lukeyj

Hi guys, I have read about 10 posts on this topic, yet still seem to be having trouble.

my /wp-content/ & /wp-content/uploads/ folders are 777
my /wp-content/cache/tmp/ is 777

I have tried all the suggestions of other posts, including:

Deactivate plugin
Remove all plugin files
Reinstall plugin
Make sure wp-content/ owner:group apache:apache or has 777 permissions
Activate plugin

The plugin appears to install fine, but I have an error stating: “W3 Total Cache: Default settings are in use. The configuration file could not be read or doesn’t exist. Please to create the file.” as mentioned in another post. I also have the same problem here of when I check the “Enable Page Cache” check box I get another error message and when the page reloads it is unchecked again.

The secondary message that appears after trying to save is this one:
“Can’t change configuration: Can’t write to file /var/www/vhosts/XXXXX/httpdocs/wp-content/w3tc-config/master-admin.php”

When I log into the server I can see that the /w3tc-config/ is 755 but the owner is apache. There is no master-admin.php file in the /w3tc-config/ and I can’t add one or change the permissions to 777.

Do I need to get my server admin to change something here or have I overlooked something obvious?

Thanks 🙂