Marta Fernandez
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Configuring a WordPress Payment blockHi @ludwigkeck
The error “Invalid subscription configured for this block” usually appears when the Payment block is linked to a subscription or Stripe configuration that is no longer valid or properly connected.
Here are a few things you can check:
- Make sure your Stripe account is still correctly connected via Jetpack (Jetpack > Settings > Payments).
- Try removing the Payment block and adding it again from scratch on the new page.
- If you duplicated the block from another page, it may carry an invalid subscription ID, in that case, you need to reconfigure the payment inside the block settings.
- Open the block settings and verify that the product/payment option is properly selected or recreated.
If the issue persists, disconnecting and reconnecting Stripe in Jetpack can also help reset the configuration.
Forum: Fixing WordPress
In reply to: media library has an issueHello @jedestudio
This is not related to WooCommerce.Given that:
- media library is empty in modals
- uploads fail
- plugin/theme search doesn’t work
This strongly points to broken AJAX requests in wp-admin (not a hosting issue).
Could you please check your browser console?
- Open the media library (where it’s empty)
- Right click → Inspect → go to Console and Network tabs
- Look for:
- red JS errors in Console
- failed requests (especially
admin-ajax.phpor/wp-json/) in Network
This will immediately show what’s being blocked or broken.
Most commonly this is caused by:
- a plugin conflict
- or a security plugin blocking admin requests
Forum: Fixing WordPress
In reply to: Spreadsheet search facilityHello @andyjay2012
Yes, this can be achieved with a plugin, no need to build everything from scratch.You have a few options depending on complexity:
- Simple solution: Import your spreadsheet (CSV) into WordPress using a plugin like WP All Import, then display/search it with a table plugin like TablePress + its search/filter extensions.
- More advanced search (AND / OR / NOT): Use a plugin like Search & Filter Pro or FacetWP. These allow conditional logic and more flexible queries once your data is imported as custom posts or a custom database.
- Best approach (recommended):
- Import your spreadsheet as a custom post type (each row = one entry)
- Store columns as custom fields
- Use a filtering/search plugin (FacetWP or similar)
No custom coding is strictly required unless you need very specific UI or performance optimization.
Forum: Fixing WordPress
In reply to: Can website clone be indication of being hacked?If the emails mention a “clone” of your site and you also received a notification about a WordPress update for that clone, it usually means there is (or was) another installation of your site somewhere using the same configuration or email settings.
A few things you might want to check:
- Look at the sending domain and headers of the emails to confirm from which site they are actually being sent.
- Check with your hosting provider if there is a staging, clone, or backup environment that may have been created automatically.
Forum: Fixing WordPress
In reply to: Draft Spam OrdersHello @funkyflower ,
What you describe is usually caused by bots hitting the WooCommerce checkout endpoint directly. WooCommerce creates the order before the payment step, so even if the payment fails or is never completed, the order can still appear as draft/pending.
reCAPTCHA plugins also often protect login or forms but not always the checkout, which allows bots to create these orders.
A few things that would help diagnose this:
- What status do these orders have exactly (Draft, Pending payment, Failed)?
- Is guest checkout enabled?
- Which captcha/security plugins are currently active?
If you don’t mind sharing the URL of the site, I’d be happy to take a look from the outside and see if anything obvious stands out.
I don’t see any no-index headers on your site either.
In fact, if you do a site:https://edufrienz.com/ search on Google, you’ll see that many of your site’s URLs are correctly indexed.At this URL on your site, you can check the robots file. I don’t see anything that prevents search engines from crawling.
You can check it yourself here:
https://edufrienz.com/robots.txt
Have you been able to check the crawl errors in Search Console?
Hello @guffronmh30
I have reviewed your site and I can see that both the tag and the robots file are configured correctly.In your case, what I would do is inspect some of the URLs in Search Console to see what error it returns and why Google cannot crawl your site.
I have reviewed your site and I can see that both the tag and the robots file are configured correctly.In your case, what I would do is inspect some of the URLs in Search Console to see what error it returns and why Google cannot crawl your site.
By the way, I see that you have Cloudflare enabled. Could the configuration problem be coming from there? Where do you manage your robots files?
