mbenatar

Using my personal account to attempt make a purchase. I can use a credit card successfully. But no one can make a PayPal purchase without getting that error message.

Yes I have an PayPal developers account with sandbox. I can use a credit card and check out no problem, and I can us the sandbox no problem. But when I try to make a real purchase through a completely different browser I get that error message.

Hello and thank you for the response. To start, here is my system status.

### WordPress Environment ###

WordPress address (URL): https://clinicalavianpathologyservices.com
Site address (URL): https://clinicalavianpathologyservices.com
WC Version: 3.6.3
Log Directory Writable: ✔
WP Version: 5.2.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.40 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 16 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.6.44-cll-lve
Max Upload Size: 16 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
Zapier Integration - Active Feeds: ✔ 2 active Zapier Feeds.
Zapier Integration - Cron Tasks: ✔ 0 pending Zapier cron tasks.
Zapier Feed #1 Name: ✔ New Order
Zapier Feed #1 Webhook URL: ✔ https://hooks.zapier.com/hooks/catch/12345/abcdef/
Zapier Feed #1 Trigger: ✔ New Order
Zapier Feed #1 Test Result: ✔ Successfully sent sample data to https://hooks.zapier.com/hooks/catch/12345/abcdef/.
Zapier Feed #2 Name: ✔ Webinar
Zapier Feed #2 Webhook URL: ✔ https://hooks.zapier.com/hooks/catch/1990685/vdq6z3/
Zapier Feed #2 Trigger: ✔ New Order
Zapier Feed #2 Test Result: ✔ Successfully sent sample data to https://hooks.zapier.com/hooks/catch/1990685/vdq6z3/.

### Database ###

WC Database Version: 3.6.3
WC Database Prefix: wpfg_
MaxMind GeoIP Database: ❌ The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from https://dev.maxmind.com/geoip/geoip2/geolite2/ to the path: . Scroll down to "Downloads" and download the "MaxMind DB binary
gzipped" file next to "GeoLite2 Country". Please remember to uncompress GeoLite2-Country_xxxxxxxx.tar.gz and upload the GeoLite2-Country.mmdb file only.

Total Database Size: 7.78MB
Database Data Size: 6.87MB
Database Index Size: 0.91MB
wpfg_woocommerce_sessions: Data: 0.13MB + Index: 0.01MB
wpfg_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB
wpfg_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
wpfg_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wpfg_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
wpfg_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.01MB
wpfg_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
wpfg_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wpfg_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wpfg_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wpfg_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wpfg_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wpfg_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
wpfg_woocommerce_log: Data: 0.00MB + Index: 0.00MB
wpfg_commentmeta: Data: 0.02MB + Index: 0.03MB
wpfg_comments: Data: 0.13MB + Index: 0.09MB
wpfg_eg_grids: Data: 0.00MB + Index: 0.00MB
wpfg_eg_item_elements: Data: 0.00MB + Index: 0.00MB
wpfg_eg_item_skins: Data: 0.12MB + Index: 0.01MB
wpfg_eg_navigation_skins: Data: 0.03MB + Index: 0.01MB
wpfg_links: Data: 0.02MB + Index: 0.02MB
wpfg_options: Data: 3.02MB + Index: 0.13MB
wpfg_postmeta: Data: 0.48MB + Index: 0.16MB
wpfg_posts: Data: 2.50MB + Index: 0.22MB
wpfg_revslider_css: Data: 0.09MB + Index: 0.00MB
wpfg_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
wpfg_revslider_navigations: Data: 0.00MB + Index: 0.00MB
wpfg_revslider_sliders: Data: 0.01MB + Index: 0.00MB
wpfg_revslider_slides: Data: 0.20MB + Index: 0.00MB
wpfg_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
wpfg_termmeta: Data: 0.02MB + Index: 0.03MB
wpfg_terms: Data: 0.02MB + Index: 0.03MB
wpfg_term_relationships: Data: 0.02MB + Index: 0.02MB
wpfg_term_taxonomy: Data: 0.02MB + Index: 0.03MB
wpfg_usermeta: Data: 0.02MB + Index: 0.03MB
wpfg_users: Data: 0.02MB + Index: 0.05MB
wpfg_vslider: Data: 0.00MB + Index: 0.01MB
wpfg_wc_download_log: Data: 0.00MB + Index: 0.00MB
wpfg_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB
wpfg_wc_webhooks: Data: 0.00MB + Index: 0.00MB
wpfg_yoast_seo_links: Data: 0.00MB + Index: 0.00MB
wpfg_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB

