kendallstraut

Hi there,

After doing some more testing, it seems that when I try to enter sandbox mode, the locations disappear and I have to disconnect and reconnect to just get my official business location again.

When I have the official business location selected, the payment gateway shows just fine. When I select sandbox mode and enter correct sandbox app credentials, no location is available to select.

Here is the status report. Thanks for getting back to me so quickly!

### WordPress Environment ###

WordPress address (URL):
Site address (URL):
WC Version: 4.1.1
REST API Version: ✔ 1.0.7
WC Blocks Version: ✔ 2.5.16
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.1.3
Log Directory Writable: ✔
WP Version: 5.4.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.43 (Ubuntu)
PHP Version: 7.4.4
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.19-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.1.1
WC Database Prefix: wp_
Total Database Size: 4.01MB
Database Data Size: 2.35MB
Database Index Size: 1.66MB
wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.33MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 0.33MB + Index: 0.28MB + Engine InnoDB
wp_posts: Data: 0.31MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 0.48MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 35
acf-field-group: 4
attachment: 22
block_lab: 3
nav_menu_item: 8
page: 10
post: 2
product: 4
revision: 141
shop_order: 16
wp_block: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (9) ###

Advanced Custom Fields: by Elliot Condon – 5.8.9
Akismet Anti-Spam: by Automattic – 4.1.5
All-in-One WP Migration: by ServMask – 6.77
Block Lab: by Block Lab – 1.5.5
Hide Admin Bar: by Shelby DeNike – 0.3.9.9
Safe SVG: by Daryll Doyle – 1.9.8
WooCommerce Square: by WooCommerce – 2.1.5
WooCommerce: by Automattic – 4.1.1 (update to version 4.2.0 is available)
WP Mail Logging: by MailPoet – 1.9.6

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #17 - /shop/
Cart: #18 - /cart/
Checkout: #19 - /checkout/
My account: ❌ Page visibility should be public
Terms and conditions: ❌ Page not set

### Theme ###

Name: 
Version: 1.0.0
Author URL: 
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: loosie/woocommerce/archive-product.php
loosie/woocommerce/cart/cart-empty.php
loosie/woocommerce/cart/cart-item-data.php
loosie/woocommerce/cart/cart-shipping.php
loosie/woocommerce/cart/cart-totals.php
loosie/woocommerce/cart/cart.php
loosie/woocommerce/cart/proceed-to-checkout-button.php
loosie/woocommerce/checkout/cart-errors.php
loosie/woocommerce/checkout/form-billing.php
loosie/woocommerce/checkout/form-checkout.php
loosie/woocommerce/checkout/form-pay.php
loosie/woocommerce/checkout/form-shipping.php
loosie/woocommerce/checkout/order-receipt.php
loosie/woocommerce/checkout/payment-method.php
loosie/woocommerce/checkout/payment.php
loosie/woocommerce/checkout/review-order.php
loosie/woocommerce/checkout/terms.php
loosie/woocommerce/checkout/thankyou.php
loosie/woocommerce/content-product.php
loosie/woocommerce/content-single-product.php
loosie/woocommerce/global/quantity-input.php
loosie/woocommerce/loop/add-to-cart.php
loosie/woocommerce/loop/price.php
loosie/woocommerce/order/order-details-customer.php
loosie/woocommerce/order/order-details-item.php
loosie/woocommerce/order/order-details.php
loosie/woocommerce/single-product/add-to-cart/simple.php
loosie/woocommerce/single-product/price.php
loosie/woocommerce/single-product/product-image.php
loosie/woocommerce/single-product/tabs/description.php
loosie/woocommerce/single-product/title.php
loosie/woocommerce/single-product.php

### Square ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

### Action Scheduler ###

Complete: 88
Oldest: 2020-05-25 17:52:42 +0000
Newest: 2020-06-18 04:05:11 +0000

Pending: 2
Oldest: 2020-06-18 05:04:36 +0000
Newest: 2020-06-25 04:04:36 +0000