justin1990

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  • Forum: Fixing WordPress
    In reply to: Site Won't Work
    Thread Starter justin1990

    (@justin1990)

    11 years, 3 months ago

    Just fixed it.

    I had Genesis support help me out. For anyone needing this in the future I will post what they told me to do and what I did. They said:

    “You will need to access your site via your web hosting account.

    You can do this either via FTP (filezilla) or the File Manager area in your web hosts CPanel. If you are not sure of how to do this I recommend asking your web host for instructions on how to do either.

    Once connected, go to ‘wp-content/themes/metric/functions.php’ and copy the code that you see in this file for us to look at.

    You can also replace the file content with the code from a fresh copy of the theme file if you want to.

    I hope that helps.”

    So I looked up this file in the file manager area in GoDaddy and just deleted the bad code and put the original code back in.

    I didn’t have to even have them look at it because I knew it was the last 4 lines that I added. And voila, it worked! My site’s back up!! 🙂

    Forum: Fixing WordPress
    In reply to: Site Won't Work
    Thread Starter justin1990

    (@justin1990)

    11 years, 3 months ago

    I can’t do the latter I think because I can’t login to my wp-admin either. Unless you can access that functions.php file in Godaddy? Do you know if you can?

    Forum: Fixing WordPress
    In reply to: Site Won't Work
    Thread Starter justin1990

    (@justin1990)

    11 years, 3 months ago

    Hey Ross thanks,

    Would this reset all of my customizations to my site that I’ve done on Genesis so far and would I lose any of my work so far?

Viewing 3 replies - 1 through 3 (of 3 total)