linkslegend

Hi!
– Does this issue only occur when checking out via PayPal?
Yes only PayPal (PayPal and Stripe are in sandbox mode)

– What is the specific plugin being used to enable checkout via PayPal? I can see “WooCommerce PayPal Express Checkout Gateway” in the status report, but I’d like to confirm
This Plugin is only for PayPal express checkout. I use the standard PayPal Checkout build into WooCommerce. I have deactivated this plugin but it didn’t help

– Does this issue persist when using a different PayPal checkout plugin?
I haven’t tried this but I’m using the build in PayPal plugin. This shouldn’t cause any problems or?

– What is the specific step by step process you’re taking up to seeing the cart not cleared out?
The normal process I suppose.
1. Add product to cart
2. get redirect to cart or directly to checkout
3. fill out the form and press “Proceed to PayPal”
4. then I login to PayPal, pay and get redirected to the order-received page and the product is still in the cart. (When I force reload the cart gets cleared)

Thanks for your help!