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  • Forum: Fixing WordPress
    In reply to: Can't access site
    Thread Starter joftivillena

    (@joftivillena)

    No its not yet ok…

    First, I wasn’t the one who installed my wordpress theme. I had a friend installed it for me so I don’t have it on my computer.

    Second, the webhost said that I need to get a WordPress expert to help me out.

    Please help me via step by step process because I am really all new to this.

    I went to my File Manager in my cPanel. I know how to access that I said in my previous post but I don’t know how to delete functions php file, etc. I hope a more tech-savvy but easy to understand person could help me…

    Same problem as stated here….

    Parse error: syntax error, unexpected ‘<‘ in /home/health/public_html/wp-content/themes/silverorchid/widgets/twitter.php on line 15

    I see this everytime I attempted to access my site.

    I went to the cPanel and open the File Manager and do what you said above. The first two instructions, I was able to do it. But the next two instructions like the re-uploading and running the upgrade manually, am not really sure what do you mean by that.

    Can you please be specific more and tell me the step by step process? I am now able to access my site’s dashboard but unfortunately I can’t see what I have finished in as far as downloading the content of my site. It said that SilverOrchid does not exist anymore…but I have already posted one whole article and have made several pages (although without content).

    I am afraid to re-upload anything. It might worsen the problem. So please give me the step-by-step process. Do I have to remove all folders you mean and how do I re-upload…you mean to say, I need to re-install the theme again (SilverOrchid WordPress Theme) and re-do whatever it is I have done in the site…there’s a post already…

    WHAT DO YOU MEAN BY THESE? DO I HAVE TO DO BOTH INSTRUCTIONS?
    – re-uploading all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    Here’s the folders I have inside the cPanel under the File Manager (do I have to remove all these, how do I reupload if ever):

    (/home/health)
    access-logs
    cpmove.psql
    etc
    logs
    mail
    public_ftp
    public_html
    cgi-bin
    wp-admin
    wp-content
    wp-includes
    ssl
    tmp
    www

Viewing 2 replies - 1 through 2 (of 2 total)