pulling in and not the total amount of the purchase. This code is what I am looking to modify, but it needs to stay intact in order to work with the packing slip plugin I am using.

    if($columns_key==’new_col_2′)
    {
    $order_total = is_callable(array($order, get_total’)) ? $order->get_total() : $order->order_total;
    $order_total=$order->get_total();
    if(!empty($order_total))
    {
    $column_data=$order_total;
    }
    else
    {
    $column_data=’-‘;
    }

    }
    return $column_data;
    }
    }

    Thread Starter mikesomersetinteractivecom

    (@mikesomersetinteractivecom)

    I appreciate the response, but it doesn’t work for me in this instance. The code I posted does work to pull in the total and shipping method into their own column on the packing list I use, but I’m unable to find the correct way to pull in “item amount” instead of total amount.

    What I mean specifically is, if someone orders multiple items and they show on the packing list, the column that shows Total Amount shows the same for each line item. IE: if the total order amount was $3,000 then that shows within the total column on each items line.

    I can’t find the proper way to get an item amount rather than a total amount/total order amount.

    Thread Starter mikesomersetinteractivecom

    (@mikesomersetinteractivecom)

    I submitted a request via the link. Thank you

    Thread Starter mikesomersetinteractivecom

    (@mikesomersetinteractivecom)

    I’m sorry, I also tried to pull in the price of the purchased item and could not get that to work as well.

    Thank you

    Thread Starter mikesomersetinteractivecom

    (@mikesomersetinteractivecom)

    Worked great. I appreciate the help!

    Thread Starter mikesomersetinteractivecom

    (@mikesomersetinteractivecom)

    Ok, I’ve enabled that and it’s now showing. Thank you

    Thread Starter mikesomersetinteractivecom

    (@mikesomersetinteractivecom)

    NM, I found this feature within the plugin and activated!

    Thread Starter mikesomersetinteractivecom

    (@mikesomersetinteractivecom)

    Works great. Thank you

Viewing 11 replies - 16 through 26 (of 26 total)