OptimizerWP
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Optimizer] Corporate imageHere is that image: https://i.imgur.com/Jte0LYa.jpg
Enjoy
Forum: Themes and Templates
In reply to: [Optimizer] Vertical position slider content not workingHi,
You may not see change live if your desktop screen size is smaller than 15″. After making the change, please click the arrow button from the bottom left corner of the customizer to hide the customizer and this will let you see the change.
Thanks
Forum: Themes and Templates
In reply to: [Optimizer] letters shaking + menu colorsSorry for the late reply, Since you are using The PRO version, please post any support request in our official support forum where we response within few hours.
1. Just checked your site, not seeing the issue.
2. Please go to Customize > Header > Header and disable the Transparent Header option.
3. Disable the Transparent Header should also fix this issue.
Forum: Themes and Templates
In reply to: [Optimizer] Menu IssuesSorry, not sure about the issue, can you please lift up the Coming Soon mode?
Thanks
Forum: Themes and Templates
In reply to: [Optimizer] Only front page not mobile friendlyJust examined the site for a while and not finding the underlying cause. Are you sure you have disabled all the plugins?
Forum: Themes and Templates
In reply to: [Optimizer] Only front page not mobile friendlyCan you please disable all the plugins and see if that fixes the issue?
Thanks
Forum: Themes and Templates
In reply to: [Optimizer] Site Tagline and TitleSorry. Its not possible to display the logo with the tagline. And to increase the font size of the tagline, add this custom css:
span.desc{font-size: 16px}Thanks
Forum: Themes and Templates
In reply to: [Optimizer] Unable to use drag and drop to order a menu barHi,
You posted this on wrong forum. Kindly post it here:
https://wordpress.org/support/theme/news-portalThanks
Forum: Themes and Templates
In reply to: [Optimizer] Theme update OptimizerPlease share your site address.
Forum: Themes and Templates
In reply to: [Optimizer] Theme update OptimizerHi,
You are using the latest version. There are no compatibility problems. The next update may take 2-3 months.
Thanks
Forum: Themes and Templates
In reply to: [Optimizer] Static sliderHi,
The one you are using in the free version is the “Static Slider”. The moving sliders are available in the PRO version.
Thanks
Forum: Themes and Templates
In reply to: [Optimizer] Optimizer ShortcodesSorry. They are only available in the PRO version.
Thanks
Forum: Themes and Templates
In reply to: [Optimizer] Unable to reorder menu itemsCan you please disable all the plugins and see if the issue is still there?
Thanks
Forum: Plugins
In reply to: [WordPress HTTPS (SSL)] max_allowed_packet error filling error logYeah, Same thing happened here. the error logs were 15gb in 3 days and our site crashed several times, I am not sure why the dev though it would be a good idea to write cache like this in the db… 😐
Forum: Themes and Templates
In reply to: [Optimizer] Blocks widget: picture linkMaybe its a plugin conflict. Did you try disabling all the plugins?
