leneatomic
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] Events Calendar Map Not Functioning Properly on MobileHi! Done submitting the ticket with the license key, thank you!
- This reply was modified 1 year, 11 months ago by leneatomic.
Forum: Plugins
In reply to: [The Events Calendar] Events Calendar Map Not Functioning Properly on MobileHi! Is there a way I can contact Event Calendar Pro support without logging into my account, perhaps through the WP backend where the Events Calendar Pro is installed?
I tried all the troubleshooting ideas here. But it still not working.
Forum: Plugins
In reply to: [The Events Calendar] Map issue on mobileHi @abzlevelup, it still did not work, the map on mobile still doesn’t load.
Forum: Plugins
In reply to: [The Events Calendar] Events Calendar Map Not Functioning Properly on MobileHi! Is there a way I can contact Event Calendar Pro support without logging into my account, perhaps through the WP backend where the Events Calendar Pro is installed?
I tried all the troubleshooting ideas here. But it still not working.
- This reply was modified 1 year, 12 months ago by leneatomic.
Forum: Plugins
In reply to: [The Events Calendar] Events Calendar Map Not Functioning Properly on MobileHi @jdbeacham, I have a question: when setting up the Google Maps API Key, do we also need to enable a billing account? If we set up billing, how much does it cost?
Thanks in advance!Forum: Plugins
In reply to: [The Events Calendar] Events Calendar Map Not Functioning Properly on MobileThanks for your reply! I’ll try the troubleshooting guide you sent first and also set up a personal Google Maps API key. If those still don’t solve the problem, then I’ll open a ticket through our account.
Forum: Plugins
In reply to: [WooCommerce] Customers Receiving Multiple Order Shipped and Delivered EmailsThank you for your reply! I checked out the WooCommerce Email Designer plugin, and it doesn’t send any emails; it simply customizes the email template. Regarding ShipStation, I noticed that the ‘Send email’ option is enabled. Could this be a factor affecting the multiple email notifications? See screenshot here: https://snipboard.io/6DpRfl.jpg
Thank you!Forum: Plugins
In reply to: [WooCommerce] Customers Receiving Multiple Order Shipped and Delivered EmailsThank you for your assistance!
- Is this happening to all orders on your site or for specific orders only?
This issue is affecting all orders on the site. - Can you please check if there are any patterns or similarities to these orders? Like, same products, same product type, same payment gateway, same customer, same shipping address, etc?
Upon checking, there’s no clear pattern. Regarding products, they vary across different orders. As for the payment gateway, we exclusively use the Square-Credit Card. Similarly, customers and their respective addresses differ in each case. - Do you remember any updates that happened on your site prior to this issue happening? Like, plugin or theme update?
We conduct scheduled updates for themes and plugins every Monday, and the last update occurred this past Monday
Link to System Status Report and Fatal Errors
https://gist.github.com/leneatomic/b62ba917121017b5f894962cbe986474- This reply was modified 2 years, 3 months ago by leneatomic.
- This reply was modified 2 years, 3 months ago by leneatomic.