Forum: Networking WordPress
In reply to: WordPress Multisite – Redirect loop when opening site dashboardHello @specialconnectionstudio
Since the site itself loads correctly at:https://design.special-connection-studio.de/brave-business/
but the redirect loop happens when opening the dashboard, this often indicates that WordPress is not resolving the correct site URL internally.
A couple of things would be useful to check:
- In the
wp_blogstable, verify that the entry for the site has:
domain →
design.special-connection-studio.de
path →/brave-business/- In the options table for that site (likely
wp_2_options), confirm that these values are set to:
siteurl →
https://design.special-connection-studio.de/brave-business
home →https://design.special-connection-studio.de/brave-businessIf either of those values is missing
/brave-business, WordPress may repeatedly redirect/wp-admin/.Also, when the redirect loop happens, are you accessing the dashboard via:
https://design.special-connection-studio.de/brave-business/wp-admin/
or through Network Admin → Sites → Dashboard?
If you can, could you also confirm what values you currently see for
homeandsiteurlin that site’s options table?Forum: Fixing WordPress
In reply to: CiviCRM plugin installation in wordpressThanks for the offer, but for security reasons support in the forums cannot access sites remotely.
Since the database eca exists and already contains tables, the error may come from the database configuration used by CiviCRM.
Could you check the file:
wp-content/plugins/civicrm/civicrm.settings.phpand confirm that the database connection line contains the correct database name (
eca) and host (localhost)?Also, please let us know:
- the database host you entered during installation
- the MySQL username used for the connection
Forum: Fixing WordPress
In reply to: CiviCRM plugin installation in wordpressThanks for confirming.
The error
DB Error: no database selectedusually happens when the database connection is established but the database name is not actually selected in the connection string.Since your database is eca, please check:
- In phpMyAdmin, confirm that the database
ecaexists and contains the CiviCRM tables after installation. - Verify that the MySQL user you entered during the installer has permissions on the
ecadatabase. - Check your CiviCRM configuration file (usually
civicrm.settings.php) and confirm that the database name is correctly set toeca.
Also, since you are using XAMPP, make sure the database host is set to
localhost.If possible, could you also confirm:
- the database host you entered during installation
- whether any CiviCRM tables were created in the
ecadatabase?
Forum: Fixing WordPress
In reply to: CiviCRM plugin installation in wordpressHello @miko31
The errorDB Error: no database selectedmeans CiviCRM connected to MySQL but no database was selected for the connection.Since this happens right after the installation, it usually means the database configuration was not completed correctly.
A few things to check:
• Make sure the CiviCRM database already exists in phpMyAdmin before running the installer.
• Verify that the database name in the installer is correct.
• Confirm that the MySQL user has full permissions for that database.
• If the installation was interrupted, try deleting the CiviCRM tables and running the installer again.If the issue persists, could you confirm:
- whether the database was created manually beforehand
- which database name you entered during the CiviCRM installation
Forum: Fixing WordPress
In reply to: Jetpack Forms CSS to remove the block outlineThat’s normal.
The CSS we added only affects the front-end of the site, not the WordPress editor. The editor uses its own styles, so the border can still appear there even though it’s removed on the live page.
I checked your page and the border is no longer visible on the public page, so the fix is working correctly.
Forum: Fixing WordPress
In reply to: Jetpack Forms CSS to remove the block outlineWe must have crossed messages; I just saw your reply.
I’m glad it worked!
If that solves the issue, please mark the topic as resolved.- This reply was modified 1 month ago by Marta Fernandez.
- This reply was modified 1 month ago by Marta Fernandez.
Forum: Fixing WordPress
In reply to: Jetpack Forms CSS to remove the block outlineHi @msbabaseball
I checked your page and the border comes from the Jetpack form container (.wp-block-jetpack-contact-form-container).You can remove it by adding this CSS:
.wp-block-jetpack-contact-form-container {
border: none !important;
}Add it in Appearance → Customize → Additional CSS.
That will remove the border around the Jetpack form block.
Could you try adding this and confirm if the border disappears?
- This reply was modified 1 month ago by Marta Fernandez.
- This reply was modified 1 month ago by Marta Fernandez.