Mike Auteri

Hmmmm, I don’t think screenshots will work in this case. Are you running the most up-to-date version of the plugin (0.5.2)? How many images are in the gallery? Do me a favor, if it’s a small gallery, try making the window very very small so you can scroll. Let me know if scrolling kicks the Lazy Load into action to load the images. If it does, I may need to update the shortcode to have the ability to disable lazy load for these situations. Also, have you tried other galleries or just the one? Lastly, are you checking the box to import photos into WordPress or are you using the images hosted on Facebook?

Hi DeGuy,

Couple things to try. First, try clicking sync on the album that is causing the issue in the Admin under Settings -> FB Photo Sync -> Albums. If you are loading the images from Facebook, sometimes those URLs change and the album needs to be re-synced.

If that doesn’t resolve it, look at the page you are pasting the shortcode to. If you have any JavaScript errors on the page, it could be causing the photos to not show. The reason for this is that FB Photo Sync uses Lazy Load. Essentially, Lazy Load has JavaScript load the images as you scroll to keep the page snappy and fast. If you have JavaScript errors on your page, it could be preventing lazy load from loading your images. If you aren’t sure what to do, feel free to post your page with the broken shortcode and I can take a look.

Take care,
Mike

Glad you found the culprit! Since I’m using Facebook’s JavaScript SDK, only the App ID is required (since JS is visible to the user, you don’t want your secret revealed in code). And since it’s just reading data from the API, the secret is not required. If/when I ever add autosyncing, I’ll probably need to also start utilizing the PHP SDK for that. Are you using WP Engine for hosting (sounds like you might be)? I have a friend that works there, might talk to him about what in that stack is causing issues with frontend code. Since I’m using admin-ajax.php for requests, those SHOULDN’T be cached.

I’ll take a look at the warning you’re see and get that fix in with the next batch of updates.

Thanks!
Mike

Make sure you login to Facebook under “Import Your Personal Facebook Albums”. (I will move that more prominently at the top of the import page when I redo the UI in the next version).

If that still doesn’t work, double check that your Facebook App’s name and icon is above “Remove App”. If it’s not visible, you entered the App ID in incorrectly.

sflwa, that looks correct. That is the URL of the site you have the plugin enabled on? (silly question, I know, but have to check.)

When you import the album, you have the option to pull in the images to WordPress or use the images from Facebook.

You do not need the App Secret since the plugin just reads from Facebook and uses the JavaScript SDK.

Hi, 0.5.1 release now imports image 1 at a time rather than 25 at a time. This will hopefully prevent any timing out you’ve been experiencing. Let me know if things have improved for you. Thanks!

Better instructions have been provided in the 0.5.1 release. Thanks!

Yes, will do that soon. The 0.5 release was done in a hurry because the plugin was going to break with Facebook deprecating the API I was using. I will be updating the instructions and make it more comprehensive and easy to follow.