### Post Type Counts ###

attachment: 74
ctct_forms: 2
nav_menu_item: 5
page: 16
post: 4
product: 5
responsive_accordion: 1
revision: 490
ris_gallery: 1
scheduled-action: 211
shop_coupon: 1
shop_order: 1
soliloquy: 2
wc_zapier_feed: 2
wpsm_accordion_pro: 4

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (14) ###

Accordion Pro: by wpshopmart – 5.3
Akismet Anti-Spam: by Automattic – 4.1.2
Constant Contact Forms for WordPress: by Constant Contact – 1.5.3
Essential Grid: by ThemePunch – 2.3.2
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 5.3.8
Google XML Sitemaps: by Arne Brachhold – 4.1.0
WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.2
My Custom Functions: by Space X-Chimp – 4.38
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.1.5

Slider Revolution: by ThemePunch – 5.4.8.3
PayPal PLUS for WooCommerce: by Inpsyde GmbH – 2.0.3
WooCommerce Zapier Integration: by OM4 – 1.9.4
WooCommerce: by Automattic – 3.6.3 – 3.6.4 is available
Yoast SEO: by Team Yoast – 11.2.1 – Not tested with the active version of WooCommerce

### Inactive Plugins (0) ###

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: ❌ Page visibility should be public
Cart: ❌ Page visibility should be public
Checkout: ❌ Page visibility should be public
My account: ❌ Page visibility should be public
Terms and conditions: ❌ Page not set

### Theme ###

Name: Highend Child
Version: 1.0.1
Author URL: http://www.hb-themes.com
Child Theme: ✔
Parent Theme Name: Highend
Parent Theme Version: 3.5.1.3
Parent Theme Author URL: https://hb-themes.com
WooCommerce Support: ✔

### Templates ###

Overrides: HighendWP/woocommerce/cart/cart-empty.php
HighendWP/woocommerce/cart/cart-totals.php
HighendWP/woocommerce/cart/cart.php
HighendWP/woocommerce/cart/shipping-calculator.php
HighendWP/woocommerce/checkout/form-billing.php
HighendWP/woocommerce/checkout/form-checkout.php
HighendWP/woocommerce/checkout/form-shipping.php
HighendWP/woocommerce/checkout/thankyou.php
HighendWP/woocommerce/content-product.php
HighendWP/woocommerce/content-product_cat.php
HighendWP/woocommerce/global/quantity-input.php
HighendWP/woocommerce/loop/add-to-cart.php
HighendWP/woocommerce/loop/loop-end.php
HighendWP/woocommerce/loop/loop-start.php
HighendWP/woocommerce/loop/orderby.php
HighendWP/woocommerce/loop/rating.php
HighendWP/woocommerce/myaccount/my-address.php
HighendWP/woocommerce/single-product/meta.php
HighendWP/woocommerce/single-product/related.php
HighendWP/woocommerce/single-product/sale-flash.php
HighendWP/woocommerce/single-product/short-description.php
HighendWP/woocommerce/single-product/tabs/additional-information.php
HighendWP/woocommerce/single-product/tabs/description.php
HighendWP/woocommerce/single-product/tabs/tabs.php
HighendWP/woocommerce/single-product/title.php
HighendWP/woocommerce/single-product/up-sells.php
HighendWP/woocommerce/single-product-reviews.php

### Action Scheduler ###

Complete: 211
Oldest: 2019-05-11 11:13:09 -0700
Newest: 2019-05-26 08:47:51 -0700

Pending: 0
Oldest: –
Newest: –

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Hey Stef,
Well I finally got the scrip installed through My Custom Functions by renaming the START to STOP in my ftp file manager through cPanel.But I can’t seem to make any successful purchases. I don’t know if I have my Paypal sandbox setup properly and I haven’t been able to ge anyt support responses in the forums.

Hi Stef,
No worries. I appreciate all you have done.

mbenatar

Requirements
WooCommerce plugin (free)
WooCommerce Zapier Integration add-on ($59)
Zoom account ($15/mo)
Paid Zapier account (needed to create multi-step zaps)

I have all of these account with the plugin WooCommerce plugin Zapier Integration add-on.

What am I missing. I have follow the procedure and still get the same error message.

I don’t think that I am understanding you.

Yes. I downloaded the plugin and pasted the script.

What plugin folder? and what am I renaming the plugin folder to?

what do you mean by, “Only the BD name?”

Can we talk privately?