ladytkel

Hi @wpnomad

Thanks for assisting me with this matter.

May I know what is the status of these order in WooCommerce? Are they showing under processing status or something else? The orders are showing as Processing

Also, are you successfully receiving payments for these orders in your Square account? Yes, we are receiving the payments.

Lastly, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

### WordPress Environment ###

WordPress address (URL): https://liberatedmindsexpo.com
Site address (URL): https://liberatedmindsexpo.com
WC Version: 4.1.1
REST API Version: ✔ 1.0.7
WC Blocks Version: ✔ 2.5.16
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.1.3
Log Directory Writable: ✔
WP Version: 5.4.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.2.30
PHP Post Max Size: 32 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 10.1.44-MariaDB-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.1.1
WC Database Prefix: wpso_
Total Database Size: 59.41MB
Database Data Size: 58.43MB
Database Index Size: 0.98MB
wpso_woocommerce_sessions: Data: 2.11MB + Index: 0.12MB + Engine MyISAM
wpso_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpso_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ahc_browsers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ahc_countries: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
ahc_daily_visitors_stats: Data: 0.17MB + Index: 0.10MB + Engine MyISAM
ahc_hits: Data: 0.08MB + Index: 0.01MB + Engine MyISAM
ahc_keywords: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
ahc_online_users: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
ahc_recent_visitors: Data: 0.60MB + Index: 0.08MB + Engine MyISAM
ahc_refering_sites: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ahc_searching_visits: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
ahc_search_engines: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ahc_search_engine_crawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ahc_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ahc_title_traffic: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ahc_visitors: Data: 0.17MB + Index: 0.10MB + Engine MyISAM
ahc_visits_time: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_actionscheduler_actions: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wpso_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpso_actionscheduler_logs: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wpso_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_comments: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpso_crellyslider_elements: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_crellyslider_nonces: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_crellyslider_sliders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_crellyslider_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_options: Data: 2.00MB + Index: 0.08MB + Engine MyISAM
wpso_postmeta: Data: 33.60MB + Index: 0.19MB + Engine MyISAM
wpso_posts: Data: 19.50MB + Index: 0.08MB + Engine MyISAM
wpso_rio_process_queue: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wpso_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpso_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpso_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_usermeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wpso_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpso_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpso_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpso_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpso_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpso_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpso_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_woocommerce_square_customers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpso_wpforms_tasks_meta: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wpso_yith_wcaf_affiliates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_yith_wcaf_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_yith_wcaf_commissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_yith_wcaf_commission_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_yith_wcaf_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_yith_wcaf_payment_commission: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpso_yith_wcaf_payment_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 236
counter_numbers: 1
customize_changeset: 7
elementor_library: 2
nav_menu_item: 5
page: 14
post: 5
product: 3
revision: 400
shop_coupon: 22
shop_order: 18
team: 1
tmm: 4
wpforms: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ❌Error messages should not be shown to visitors.

### Active Plugins (16) ###

Crelly Slider: by Fabio Rinaldi – 1.3.7
Elementor: by Elementor.com – 2.9.8
Essential Addons for Elementor: by WPDeveloper – 3.9.4 – Installed version not tested with active version of WooCommerce 4.1.1
Jetpack by WordPress.com: by Automattic – 8.5
Poptin: by Poptin – 1.1.7
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
Webcraftic Robin image optimizer: by Webcraftic  – 1.4.2
Team Members PRO: by WP Darko – 5.0.5
Under Construction: by WebFactory Ltd – 3.75
Visitor Traffic Real Time Statistics: by wp-buy – 1.21
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.21 – Installed version not tested with active version of WooCommerce 4.1.1
WooCommerce Services: by Automattic – 1.23.0 – Installed version not tested with active version of WooCommerce 4.1.1
WooCommerce Square: by WooCommerce – 2.1.5
WooCommerce: by Automattic – 4.1.1
WP Mail SMTP: by WPForms – 2.0.1
WPForms Lite: by WPForms – 1.6.0.1

### Inactive Plugins (4) ###

Akismet Anti-Spam: by Automattic – 4.1.5
Hello Dolly: by Matt Mullenweg – 1.7.2
RSS Importer: by wordpressdotorg – 0.2
Team Members: by WP Darko – 5.0.4

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #814 - /shop/
Cart: #815 - /cart/
Checkout: #816 - /checkout/
My account: #817 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Switty
Version: 1.1.5
Author URL: http://rinkuyadav.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: –

### Action Scheduler ###

Complete: 84
Oldest: 2020-04-22 00:58:17 +0000
Newest: 2020-05-21 14:57:14 +0000

Pending: 2
Oldest: 2020-05-21 18:10:09 +0000
Newest: 2020-05-28 00:06:37 +0000