kerry12345

Hi Mirza,

So for the past week and half we haven’t had any error messages. But then we get this one today:

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, New User Approve.

First, visit your website (http://www.***/) and check for any visible issues. Next, visit the page where the error was caught (http://www.***/wp-login.php?action=register) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

***

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.0
Active theme: Pro – Child Theme (version 1.0.0)
Current plugin: New User Approve (version 2.5)
PHP version 7.3.11

Error Details
=============
An error of type E_ERROR was caused in line 786 of the file ***/html/wp-content/plugins/new-user-approve/new-user-approve.php. Error message: Uncaught Error: Call to a member function add() on null in ***/html/wp-content/plugins/new-user-approve/new-user-approve.php:786
Stack trace:
#0 ***/html/wp-includes/class-wp-hook.php(309): pw_new_user_approve->show_user_pending_message(NULL)
#1 ***html/wp-includes/plugin.php(191): WP_Hook->apply_filters(NULL, Array)
#2 ***html/wp-includes/user.php(3362): apply_filters(‘registration_er…’, Object(WP_Error), ‘sUqXvCzcQbYe’, ‘***@y…’)
#3 ***html/wp-login.php(1047): register_new_user(‘sUqXvCzcQbYe’, ‘***@y…’)
#4 {main}
thrown`

I’d be happy to send you an actual login to the site so you can check it out! 🙂

Thank you!

Below are the plugins and active theme for the site and some other WP info from Site Health.

So the site is currently using just the standard wp-register.php for registration requests. I thought originally it was using the Caldera Forms plugin, but it’s even more simple than that.

### wp-parent-theme ###

name: Pro (pro)
version: 5.1.5
author: Themeco
author_website: https://theme.co
theme_path: ***/wp-content/themes/pro
auto_update: Disabled

### wp-plugins-active (5) ###

Caldera Forms: version: 1.9.7, author: Caldera Forms, Auto-updates enabled
CAPTCHA 4WP: version: 7.0.6.1, author: WP White Security, Auto-updates enabled
Category Posts Widget: version: 4.9.13, author: TipTopPress, Auto-updates enabled
New User Approve: version: 2.3, author: NewUserApprove, Auto-updates enabled
Slider Revolution: version: 6.5.19, author: ThemePunch, Auto-updates disabled

### wp-server ###

server_architecture: Linux 4.9.182mtv24 x86_64
httpd_software: Apache/2.4.51
php_version: 7.3.11 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 120
memory_limit: 256M
max_input_time: -1
upload_max_filesize: 99M
php_post_max_size: 99M
curl_version: 7.38.0 OpenSSL/1.0.1t
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: false

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: ***/wp-content
WP_PLUGIN_DIR: ***/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

Does this help?

Great! Thank you! 🙂