k3davis

Kaps,

This is a disagreeable sort of issue because no one fix universally applies. I’ve certainly had people succeed by logging out, and sometimes immediately back in to their Google account, so while you may be experiencing it for other reasons there are times when the two seem related. Certainly the error message itself sounds to be related since how can a truly anonymous user exceed some (as far as I know unspecified) bandwidth limit?

If you’re using the enhanced viewer option, you can try switching to the standard version and see if that results in any improvements. If not, then I’m afraid you’re at the whim of Google on this. The error doesn’t come from GDE but from them. It’s infuriating though that it affects some people so heavily and others (like myself) hardly at all.

You could delete the plugin if you think it’s responsible for something on your site not working. Perhaps the download hung or something else went wrong during the update process, but I’m confident that there isn’t anything in GDE itself that would affect the way your core WordPress installation functions.

What “all actions” did you try? Can you share the shortcode you’re having a problem with? Not enough info here to offer much help.

Good catch. You must have WP_DEBUG enabled in your config file, though, as this isn’t normally visible in production environments. I’ll address it in the next release nonetheless. Thanks for the report.

Specify nothing and the document is cached. You do not need to include that at all for the default behavior.

Thomas,

I understand what you’re saying. But when I look at your documents, they are private. This is NOT the delivered default setting. It is what ships with GDE as profile #2, and with this profile downloads are not possible, quite on purpose. For that reason you’ll have to follow the instructions above to reset or recreate the settings you’re looking for.

Thanks,

Kevin

You appear to be using the private documents feature with these documents. There is by definition no way to show a download link on private documents. You’re not specifying a profile in your shortcode (the secure profile is normally profile=”2″) so you may have overwritten the default profile.

Do you want the bulk of your documents to be completely private (unable to be downloaded) or just without a download link displayed? If you have your settings as you want them for the majority of your documents, I would suggest the following:

1) In GDE Settings, go to the Profiles tab and create a new profile based on the “dark” theme (if you haven’t deleted or changed it). Name it something like “enhanced-not-private” or whatever to your liking.

2) From the settings on that profile, remove the value under Custom CSS so that you don’t actually use the dark theme colors, but all other features.

3) On the profiles page, note the name or ID number of it (probably 4 if you haven’t deleted or created any others).

4) Change your shortcode to reference that specific profile on any document for which you want to provide a download, such as:

[gview file="https://dl.dropboxusercontent.com/u/12076384/EDCO%20PDFs/EDCO%20and%20HOPE.pdf" profile="4"]

Note that Google dropped support of the page= attribute, so it is no longer supported in GDE. You do not need to specify save="1" either so long as the profile you choose is configured to allow downloads.

You’re in a little bit of a confusing state here so I hope this helps. Another option is to remove and reinstall GDE to get back the profiles as they were delivered, but I would not recommend this if you made your other documents under the “maximum security” profile on purpose. If you only meant to hide the download link on the others, but did not care necessarily to use “maximum security,” then this may be a good option since you could handle both situations with one shortcode if you wanted to.