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  • Thread Starter loobaroo

    (@loobaroo)

    Hiya, I did everything you suggested but the host couldn’t find anything, going a bit mad here! I managed to get round the issue by hiding the button on the shop page and using a plugin to display the basket in the header… but now I am unable to check out so assume something is still wrong. On the checkout page there is a loading sign over the oreder and payment options.

    DO you have any more ideas? Thank you soooo much!

    Thread Starter loobaroo

    (@loobaroo)

    Sure, I didn’t even know that existed! Thank you so so much for your help, the code is:

    
    ### WordPress Environment ###
    
    Home URL: http://tansyskitchen.co.uk
    Site URL: http://tansyskitchen.co.uk
    WC Version: 3.2.3
    Log Directory Writable: ✔
    WP Version: 4.8.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.22
    PHP Post Max Size: 100 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.41.0
    OpenSSL/1.0.2a
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.17
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.2.3
    WC Database Prefix: hbvl_
    MaxMind GeoIP Database: ✔
    Total Database Size: 6.40MB
    Database Data Size: 5.43MB
    Database Index Size: 0.97MB
    hbvl_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
    hbvl_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    hbvl_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
    hbvl_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
    hbvl_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
    hbvl_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB
    hbvl_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
    hbvl_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
    hbvl_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
    hbvl_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
    hbvl_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
    hbvl_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
    hbvl_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
    hbvl_woocommerce_log: Data: 0.02MB + Index: 0.02MB
    hbvl_commentmeta: Data: 0.00MB + Index: 0.01MB
    hbvl_comments: Data: 0.01MB + Index: 0.01MB
    hbvl_links: Data: 0.00MB + Index: 0.00MB
    hbvl_options: Data: 0.79MB + Index: 0.03MB
    hbvl_postmeta: Data: 0.33MB + Index: 0.09MB
    hbvl_posts: Data: 0.59MB + Index: 0.06MB
    hbvl_revslider_css: Data: 0.13MB + Index: 0.00MB
    hbvl_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB
    hbvl_revslider_navigations: Data: 0.02MB + Index: 0.00MB
    hbvl_revslider_sliders: Data: 0.05MB + Index: 0.00MB
    hbvl_revslider_slides: Data: 0.14MB + Index: 0.00MB
    hbvl_revslider_static_slides: Data: 0.02MB + Index: 0.00MB
    hbvl_termmeta: Data: 0.02MB + Index: 0.03MB
    hbvl_terms: Data: 0.00MB + Index: 0.01MB
    hbvl_term_relationships: Data: 0.00MB + Index: 0.01MB
    hbvl_term_taxonomy: Data: 0.00MB + Index: 0.00MB
    hbvl_usermeta: Data: 0.01MB + Index: 0.01MB
    hbvl_users: Data: 0.00MB + Index: 0.01MB
    hbvl_wfBadLeechers: Data: 0.02MB + Index: 0.00MB
    hbvl_wfBlockedCommentLog: Data: 0.02MB + Index: 0.00MB
    hbvl_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB
    hbvl_wfBlocks: Data: 0.02MB + Index: 0.02MB
    hbvl_wfBlocksAdv: Data: 0.02MB + Index: 0.00MB
    hbvl_wfConfig: Data: 0.28MB + Index: 0.00MB
    hbvl_wfCrawlers: Data: 0.02MB + Index: 0.00MB
    hbvl_wfFileMods: Data: 1.52MB + Index: 0.00MB
    hbvl_wfHits: Data: 0.22MB + Index: 0.09MB
    hbvl_wfHoover: Data: 0.02MB + Index: 0.02MB
    hbvl_wfIssues: Data: 0.02MB + Index: 0.00MB
    hbvl_wfKnownFileList: Data: 0.47MB + Index: 0.00MB
    hbvl_wfLeechers: Data: 0.02MB + Index: 0.00MB
    hbvl_wfLockedOut: Data: 0.02MB + Index: 0.00MB
    hbvl_wfLocs: Data: 0.02MB + Index: 0.00MB
    hbvl_wfLogins: Data: 0.02MB + Index: 0.03MB
    hbvl_wfNet404s: Data: 0.02MB + Index: 0.02MB
    hbvl_wfNotifications: Data: 0.02MB + Index: 0.00MB
    hbvl_wfPendingIssues: Data: 0.02MB + Index: 0.00MB
    hbvl_wfReverseCache: Data: 0.02MB + Index: 0.00MB
    hbvl_wfScanners: Data: 0.02MB + Index: 0.00MB
    hbvl_wfSNIPCache: Data: 0.02MB + Index: 0.05MB
    hbvl_wfStatus: Data: 0.13MB + Index: 0.09MB
    hbvl_wfThrottleLog: Data: 0.02MB + Index: 0.02MB
    hbvl_wfVulnScanners: Data: 0.02MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 213
    fdm-menu: 1
    fdm-menu-item: 19
    nav_menu_item: 7
    page: 12
    portfolio: 3
    post: 74
    product: 9
    revision: 183
    testimonials: 2
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔
    
    ### Active Plugins (14) ###
    
    Akismet Anti-Spam: by Automattic – 4.0
    Black Studio TinyMCE Widget: by Black Studio – 2.5.1
    Blogger Importer: by wordpressdotorg – 0.9
    Contact Form 7: by Takayuki Miyoshi – 4.9.1
    Envato Market: by Derek Herman – 1.0.0-RC2
    WPBakery Page Builder: by Michael M - WPBakery.com – 5.3
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    One-Click Child Theme: by tychay – 1.6
    Slider Revolution: by ThemePunch – 5.4.6
    Templatera: by WPBakery – 1.1.12
    WooCommerce: by Automattic – 3.2.3
    WordPress Importer: by wordpressdotorg – 0.6.3
    WP Performance Score Booster: by Dipak C. Gajjar – 1.8
    Clef: by Clef – 2.6.4
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #10 - /shop/
    Cart: #493 - /shopping-cart/
    Checkout: #491 - /checkout/
    My account: ❌ Page not set
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Twenty Seventeen
    Version: 1.1 – 1.3 is available
    Author URL: https://wordpress.org/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    Thread Starter loobaroo

    (@loobaroo)

    Hiya, ye sthat setting was checked, and I have switched the theme to Twenty Seventeen, still no joy 🙁

    Thread Starter loobaroo

    (@loobaroo)

    Thanks so much for the response, that doesn’t seem to have worked

    Thread Starter loobaroo

    (@loobaroo)

    Please can someone help? Or recommend another plugin? My client is really unhappy 🙁

Viewing 5 replies - 1 through 5 (of 5 total)