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  • Thread Starter kendallstraut

    (@kendallstraut)

    Hi there,

    After doing some more testing, it seems that when I try to enter sandbox mode, the locations disappear and I have to disconnect and reconnect to just get my official business location again.

    When I have the official business location selected, the payment gateway shows just fine. When I select sandbox mode and enter correct sandbox app credentials, no location is available to select.

    Here is the status report. Thanks for getting back to me so quickly!

    
    ### WordPress Environment ###
    
    WordPress address (URL):
    Site address (URL):
    WC Version: 4.1.1
    REST API Version: ✔ 1.0.7
    WC Blocks Version: ✔ 2.5.16
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.1.3
    Log Directory Writable: ✔
    WP Version: 5.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.43 (Ubuntu)
    PHP Version: 7.4.4
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.19-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.1.1
    WC Database Prefix: wp_
    Total Database Size: 4.01MB
    Database Data Size: 2.35MB
    Database Index Size: 1.66MB
    wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_posts: Data: 0.31MB + Index: 0.06MB + Engine InnoDB
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    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpml_mails: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 35
    acf-field-group: 4
    attachment: 22
    block_lab: 3
    nav_menu_item: 8
    page: 10
    post: 2
    product: 4
    revision: 141
    shop_order: 16
    wp_block: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (9) ###
    
    Advanced Custom Fields: by Elliot Condon – 5.8.9
    Akismet Anti-Spam: by Automattic – 4.1.5
    All-in-One WP Migration: by ServMask – 6.77
    Block Lab: by Block Lab – 1.5.5
    Hide Admin Bar: by Shelby DeNike – 0.3.9.9
    Safe SVG: by Daryll Doyle – 1.9.8
    WooCommerce Square: by WooCommerce – 2.1.5
    WooCommerce: by Automattic – 4.1.1 (update to version 4.2.0 is available)
    WP Mail Logging: by MailPoet – 1.9.6
    
    ### Inactive Plugins (0) ###
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #17 - /shop/
    Cart: #18 - /cart/
    Checkout: #19 - /checkout/
    My account: ❌ Page visibility should be public
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: 
    Version: 1.0.0
    Author URL: 
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: loosie/woocommerce/archive-product.php
    loosie/woocommerce/cart/cart-empty.php
    loosie/woocommerce/cart/cart-item-data.php
    loosie/woocommerce/cart/cart-shipping.php
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    loosie/woocommerce/cart/cart.php
    loosie/woocommerce/cart/proceed-to-checkout-button.php
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    loosie/woocommerce/checkout/form-billing.php
    loosie/woocommerce/checkout/form-checkout.php
    loosie/woocommerce/checkout/form-pay.php
    loosie/woocommerce/checkout/form-shipping.php
    loosie/woocommerce/checkout/order-receipt.php
    loosie/woocommerce/checkout/payment-method.php
    loosie/woocommerce/checkout/payment.php
    loosie/woocommerce/checkout/review-order.php
    loosie/woocommerce/checkout/terms.php
    loosie/woocommerce/checkout/thankyou.php
    loosie/woocommerce/content-product.php
    loosie/woocommerce/content-single-product.php
    loosie/woocommerce/global/quantity-input.php
    loosie/woocommerce/loop/add-to-cart.php
    loosie/woocommerce/loop/price.php
    loosie/woocommerce/order/order-details-customer.php
    loosie/woocommerce/order/order-details-item.php
    loosie/woocommerce/order/order-details.php
    loosie/woocommerce/single-product/add-to-cart/simple.php
    loosie/woocommerce/single-product/price.php
    loosie/woocommerce/single-product/product-image.php
    loosie/woocommerce/single-product/tabs/description.php
    loosie/woocommerce/single-product/title.php
    loosie/woocommerce/single-product.php
    
    ### Square ###
    
    Environment: Production
    Tokenization Enabled: –
    Debug Mode: Off
    
    ### Action Scheduler ###
    
    Complete: 88
    Oldest: 2020-05-25 17:52:42 +0000
    Newest: 2020-06-18 04:05:11 +0000
    
    Pending: 2
    Oldest: 2020-06-18 05:04:36 +0000
    Newest: 2020-06-25 04:04:36 +0000
    
    
Viewing 1 replies (of 1 total)