kapush

Actually, I did.

Then I looked through the reviews and found people have been talking about this same problem for a little less than a month and with 0 comment from the plugin author.

Then I looked through the 4 star reviews and found people taking the trouble to revise their review, point out problem areas while acknowledging how it has proved itself useful – with ZERO comment from the plugin author.

We all appreciate the things that we get for free and the work that goes behind creating them. However, where I come from, when you provide free service you are expected to be more courteous than when you are getting paid for it. I did not feel the need to raise a support ticket when the author is so disinterested in responding to reviews. And if you look through the reviews you will notice that this has been the case for years, not days.

bdbrown: thanks a lot, that was really helpful, all of it. Will settle for the fix for now and watch the support ticket you mentioned for further updates. 🙂