kaelabelle

Sent a message to the server who responded that they were able to access FTP with no problems… I imagine that it was a problem with my version of Filezilla because I am still unable to login. The same person who responded to my question about the FTP access offered to upgrade my wp for me, and was able to do so via FTP. They told me that some of my application files were damaged during the failed automatic upgrade which is why I was unable to login to my dashboard. Everything is working great now… I just wish that I knew why my automatic upgrades always fail… they work just fine on my other webpage. Now I will just sit tight and pray that there are no more upgrades soon 🙁

On the plus side great customer service saved my day! No more breaking my brain trying to not break my website 🙂

another strange thing…. while I can’t get to my “desktop” after I log in and go to my page the black admin thing shows up above the page… so while I am unable to do anything I am actually logged in.

I don’t understand why I can’t just manually upgrade via filezilla as it appears that everything is working

yes, via my filemanager on ipage

this is what it looks like:

<IfModule mod_headers.c>
<FilesMatch ".(js|css|xml|gz|html)$">
Header append Vary: Accept-Encoding
</FilesMatch>
</IfModule> 

AddOutputFilterByType DEFLATE text/plain
AddOutputFilterByType DEFLATE text/html
AddOutputFilterByType DEFLATE text/xml
AddOutputFilterByType DEFLATE text/css
AddOutputFilterByType DEFLATE application/xml
AddOutputFilterByType DEFLATE application/xhtml+xml
AddOutputFilterByType DEFLATE application/rss+xml
AddOutputFilterByType DEFLATE application/javascript
AddOutputFilterByType DEFLATE application/x-javascript 

# BEGIN W3TC Browser Cache
<IfModule mod_deflate.c>
    <IfModule mod_headers.c>
        Header append Vary User-Agent env=!dont-vary
    </IfModule>
        AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
    <IfModule mod_mime.c>
        # DEFLATE by extension
        AddOutputFilter DEFLATE js css htm html xml
    </IfModule>
</IfModule>
# END W3TC Browser Cache
# BEGIN W3TC Page Cache core
<IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteCond %{HTTP:Accept-Encoding} gzip
    RewriteRule .* - [E=W3TC_ENC:_gzip]
    RewriteCond %{HTTP_COOKIE} w3tc_preview [NC]
    RewriteRule .* - [E=W3TC_PREVIEW:_preview]
    RewriteCond %{REQUEST_METHOD} !=POST
    RewriteCond %{QUERY_STRING} =""
    RewriteCond %{REQUEST_URI} \/$
    RewriteCond %{HTTP_COOKIE} !(comment_author|wp\-postpass|w3tc_logged_out|wordpress_logged_in|wptouch_switch_toggle) [NC]
    RewriteCond "%{DOCUMENT_ROOT}/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" -f
    RewriteRule .* "/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" [L]
</IfModule>
# END W3TC Page Cache core
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

OK I skipped the files that couldn’t be transferred and magically am back up and running….

however I still have the nag reminder to upgrade to 3.9.2 and I am afraid to click it and have the same problem again???? I manually upgraded with 3.9.2 so it should go away?

My brain hurts!

Hi!!!! Thank you so much for responding I am a newbie here and near tears trying to figure out what I broke….

http://lachicapaleo.com

The entire site is down 🙁

I have access to my host and can look at/ modify files and permissions both on the host and through filezilla

currently trying a re-manual install to see if it fixes anything

Thanks so much! Do you recommend any caching plugin in particular (for example wp super cache) so glad that this problem is finally resolved! I am learning new things every day…. 3 months ago I didn’t even know what a widget was.

I am working on that option but I would still like to know why this is happening….thanks so much for the help