jpowersdev
Forum Replies Created
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Forum: Plugins
In reply to: [Easy Forms for Mailchimp] Can’t delete formsHi @silverfox93,
I’m glad that it worked!
The message you’ve sent is a deprecation notice, letting you know that some javascript being loaded on that page is using an API that is going to be deprecated (removed). I don’t believe our plugin does anything with the user agent but either way, it’s nothing to worry about.
Let me know if you have any further issues,
JonHi @byrdneststudio,
Could you provide a link to the page you are having trouble with? The screenshots may also be helpful.
Thanks,
JonForum: Plugins
In reply to: [Easy Forms for Mailchimp] Can’t delete formsHi @silverfox93,
Sorry to hear that you are having trouble.
Before deleting the form, could you open your browser’s developer tools and open the console tab? Then after you click delete, do you see any error messages populate there? If the request to your server (made using JS) has failed, it may log an error message about the failure.
Alternatively, have you tried clearing the plugin cache using these steps – https://yikesplugins.com/knowledge-base/api-cache-settings/?
If neither works, please try enabling debug mode and deleting the form again. If the action failed, you may see a message populate in the debug log explaining what happened.
Let me know what you find,
JonForum: Plugins
In reply to: [Custom Product Tabs for WooCommerce] product custom tabs disappearedHi @herbalbliss,
That is very strange. Do any of your products have tabs remaining, or have all of them disappeared completely?
The only reason your site would be completely wiped of tabs is if our plugin was deleted altogether and then reinstalled. It cleans the database of its own data when removed. Is it possible that is what happened?
Thanks,
JonForum: Plugins
In reply to: [Easy Forms for Mailchimp] Edit form not workingHi @squaremx,
Please try enabling Debug Mode and then try to reproduce the issue. Do you see any messages in the Debug Log?
If you open up your browser’s Developer Tools and look at the Console, do you see any error messages?
Let me know what you find,
JonHi @laurentdardelet,
Is this only happening with your tabs, or is the entire edit product page being reset?
Thanks,
JonForum: Plugins
In reply to: [Custom Product Tabs for WooCommerce] After transfer, tabs gone.Hi @dwc_user,
I’m not familiar with Duplicator Pro, but it is possible that not all of the product postmeta was transferred, or that it somehow got mangled in the process.
Do you have database access? The meta key for a given product’s tabs is
yikes_woo_products_tabs, you could check to see if it’s there. If so, the data is probably corrupted. You can check using a tool like https://www.functions-online.com/unserialize.html.Let me know if that helps,
JonForum: Plugins
In reply to: [Custom Product Tabs for WooCommerce] blank tabsHi @countryl,
That is indeed strange, the titles are not being echoed to the page at all, including for the built-in WooCommerce tabs. Do you have any other plugins that modify the WooCommerce tabs? Does your theme come with tab or WooCommerce-related settings?
The tab markup is defined in the
yourtheme/woocommerce/single-product/tabs/tabs.phpfile (looks like this). If your theme doesn’t have this file, that means you are using the default WooCommerce markup. If it does, make sure the tabs are actually echoing the title.Check to see if any of your theme files are manually overriding the tabs array. You can do a “find in files” in your theme for
woocommerce_product_tabs, and see if anything pops up. More details on that hook here.I have to assume that this is an issue with your theme, since the description tab is also title-less.
Let me know what you find,
JonHi @adamvincent,
It looks like you found the root of your issue – the CSV file you have does not contain valid serialized data. Therefore the import isn’t working correctly. Something about your export didn’t work correctly, causing the data to become malformed.
You can post an example as long as it doesn’t contain any sensitive information.
Jon
PhpMyAdmin is included with most hosting providers. It allows you to inspect the database of your site. Do you see any errors in your site’s debug log?
Ultimately, we are trying to determine if the data is A) not being stored, or B) being stored incorrectly. One of the two is happening. My guess is B, but you’d need to see what’s actually being stored to check if it is formatted correctly.
In lieu of database access, you can try opening your CSV file, copying the tab data, and running it through the tool I suggested earlier in the thread. See if the serialized data you are trying to import is even valid.
Jon
Hi @adamvincent,
If you look in your site’s database, do you see the meta value
yikes_woo_products_tabsfor a given product populated with the information from your CSV?Jon
Hi @adamvincent,
Are you saying that you see the tab meta in the CSV file, but after re-importing, the tabs are not attached to your products? Did you map the column as shown here?
Jon
Hi @adamvincent,
Are the tabs present in your database and not displaying on the front end, or are the tabs missing altogether?
Jon