kluver

Hi @celadormedia,

Could you upload your logo file without the @ symbol, and then select the newly uploaded file as your logo in the PDF Invoices settings? And make sure the “Always use most current settings” option is enabled.

If this is still not working, would you be so kind to redirect this question to our premium support channel (support@wpovernight.com)? We will need temporary backend access to further troubleshoot what might be going wrong. You can easily provide temporary access with a plugin like: https://wordpress.org/plugins/temporary-login-without-password/

Hi @himself,

That is strange. Have you installed any third party plugins in the last couple of days or added some custom code that would filter the product name?

If you haven’t added any code yourself you can check if another plugin is the culprit. First disable all plugins except for WooCommerce and our PDF Invoices plugin. If the issue is then gone you’ll know one of the deactivated plugins was to blame.
Then activate them one-by-one and run a test in between. When the ‘(Copy)’ text shows up again you know which plugin is at fault here.

• This reply was modified 5 years ago by kluver.

Hi @zenimot,

Please change that line into:

$order_note = get_field( 'packing_slip_text', $order->get_id() );

I think you might be using a plugin that is not ours. Our plugin and its premium extensions currently have the following versions:

• WooCommerce PDF Invoices & Packing Slips (Free): 2.9.0
• WooCommerce PDF Invoices & Packing Slips Professional: 2.8.0
• WooCommerce PDF Invoices & Packing Slips Premium Templates: 2.12.0

Also we do not have a setting called ‘Réinitialiser le compteur de factures’. If you like to upload screenshots on this forum you can do so via a service like Imgur or ImgBB.

Hi @dyluck,

We’ve encountered this issue before but it should be fixed in our latest release. Are you by any chance using an outdated version of the plugin? Current version is 2.9.0.

Hi @heshamsaad,

Please replace the code snippet my colleague sent with the following:

add_action( 'wpo_wcpdf_custom_styles', function( $document_type, $document ) {
	?>
	.invoice small.includes_tax > .woocommerce-Price-amount { display: none; }
	<?php
}, 10, 2 );

This code snippet should be added to the functions.php of your child theme or via a plugin like Code Snippets. If you haven’t worked with functions.php or code snippets before please read this guide: How to use filters

Hi @psodfj,

The following filter will only allow invoice creation (automatic or manually) when the ‘Do you want a company invoice?’ option is checked:

add_filter( 'wpo_wcpdf_document_is_allowed', 'wpo_wcpdf_only_allow_invoice_when_explicitly_requested', 10, 2 );
function wpo_wcpdf_only_allow_invoice_when_explicitly_requested ( $condition, $document ) {
	if ( $document->type == 'invoice' ) {
		$condition = empty( $document->order->get_meta( '_billing_to_company' ) ) ? false : $condition;
	}
	return $condition;
}

Hi @bitfenix,

The code you’ve sent is actually working although it isn’t formatted correctly. The wpo_wcpdf_after_order_data hook lets you add an extra row to the order data table. So you will have to set it up like a table row:

add_action( 'wpo_wcpdf_after_order_data', 'wpo_wcpdf_custom_text_on_cancelled_status', 10, 2 );
function wpo_wcpdf_custom_text_on_cancelled_status( $template_type, $order ) {
	if ( $order->get_status() == 'cancelled' && $template_type == 'invoice' ) {
		?>
		<tr class="custom-order-data">
			<th><?php _e( 'Your label:', 'wpo_wcpdf_custom' ); ?></th>
			<td><?php _e( 'Your value:', 'wpo_wcpdf_custom' ); ?></td>
		</tr>
		<?php
	}
}