Luminus Alabi
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Variable product class nameHey @mnahmed,
I’m happy to hear that you’ve got this sorted now.
I’ll go ahead and mark this thread as resolved.
Take care and have an amazing weekend ahead.
Hi @superkilla21,
This situation has happened because you’ve set WooCommerce Payments to Issue an authorization on checkout and capture later.
Whenever an authorisation hold is placed on the customer’s card, you **MUST** manually capture the charge within 7 days of the order being placed, otherwise, the authorisation will expire and the order will be cancelled.
You can find the steps required for manually capturing the payment for an order here – https://woocommerce.com/document/payments/#h-manually-capture-an-authorized-charge
To prevent something like this from happening in future, you’ll want to follow these steps:
- Go to Payments → Settings
- Deselect the Issue an authorization on checkout, and capture later checkbox as shown in the screenshot below:
Full Size: https://d.pr/i/rt7dlF - Click the Save changes button
All new orders will be processed correctly and the cards will be charged right away instead of issuing an authorisation that then requires a manual capture.
Forum: Plugins
In reply to: [WooCommerce] Prices are not including taxHi @devthreepeas,
Did you set up tax rates on your site? If you did not set up any tax rates, there’s no way for taxes to be charged.
You can learn more about this here – https://woocommerce.com/document/setting-up-taxes-in-woocommerce/#setting-up-tax-rates
Forum: Plugins
In reply to: [WooCommerce] sku vs. _sku field – which one is it?Hi @markussss,
I’m not sure what exactly you’re asking here.
Is there a field sku as well in the database or was this my mistake (or a mistake by the 3rd party plugin) and that field does not even exist?
As @rainfallnixfig already mentioned, product SKUs are stored in the
wp_postmetatables where themeta_key = _sku.Isn’t it true that custom fields or meta_key are named with a preceding _ underscore to not show them in wp-admin?
The point of custom fields is NOT to hide something from WP-Admin. Instead, they are used to add additional information to your post or page and a WooCommerce Product is essentially a custom post type.
You can take a look at this primer about Custom Fields – https://www.wpbeginner.com/wp-tutorials/wordpress-custom-fields-101-tips-tricks-and-hacks/
If SKU is stored in _sku then I wonder why it shows in the wp-admin in WooCommerce?
It seems that this question arises for you because your understanding of custom fields is premised on a wrongful assumption.
To me, it looked like there is sku and _sku and I could not tell what is the difference between those two.
There’s an
skufield in thewp_wc_product_meta_lookuptable, but that’s not where you’re importing data to when you import a product. As the name implies, this is a lookup table that indexes order metadata to speed up requests.TL;DR
You’re supposed to match your SKU to the
_skufiled when you run an import.If you follow @rainfallnixfig’s advice above, you don’t need to do anything extraordinary. If you’re having trouble with a 3rd part plugin like WP All Import, I’d recommend reaching out to the developers of that plugin for assistance.
Forum: Plugins
In reply to: [WooCommerce] product data section missing from new ‘add product’ pageHi @ranefox,
This kind of problem is usually caused by a conflict with your theme or with another plugin.
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each one, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.`
Forum: Plugins
In reply to: [WooCommerce] I want to erase the number of checkout screensHi @tsumugipo,
It seems like you’re trying to hide the quantity of the product that the customer is “purchasing”.
If that’s the case, you’re going to need to write some custom CSS in order to make that happen.
If you can provide a link to your site, preferably a direct link to a product that one can test with, it’ll be easier for someone to assist you with what you need from a CSS perspective.
Forum: Plugins
In reply to: [WooCommerce] Use woocommerce API inside functions.phpHi @cochii,
This isn’t how to use the REST API. The point of a REST API is to allow you to communicate with the application from OUTSIDE of it.
You can learn more about the WooCommerce REST API and how to use it here – https://woocommerce.com/document/woocommerce-rest-api
If you need information specific to the API of the plugin you’re trying to access, you’ll want to speak to the developers of that plugin as they’ll be able to offer guidance as to how to interface with their API.
Forum: Plugins
In reply to: [WooCommerce] parent category before product title on single product pageHi @bijdrager,
At this point, it looks like you’re looking for the help of a developer since you’re looking for custom code.
I’d recommend speaking to your developer about your needs here.
If you don’t have a go-to developer, we highly recommend contacting one of the services on our customizations page: https://woocommerce.com/customizations/.
Hi @faizan1122,
Thanks for taking the time to run this test.
This indicates that the issue is with the Elementor Pro plugin.
I’d recommend speaking to the folks over at Elementor about the situation so they can help you figure it out.
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Products Listed as $619,645,220.00Hi @nathandonnelly,
I can’t access any of these links.
I’d recommend putting the files in Dropbox or Google Drive and sending those links over.
Forum: Plugins
In reply to: [WooCommerce] Shortcode doesn’t show productsIt sounds like you need to seek the assistance of a professional developer to help you with what you need here.
If you don’t have a go-to developer, we highly recommend contacting one of the services on our customizations page: https://woocommerce.com/customizations/.
Forum: Plugins
In reply to: [WooCommerce] Does woocommerce automatically set new user’s role to customer?Are you selling subscription products?
If you are, then it makes sense that the customer will have the subscriber role. They will be reverted to the customer role when their subscription expires and they don’t renew.
If a subscriber cancels their subscription, at the end of the subscription they will be reverted to the customer role.
That said, is there a specific situation that you’re trying to solve?
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Customer Geography not workHi @atakan1,
I don’t quite understand what you’re asking here or what seems to be the issue.
Can you please provide a clear explanation of the issue so that we have some understanding and we’re then able to point you in the right direction?
At this point, you’re going to want to speak to your developer and have them look into this for you. Or if you’re the developer in charge, you’ll want to look through the code yourself since you’re intent on providing a code related solution and you don’t want to use a plugin, nor are you interested in any of the solutions already suggested.
The GitHub repository for the Stripe plugin is public and you can look through the code here
Forum: Plugins
In reply to: [WooCommerce] WC_Order_Item_Coupon::offsetGet function is deprecatedHi @tonymuraca,
What you have there is not an error message, but a notice.
When you get a deprecation notice like this, it means one of your plugins is calling a function in a manner that used to be correct, but no longer is.
While the code will still work, the function it is relying on may be removed in a future update, which will then cause the operation to fail.
As such, you want to find the plugin that is making this call and either check to see if there’s an update for it available or notify the developer so they can rectify the situation.
You’ve most likely got a plugin on your site that you’re using to perform some actions specific to coupons and that plugin would be the one that needs tweaking.
Please provide your sites System Status Report. You can find it by going to “WooCommerce → Status” in your site’s WP-Admin.
Click on “Get system report” and then “Copy for support”. Once you’ve done that, paste it in at
.txtfile and upload that to Dropbox, Google Drive, or some other such service and then paste the link to that file here.We’ll be able to take a look and see if there are any obvious things that stick out.