Hi Jennster,
There’s a plugin that manages links from WordPress to Zoho CRM – it’s designed to work with Gravity Forms and provides a simple GUI interface to map Zoho field forms and your WordPress / Gravity forms fields.
Check it out at http://helpforwp.com/plugins/gravity-forms-to-zoho-crm/
We use it on all our sites and it works a treat, really easy.
Jon
