kenil802
Forum Replies Created
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Hi @homelux,
Apologies for the delay in response.
I will ask the developer regarding your query and get back to you with an update.
Regards,
Kenil ShahHi @caxola,
Thank you for sharing the plugin link.
The thing is we tried to create a sandbox account but it seems like a manual process as they asked us the information regarding the CPF to get the sandbox account created which will take a lot of time so it will be helpful if you can share your sandbox account.
So, could you please email us your query along with the details on “support at tychesoftwares dot freshdesk dot com” so that we can check the issue further?
Regards,
Kenil ShahHi @bmhabibi17,
Could you please explain to us in a bit more detail what exactly do you want to achieve from the plugin as we are a bit unclear with your query.? It would be great if you can share the example of the same along with the screenshot so that we can assist you in a better way.
Regards,
Kenil ShahHi @chiarasoltanto,
Regarding the query, I have tried to replicate your issue on our staging site but I am unable to replicate it. To me, the custom fields appear on the orders backend and on the email. And also, the required field issue does not exists.
SO, to troubleshoot the issue can you please try deactivating all the other plugins except for the WooCommerce and the Product Input Fields plugin and then check whether the issue still exists or not.
Also, if you are using a different theme on your site and then, please try activating the default theme i.e Storefront on your site and check if the issue still exists or not.
Please do let us know how it goes.
Regards,
Kenil ShahHi @caxola,
Could you please share the payment gateway link with us which you are using on your site so that we can check once with that payment gateway and let you know the results on this?
Please do share the same so that we can assist you in a better way.
Regards,
Kenil ShahHi @jknn,
Our developer has fixed the issue. So, could you please replace the below dropbox file and check whether it solves the issue or not?
Filename:- class-wcdn-writepanel.php
FilePath:- wp-content/plugins/woocommerce-delivery-notes/includes/class-wcdn-writepanel.php
Dropbox Link:- https://www.dropbox.com/s/w5zlv3nc1x5wnei/class-wcdn-writepanel.php?dl=0Also, this fix will not remain whenever you will update the plugin.
Please do let us know how it goes.
Regards,
Kenil ShahForum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Get Attribute in PDFHi @kajahal,
I will ask the developer regarding this and get back to you with an update.
Regards,
Kenil ShahHi @jknn,
Apologies for the delay in response.
I have passed your query to the developer. So, I will get back to you with an update once I hear from them.
Please be rest assured, we will let you know about this.
Regards,
Kenil ShahForum: Plugins
In reply to: [Arconix FAQ] overflow-x issue; forced scrollHi @it-hertz,
Apologies for the delay in response.
We will further check on this and get back to you with an update.
Regards,
Kenil ShahHi @diermez,
Could you please let us know which shipping platform are you referring to? It would be great if you can explain to us in a bit more detail and also share the steps to replicate the issue so that it would be easy for us to check further.
Please do let us know so that we can assist you in a better way.
Regards,
Kenil ShahForum: Plugins
In reply to: [Payment Gateway Based Fees and Discounts for WooCommerce] Fees for the AdminHi @ekeeke2,
I am afraid, we have not yet planned to include this feature in our plugin for future plugin updates.
Regards,
Kenil ShahForum: Plugins
In reply to: [Payment Gateway Based Fees and Discounts for WooCommerce] RoundingHi @borderlain,
Regarding the query, could you please explain to us in a bit more detail like what exactly do you want to achieve from the plugin as we are a bit unclear with your query?
Please do let us know so that we can assist you in a better way.
Regards,
Kenil ShahForum: Plugins
In reply to: [Product Input Fields for WooCommerce] EXPORT FIELD INSIDE CSV FILESHi @artprofile,
Glad that you found the fix for the issue.
Please let us know if you have any further queries.
Regards,
Kenil ShahHi @waynecoda,
Could you please share a copy of the WooCommerce Product Add-ons Ultimate plugin via emailing us on “support at tychesoftwares dot freshdesk dort com” so that we can check once on our site by installing that plugin?
Please do share the same to debug the issue.
Regards,
Kenil Shah